JFK Flagship Lounge

Old Feb 27, 2022, 7:53 pm
  #1  
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JFK Flagship Lounge

I love this lounge, always have.

Every so often there is a gem of an experience that reminds you that the AAngels still exist. Meaningless to anyone but me, but 3 people just spent 25 minutes looking for a bottle of Laphroaig for me because the bottle that was out was empty.

After 3 millions miles they give me a level of good feeling unmatched in the other travel spaces that shows an appreciation of my loyalty. Like they have dozens of times before.

So no rant, just a huge thumbs up.

Lounge is fully running quiet clean and a haven in a madness called JFK.

Happy travels to all.
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Old Feb 27, 2022, 8:00 pm
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I had an 8 hour layover in JFK on the way to Rome. My (first-time) experience at the JFK Flagship Lounge was so great--we had breakfast, lunch, and dinner there--that I was almost upset when it was time to head to the gate!
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Old Feb 28, 2022, 7:18 am
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unfortunately for me.. I avoid JFK on all my international travel... oh well
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Old Feb 28, 2022, 7:35 am
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Originally Posted by Thumper

Every so often there is a gem of an experience that reminds you that the AAngels still exist. Meaningless to anyone but me, but 3 people just spent 25 minutes looking for a bottle of Laphroaig for me because the bottle that was out was empty.
It is great to hear about good experiences. Maybe I am clueless but.....I am not reading that is a good thing. If it is a bottle that is normally out and served, should it really take three people twenty five minutes to find it?
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Old Feb 28, 2022, 8:23 am
  #5  
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Originally Posted by mcgahat
It is great to hear about good experiences. Maybe I am clueless but.....I am not reading that is a good thing. If it is a bottle that is normally out and served, should it really take three people twenty five minutes to find it?
Right. This is called Stockholm Syndrome, where someone who is captive and abused thinks they're being cared for.
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Old Feb 28, 2022, 8:55 am
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Originally Posted by fotographer
unfortunately for me.. I avoid JFK on all my international travel... oh well
I cannot avoid JFK on all any of my international travel, except Canada.
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Old Feb 28, 2022, 10:02 am
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Originally Posted by Thumper;[url=tel:34030797
34030797[/url]]I love this lounge, always have.

Every so often there is a gem of an experience that reminds you that the AAngels still exist. Meaningless to anyone but me, but 3 people just spent 25 minutes looking for a bottle of Laphroaig for me because the bottle that was out was empty.

After 3 millions miles they give me a level of good feeling unmatched in the other travel spaces that shows an appreciation of my loyalty. Like they have dozens of times before.

So no rant, just a huge thumbs up.

Lounge is fully running quiet clean and a haven in a madness called JFK.

Happy travels to all.
My FL experience at JFK was excellent as well!!
The horseradish crusted salmon is a killer!!
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Old Feb 28, 2022, 1:25 pm
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Originally Posted by BlooJoo
Right. This is called Stockholm Syndrome, where someone who is captive and abused thinks they're being cared for.
The fact that it was 10PM on a Sunday night did not diminish in any way the staff's willingness to serve.

I think this is one of the saddest posts I've seen in a long time. Only way for this poor guy to look cool while contributing nothing was to bring someone else down.

I hope things get better for you or that you at least retain some ability to find good.

Were all rooting for you.
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Old Feb 28, 2022, 1:58 pm
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Originally Posted by Thumper
The fact that it was 10PM on a Sunday night did not diminish in any way the staff's willingness to serve.

I think this is one of the saddest posts I've seen in a long time. Only way for this poor guy to look cool while contributing nothing was to bring someone else down.

I hope things get better for you or that you at least retain some ability to find good.

Were all rooting for you.
Well said.

I wouldn't call it a hard-and-fast rule; but after two decades on this forum, I've found that the pickiest naysayers are those who travel mostly on OPM.
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Old Feb 28, 2022, 2:03 pm
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I'm with Thumper on this one.

I probably visit the JFK FL about 5 - 10 times per year? Were there times when things weren't perfect or the dishes at the FD not up to par? Sure, of course, as with I suspect all lounges in the world. I have a routine here, find the staff friendly, and always enjoy my time here. Except for drinks, I prefer the JFK FL over the JFK Amex CL or the JFK DLs.

By the way, count me as another fan of the salmon!
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Old Feb 28, 2022, 2:54 pm
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Originally Posted by Thumper
a bottle of Laphroaig
How do you drink it?
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Old Feb 28, 2022, 3:03 pm
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Originally Posted by Visconti
I'm with Thumper on this one.

I probably visit the JFK FL about 5 - 10 times per year? Were there times when things weren't perfect or the dishes at the FD not up to par? Sure, of course, as with I suspect all lounges in the world. I have a routine here, find the staff friendly, and always enjoy my time here. Except for drinks, I prefer the JFK FL over the JFK Amex CL or the JFK DLs.

By the way, count me as another fan of the salmon!

I am 100% with you as well! I am long gone fm my frequent JFK days..moved away..but in the past 4 months travel has taken me thru JFK (I grew up going there to take pix fm the old Worldport rooftop and also Rockaway blvd landing 22L)..did JFK-NRT dozens of times back in the day...and my recent JFK FL visits since NOV to now..each of my 6 visits also top notch. Great service, the AAngels when u enter the lounge who graciously escort u to the FL lounge ! Grt food /buffet/and of course the showers! But the lounge also has a great layout to it..fm the quiet area lounge chairs to the loungers by the windows (if u can grab one!). Grt kudos post!
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Old Mar 1, 2022, 9:02 am
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Originally Posted by Puzzles
How do you drink it?
quickly, frequently and neat (plain, if you will)
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Old Mar 1, 2022, 10:32 am
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Agreed! And has been even better post-reopening I think, especially FD.

A couple months ago, companion left their umbrella on the plane and they brought it right to the lounge, just in time for our connection.
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Old Sep 3, 2022, 2:25 pm
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JFK Flagship Lounge Review

Having experienced the United Polaris Lounge at LAX and EWR for a flight to and from Rome back in June, I am marginally disappointed in the JFK AA Flagship lounge experience. Very crowded, and the catering and beverage issues should be overcome. I doubt it’s a surprise to them that every afternoon after 3pm there will be a huge influx of people for all the international departures starting after 4:30 and going into the evening. So, why do they seem so unprepared? Food is not being replenished (people scraping the bottom of the soup tureens for example). One lonely, empty Vodka bottle at the bar and the attendant keeps saying “I can get a new one in a minute..”. Mixers limited to Coke, Dr Pepper, Ginger Beer and Tonic water. Completely out of soda water. Not faulting the workers - they are trying their best. But it seems like they could be managed better.

There are hardly any places to charge phones and laptops/tablets. There is very limited “lounge seating”. Most is upright bar stools, counter stools and table chairs that seem like Ikea (with no outlets).

If I had to do it again, I would make sure I figured out how to book the Flagship Business Plus so that I could be more relaxed in the separate Flagship dining room.

Sorry, but Polaris does this better (at least at LAX and EWR) - and I am not loyal to United or AA. Just an observation.

I reserved Five Star Service to get Flagship check in, etc, and then, on the advice of people here, I cancelled it. So glad I listened. BUT, I am traveling with carry on, and if I were checking bags, it would have been worth it because the Priority check in line for bags was very long. It’s actually a pretty small area for Priority, and acres for Main Cabin. But otherwise, if you have TSA Pre and are already booked in a premium cabin, the FSS does not seem worth it. It’s all very quick and nothing is that far from where you need to go next.

These are all first world problems of course, and I am lucky to be able to afford to fly first/business to Europe - but these are questions I had when choosing AA over other options, so maybe this will assist others in planning.
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