Full downgrade from EXP to general AA?
#16
Join Date: Mar 2011
Location: New York, NY
Programs: AA ExPl, DL PM, UA Silver, Hyatt Globalist, Marriott Titanium, probably some others
Posts: 4,098
Frankly, I feel like the attitude of most people in this forum was that AA status was *too* easy to maintain during the pandemic. I sympathize with the OP that they may have had more important things to worry about over the last couple of years, but this should not have been news and could have been quite easily prevented.
#17
Join Date: Jul 2011
Posts: 2,313
I just noticed that AA has downgraded me from EXP to general member. I called to ask if this was an error and they confirmed that AA policy is to downgrade members IN FULL. Amazing. During a pandemic!
I realize I'm not the only person in this situation and likely you've all heard this a bunch, but it's still quite frustrating.
This downgrade, combined with the horror show that is the B6-AA Northeast partnership (no upgrades, no lounge, no changes, no nothing), is causing me to look at going back to Delta. I've already cancelled my Citi Executive AA Credit Card and moved my flight for Friday. My weekly flights are back and they will now go to a carrier other than American.
You were good to me, American. But you've made a series of choices that seem short sighted. Good luck to you!
I realize I'm not the only person in this situation and likely you've all heard this a bunch, but it's still quite frustrating.
This downgrade, combined with the horror show that is the B6-AA Northeast partnership (no upgrades, no lounge, no changes, no nothing), is causing me to look at going back to Delta. I've already cancelled my Citi Executive AA Credit Card and moved my flight for Friday. My weekly flights are back and they will now go to a carrier other than American.
You were good to me, American. But you've made a series of choices that seem short sighted. Good luck to you!
I don't think you'll find much sympathy here from anyone, just a feeling of "one less EXP to compete with for an upgrade." Good luck with DL/UA/SW
#18
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, DL GM/MM, HH Dia, PC Plat, MR Gold, ALL Sil,
Posts: 4,552
The new status level was only communicated on April 1st. I too hoped for a soft landing but no such luck. Oh well, I've got a boatload of award miles I should redeem anyway since they (like other airlines/hotels) continue to be devalued.
#19
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
And I'm pretty sure travel within the Americas has been relatively open from about Q2 2021 onward.
#20
Join Date: Jul 2008
Posts: 794
You didn’t get downgraded, you simply didn’t make status last year. I know some of the replies seem nasty but hey they rest of us took advantage of offers to gain status for another year, I even agree that delta made it easier but each airline made it pretty clear what you needed to do and in all honesty made it pretty easy.
#21
Join Date: Aug 2021
Location: USA
Programs: American Airlines (Executive Platinum), Hyatt (Globalist), Hilton (Diamond), IHG (Diamond)
Posts: 2,917
I was talking about anyone with status, not just CK/EXP. I know from posts here that AA had quite a few Asia-based elites, and AA apparently did nothing for them.
#22
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 731
News flash! I just got my lifetime Concierge Key email. I flew 0 miles, spent 0 dollars and AA CEO knocked on my door to shake my hand.
Whoa! Bad dream. No more spicy food for me.
Whoa! Bad dream. No more spicy food for me.
#24
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
What do you mean by “was only communicated” April 1st? Soft landings have not been a part of any major US airline’s program for many years. It’s long been clear what happens if you don’t requalify. All the airlines were highly communicative around their options to extend status, whether automatic (earlier pandemic) or reduced/alternative qualifications (later pandemic). There should be no surprise where you landed on April 1, and I wouldn’t call that a communication. The communication has been happening all along leading up to April 1.
#25
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
Not sure why someone based in Asia would be EP/CK, except perhaps a regular on the PVG/ICN-DFW routes.
#26
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
I just noticed that AA has downgraded me from EXP to general member. I called to ask if this was an error and they confirmed that AA policy is to downgrade members IN FULL. Amazing. During a pandemic!
I realize I'm not the only person in this situation and likely you've all heard this a bunch, but it's still quite frustrating.
This downgrade, combined with the horror show that is the B6-AA Northeast partnership (no upgrades, no lounge, no changes, no nothing), is causing me to look at going back to Delta. I've already cancelled my Citi Executive AA Credit Card and moved my flight for Friday. My weekly flights are back and they will now go to a carrier other than American.
You were good to me, American. But you've made a series of choices that seem short sighted. Good luck to you!
I realize I'm not the only person in this situation and likely you've all heard this a bunch, but it's still quite frustrating.
This downgrade, combined with the horror show that is the B6-AA Northeast partnership (no upgrades, no lounge, no changes, no nothing), is causing me to look at going back to Delta. I've already cancelled my Citi Executive AA Credit Card and moved my flight for Friday. My weekly flights are back and they will now go to a carrier other than American.
You were good to me, American. But you've made a series of choices that seem short sighted. Good luck to you!
#28
Join Date: Sep 2017
Location: DCA/IAD & BUF
Posts: 1,400
During 2021 we were literally bombarded with emails and pop-ups in our AA account to facilitate earning opportunities and retaining status. The constant stream of communications from AA on earning and status retention was almost laughingly nonstop and seemed relentless at times. There was a plethora of communications by multiple avenues -- AA even sent snail letters with offers and status retention.
The opportunities for extra EQDs and EQMs were frequent and generous - although I can see if someone did not have an AA sponsored credit card and did no flying it wouldn't have been as easy. Still, AA also reduced the thresholds and extended the period to earn EQDs and EQMs with two additional months for anyone who needed to qualify by flying. Fares were ridiculously low on a lot of routes to earn miles and at least retain some level of status.
If you truly didn't have time to be aware of what was happening, that's unfortunate. But it's hard to imagine an EXP would have been completely oblivious to their FF status for an entire year and caught so off guard.
The opportunities for extra EQDs and EQMs were frequent and generous - although I can see if someone did not have an AA sponsored credit card and did no flying it wouldn't have been as easy. Still, AA also reduced the thresholds and extended the period to earn EQDs and EQMs with two additional months for anyone who needed to qualify by flying. Fares were ridiculously low on a lot of routes to earn miles and at least retain some level of status.
If you truly didn't have time to be aware of what was happening, that's unfortunate. But it's hard to imagine an EXP would have been completely oblivious to their FF status for an entire year and caught so off guard.
#29
Join Date: Nov 2007
Location: UK
Programs: BA Silver, AA Gold, A3 Gold, Honors Diamond, Bonvoy Gold
Posts: 1,251
Flying a partner airline like QR, QF, MH, CX or UL who all have extensive networks in that part of the world or even flying the likes of BA or AY and crediting to AA can easily result in EP (CK far less likely) and would make sense if they find better value from the AA FF scheme vs the alternatives when it comes to status and/or redemptions.
#30
Join Date: Jul 2010
Location: NYC, SLC, LAX
Programs: AA EXP, UA Plat
Posts: 3,951
Flying a partner airline like QR, QF, MH, CX or UL who all have extensive networks in that part of the world or even flying the likes of BA or AY and crediting to AA can easily result in EP (CK far less likely) and would make sense if they find better value from the AA FF scheme vs the alternatives when it comes to status and/or redemptions.
Also -- why would AA care even the smallest amount about a QR flyer who becomes AA EP by flying QR 90% of the time??