Concorde Room Access with AA F

Old Mar 18, 2022, 9:06 am
  #16  
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Originally Posted by brewdog11
US-LHR-onward in AA F?
onward..as in LHR back to the US?
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Old Mar 18, 2022, 9:27 pm
  #17  
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Originally Posted by enviroian
onward..as in LHR back to the US?
Should have specified that it is onward to Europe (Lisbon).

Was able to get access at the CCR based on my AA JFK-LHR F BP. No questions asked.
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Old Mar 18, 2022, 9:43 pm
  #18  
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I wish it wasn't so hard.

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Old Mar 19, 2022, 4:33 pm
  #19  
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Originally Posted by The _Banking_Scot
Hi,

I think the BA advice is wrong . From the BA forum, IIRC it is clear that AA F pax leaving from T5 do have CCR access ( would not be the first time that the BA helpdesk is incorrect)

Regards

TBS
Travelling AA F, AA sent me to the First Lounge and BA turned me away from CCR (until I showed GGL card).
This is in line with the policy emailed.
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Old Mar 19, 2022, 4:44 pm
  #20  
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Originally Posted by Markie
Travelling AA F, AA sent me to the First Lounge and BA turned me away from CCR (until I showed GGL card).
This is in line with the policy emailed.
Can you elaborate on the "policy emailed"?
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Old Mar 20, 2022, 5:58 am
  #21  
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Originally Posted by Markie
Travelling AA F, AA sent me to the First Lounge and BA turned me away from CCR (until I showed GGL card).
This is in line with the policy emailed.
Traveling AA F to and from where?
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Old Mar 20, 2022, 3:06 pm
  #22  
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Originally Posted by JJeffrey
Traveling AA F to and from where?
London to JFK

Originally Posted by danger
Can you elaborate on the "policy emailed"?
See above emails. `Post 18.

Last edited by JY1024; Apr 2, 2022 at 6:01 am
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Old Mar 20, 2022, 3:21 pm
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AA First

Last November I flew JFK to LHR first-class on AA100, then BA business class to Dublin. (also Oneworld Emerald) Was turned away at the Concorde Room, told to hit the first-class side of the Galleries Lounge. Same experience a week later, when I flew into LHR BA Business Class, connecting on AA101 First Class to JFK. Next week I repeat this itinerary, but fully expect to get told to wander around to the entrance of the Galleries Lounge again. Looks like people are having a mix of experiences, perhaps depending on who staffs the special door....
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Old Mar 20, 2022, 3:50 pm
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oneworld seems to think AA F gets access:


https://www.oneworld.com/airport-lounges?location=LHR
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Old Mar 21, 2022, 1:43 pm
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Originally Posted by danger
Do you have an update?

A couple of days ago I received the following response from BA with respect to CCR access at T5:

Please excuse my late reply. My 2 experiences below from the past 2 weeks:

LAX-LHR-T5 Europe departures:
My SWU to 1st LA-LHR on AA didn’t clear so I didn’t attempt.

JFK-LHR-T5 Europe departure:
Arrived LHR in 1st on AA (77W). Went to Concorde Lounge and scanned my 1st class AA pass then said “you can also use the Galleries lounge on the other side”, then let me into Concorde lounge.
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Old Mar 21, 2022, 3:24 pm
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Originally Posted by b74l
Please excuse my late reply. My 2 experiences below from the past 2 weeks:

LAX-LHR-T5 Europe departures:
My SWU to 1st LA-LHR on AA didn’t clear so I didn’t attempt.

JFK-LHR-T5 Europe departure:
Arrived LHR in 1st on AA (77W). Went to Concorde Lounge and scanned my 1st class AA pass then said “you can also use the Galleries lounge on the other side”, then let me into Concorde lounge.
Jesus what a weird comment from the agent

Anyway, I guess the lesson here is that if one gets pushback, it’s worth insisting they scan the boarding pass which will either show you’re allowed access or you’re not allowed access. That way getting in or not doesn’t depend on what side of the bed the agent woke up in.
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Old Mar 22, 2022, 5:58 am
  #27  
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Not allowed without GGL card this morning.
No one at Flagship Check-in to ask - yes really no one, and BA staff had no idea when they were going to turn up despite web site saying:
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Old Mar 22, 2022, 11:31 am
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In Nov I was on an AA flight LHR- JFK in F. Made the hard right after security no issue.

I just checked and it was sold as a BA flight- maybe that matters?
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Old Mar 22, 2022, 3:38 pm
  #29  
 
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Got this via Twitter exchange with AA. It confirms (in a not terribly convincing way) what seems obvious to most of us. There is clearly a policy that AA first gets access. As far as I can tell, it's just the odd agent that either doesn't know or is on a power trip. I mean it doesn't make sense that some agents would proactively on their own initiative start admitting AA F passengers. I'd be curious to know if anyone who has been denied entry has actually had their boarding pass scanned and been denied. Or if the agent immediately decides you're not getting in and doesn't bother scanning it. Not sure showing this Twitter exchange would change anyone's mind though!
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Old Mar 22, 2022, 5:09 pm
  #30  
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Originally Posted by RichieMc
Jesus what a weird comment from the agent
Why is it weird having other lounge options given to you?
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