Rumor: AA alcohol and food sales resume April 18
Apr 12, 22, 5:18 pm
#1
Original Poster
Join Date: Jan 2002
Location: Phoenix/Columbus
Programs: Delta Silver Medallion, United Gold, US Airways silver
Posts: 1,714
FA's told us [there would be some changes on] 4/18. How about alcohol in coach and food for sale (or complementary for EXPs)? Flying from CMH => PHX on 4/25 in coach in the afternoon (no upgrades- again..). Would REALLY be nice to have a snack and drink on this 4 hour flight.
Last edited by Microwave; Apr 13, 22 at 3:18 am Reason: Removed OT context, merged consecutive posts for readability
Apr 12, 22, 6:27 pm
#2
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, Hilton Diamond
Posts: 2,462
Buy something at the airport and bring it onboard? Even if the mandate expires as scheduled, and AA immediately resumes food/alcohol sales in coach, I wouldn't be counting on them having their catering contracts and supply chain in order right away.
Apr 12, 22, 8:43 pm
#4
Join Date: Dec 2012
Programs: AA Plat Pro
Posts: 863
* Regional airlines will continue to deny you any sort of service regardless of length of flight. Please prepare accordingly"
Apr 13, 22, 7:35 am
#7
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,219
Why not? They've had two years to prepare for the return of service and properly plan for this. If things are not in place, that is 100% on AA.
Apr 13, 22, 8:51 am
#8
Join Date: Dec 2010
Location: DEN
Programs: AA EXP, Hilton Diamond
Posts: 2,462
1)
2) Supply chain disruptions are a bit of a thing right now, well everywhere, in case you haven't noticed
You are correct in that service levels are "on AA". But as the old saying goes: "an ounce of prevention..."
I've said on here before, I never set foot on a plane without my own bottle of water. Sure AA should provide me a glass of water if I ask. But having my own means I never have a problem if the FA decides they can't be bothered with PDBs or if the flight suddenly becomes "too short for service" or any of the other myriad shortcomings that can arise. Same principle here...
Apr 13, 22, 9:55 am
#10
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,219
Really?
1) - No, they haven't had 2 years. They've had some notable time less than that based on from whenever a firm internal decision was made to restart these services.
2) Supply chain disruptions are a bit of a thing right now, well everywhere, in case you haven't noticed
You are correct in that service levels are "on AA". But as the old saying goes: "an ounce of prevention..."
I've said on here before, I never set foot on a plane without my own bottle of water. Sure AA should provide me a glass of water if I ask. But having my own means I never have a problem if the FA decides they can't be bothered with PDBs or if the flight suddenly becomes "too short for service" or any of the other myriad shortcomings that can arise. Same principle here...
1) - No, they haven't had 2 years. They've had some notable time less than that based on from whenever a firm internal decision was made to restart these services.
2) Supply chain disruptions are a bit of a thing right now, well everywhere, in case you haven't noticed
You are correct in that service levels are "on AA". But as the old saying goes: "an ounce of prevention..."
I've said on here before, I never set foot on a plane without my own bottle of water. Sure AA should provide me a glass of water if I ask. But having my own means I never have a problem if the FA decides they can't be bothered with PDBs or if the flight suddenly becomes "too short for service" or any of the other myriad shortcomings that can arise. Same principle here...
They've had nearly two years from the date they (voluntarily) suspended this service to prepare a plan on how to resume service when the time came for that. This should have been done immediately following the shut down of service in early 2020.
That plan should include the amount of time needed to restore service when the time came. 4 weeks? 8 weeks? whatever. If a date was decided without consulting with the team responsible for restoring service, then this again is 100% on AA. Then, when a date was agreed to restore service, they dust off that plan and execute it.
This is basic project management 101. Care to guess what I do for a living? I just went through an exercise where a certain service was stopped abruptly due to external factors. We came up with our plan on how to properly suspend those services and implemented it. As part of that, we also came up with a plan on how to restore those services (basically, how to undo what we did) should that time come in the future.
It's basic project management, not rocket science folks. As long as the general public keeps making/accepting excuses and accepting half-... service from companies like AA, that's exactly what you will get.
Apr 13, 22, 10:16 am
#11
Join Date: Apr 2001
Location: DFW
Programs: AA EP 3MM, UA Silver, Bonvoy LT TIT, Hyatt Explorist, HH Silver, Caesars PLT
Posts: 7,259
BOB food sales will be gradually ramped up, per Gary Leff:
- Beer wine and spirits for sale on flights of 250 miles or more
- Pringles, Almonds other other limited items for sale on flights of 1500 miles or longer
Apr 13, 22, 10:23 am
#13
Join Date: Feb 2022
Programs: AAdvantage
Posts: 825
BOB food sales will be gradually ramped up, per Gary Leff:
- Beer wine and spirits for sale on flights of 250 miles or more
- Pringles, Almonds other other limited items for sale on flights of 1500 miles or longer
Apr 13, 22, 10:44 am
#14
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 29,028
Apr 13, 22, 10:46 am
#15
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,219
Ugh.. I have a flight booked for early May. This is beyond ridiculous at this point. What will actually change in two weeks that? (Hint: Nothing)
