Elite with non elite same record or split record
Apr 15, 2022, 2:45 pm
#1
Original Poster
Join Date: May 2002
Location: Arizona
Posts: 5,688
Elite with non elite same record or split record
What is the latest on this issue? Can you split the two pax record and still get the non elite companion upgraded? Several years ago the computer system would skip over two people if only one first class seat was available for upgrade..
Apr 16, 2022, 7:25 am
#2
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,438
Nothing has changed. An elite's companion has never needed to be on the same PNR in order to get upgrade privileges. If you are on the same PNR and the system releases one seat then it would skip you and go to the first single upgrade request. If this happens at the gate then sometimes the GA will ask, and other times they will just go to first single request as well.
Apr 16, 2022, 7:45 am
#3
FlyerTalk Evangelist
Join Date: Dec 2000
Location: PHL, NYC
Programs: AA PLT, DL SLV, UA SLV, MR LTT, HH DIA
Posts: 10,060
Just had this work as intended. My non-elite companion and I were on separate PNRs for a trip. At time of booking, weeks before trip, sent a twitter DM to @AmericanAir requesting they make sure she is linked so she could be assigned MCE seat next to me and get on the UG list with me. At T-46 hours, we both were upgraded, but put in seats not together even though the one next to me was empty on the seat map. This was PHL-CLT. Day of departure there were only about 8 on the app list(and also at the gate). 3 cleared. I noticed the first name on the list did not clear, though. Not sure why...if they had a companion, why wouldn't they still have cleared since numbers 2-4 did clear? This happened right around 40 minutes prior to departure. I guess it's possible #1 never checked in and was a no show. Or on an inbound connection that wasn't going to make it in time.
Apr 17, 2022, 11:26 pm
#4
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Just had this work as intended. My non-elite companion and I were on separate PNRs for a trip. At time of booking, weeks before trip, sent a twitter DM to @AmericanAir requesting they make sure she is linked so she could be assigned MCE seat next to me and get on the UG list with me. At T-46 hours, we both were upgraded, but put in seats not together even though the one next to me was empty on the seat map. This was PHL-CLT. Day of departure there were only about 8 on the app list(and also at the gate). 3 cleared. I noticed the first name on the list did not clear, though. Not sure why...if they had a companion, why wouldn't they still have cleared since numbers 2-4 did clear? This happened right around 40 minutes prior to departure. I guess it's possible #1 never checked in and was a no show. Or on an inbound connection that wasn't going to make it in time.
Apr 18, 2022, 12:53 am
#5
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,656