Feb 12, 2023, 11:58 pm
Last edit by: ZenFlyer
Welcome to the Rocketmiles/AAdvantage Hotels (née BookAAHotels) Official Thread & Wiki!
reflecting July 2023 program changes
AAdvantage Hotels Customer Support phone # (844) 801-6778 and email is [email protected]
Posting times per the AA Hotels Platform FAQ: "Rewards typically post between 3-4 weeks after your stay is completed with the transaction date reflecting your check-in date. If booked through one of our suppliers that provide “Pay Later” rates (pay upon check-in), the rewards typically post within 4 – 6 weeks after your stay is completed."
Posting times per FT user experience: Varies greatly, and cyclically through the year, between several days to 6 weeks after checkout. Within 2 weeks after checkout is arguably "average" but YMMV greatly. Notwithstanding whatever wait you might have, the points will eventually post.
0. Why should I use RocketMiles over AAdvantage Hotels?
You shouldn't. There are no advantages to doing so unless you truly have no superior booking option. AAdvantage Hotels, now being on the same platform, is strictly better if your goal is AA LPs or AA RDM. (Note: RocketMiles, the engine for AAdvantage Hotels, is owned by Booking Holdings: https://about.rocketmiles.com/how-it-works who also owns Priceline, Agoda, Kayak, etc.)
1. Do base miles earned on AAdvantage Hotels count towards Loyalty Point earnings/status?
Yes - but any boost miles (miles purchased during checkout) only count as redeemable miles.
2. How can I maximize my AA earnings?
a. via AAHotels Customers who have AAdvantage elite status, and/or have any AA co-branded credit card earn significantly more LPs/RDMs per reservation. Customers who have either AA status OR an AA credit card will earn up to 5x more LPs/RDMs than the normal rate, while customers who have both AA status AND an AA credit card will earn up to 10x LPs/RDMs more than the normal rate (up to 15,000 LP max). The extra LP/RDM earnings for being an AA card holder apply whether or not you charge the reservation to your AA credit card. The total LPs/RDMs to be earned through AAHotels are reflected on your reservation and post to AA.com after your hotel stay, see questions 6 and 7 below.
b. via AA Loyalty Point Rewards Purchases made via AAHotels (and other "select partners") benefit from "Loyalty Point Reward" bonuses given to AAdvantage Members who reach certain LP thresholds (20% bonus for 6 months after achieving 60k LP; 30% for 6 months after achieving 100k LP). Further information on LP Reward bonuses here and on this FT thread. LP Reward bonuses do not generate additional RDMs. LP Reward bonuses will be added automatically to your total LP earnings when your hotel stay posts to AA.com, see questions 6 and 7 below.
c. via AA co-branded credit card You will also earn 1 LP and (generally) 1 RDM for every dollar charged to an AA credit card, as you would for any purchase. AA Hotels stays are not considered “eligible AA purchases” for purposes of increased miles earnings on AA credit cards. However, holders of the Citi AA Executive Mastercard will earn an additional 9x RDM per dollar spent on AAHotels (for a total of 10 RDM per dollar). LPs and RDMs earned by credit card spend, including the 9x bonus RDMs earned by Executive cardolders, will post to AA.com after statement closing.
2a. If I'm approved for an AA credit card, how long will it take for my "AA Cardholder" status to be updated on the Book AA Hotels website? YMMV. Reports here have varied from 1 day to several weeks. Citi appears to be faster than Barclay's.
3. What is the max LPs for a booking?
You can earn up to 15,000 LPs max per booking. During the checkout process you will be offered an opportunity purchase additional miles (aka "boost"), but boost miles only add RDM to your earnings, not LPs.
4. What hotels earn miles?
Since July 2023, all hotels on AAdvantage Hotels earn miles. The total will be listed on the search page and you can sort results to find the highest earning hotel for your particular journey parameters.
5. Can I earn miles booking for someone else?
Since July 2023, the booking name must match the name of the AAdvantage account attached to the AAdvantage Hotel account to earn miles. This is further specified in the T&C.
6. Are points awarded based on check-in or check-out date?
Check-in date.
7. How quickly do points post?
Expect points to post approximately 2 weeks after check-out. If points have not posted within a month, contact AAdvantage Hotels customer support.
8. I'm having an issue with my booking. Who should I contact?
If it is an issue regarding the property directly, contact the hotel you've booked with. If the issue is with points or booking, contact AAdvantage Hotels/Booking.com. If a bonus earning has not been properly applied, contact AAdvantage Customer Service. If an issue requires escalation, contact Booking.com through the following channel: [email protected].
9. Will I earn hotel points or get hotel elite benefits in my hotel loyalty program if I book thru Rocketmiles/AAdvantage Hotels?
Unlikely, but occasionally people have posted they got elite benefits or a mistaken hotel credit. Since a hotel room booked thru RM/AA hotels is a 3rd party booking, most hotel stay programs exclude giving any credits or benefit for stays booked thru methods like this. Expect to earn nothing and get no benefits. Anything extra is a nice surprise. You can ask the hotel to add your hotel membership number to your reservation at some point such as before your stay or in person once you arrive, but be prepared for a firm "No."
WARNING: ALL INFORMATION FROM THIS POINT FORWARD REFLECTS THE PROGRAM AS IT EXISTED AS OF 7/13/23. THIS INFORMATION IS HERE PURELY FOR THOSE WITH EXISTING BOOKINGS. IF YOU HAVE QUERIES ABOUT THE CURRENT PROGRAM, PLEASE SCROLL UP.
This Wiki will be built out over time. To begin, we are going to cover a list of the most frequently asked questions in this thread. Over time, we expect to add to this guide with official information from Booking and/or AA, as well as guides on how to best optimise your earning on these wonderful platforms.
1a. Do the points earned on RM/BAAH count towards my annual qualification as Loyalty Points (LPs)?
Yes - the points earned for your booking, as well as the paid multiplier points, are both referred to (and post as) "base miles". This means they count towards your annual status progression.
1b. Which hotels on RM/BAAH earn Loyalty Points?
For RocketMiles, this is easy: once you have selected AA as your frequent flyer program, all hotels that show up in the search results will earn LPs.
The BookAAHotels interface is more complicated -- some hotels that show up in the search results will not earn LPs. LP-earning hotels will have a banner in the search results saying "Earn XX,XXX Base Miles"; no banner means no LPs. Also, before checking out make sure that the "Price Summary" states how many Base Miles (LPs) will be earned after your stay. If no base mile earnings are indicated, you may have accidentally toggled over to the regular Booking.com site, where you will not earn LPs.
2. Do points post quickly after check out?
Forum Experience: For pre-paid stays, reported posting times have varied between several days after checkout and several weeks. Post-paid stays can take up to 8 weeks to post, as their posting is dependent on communication between the hotel and Booking.com/RM/BAAH.
What BAAH and RM say: For BAAH -- "3-4 weeks". For RM -- "typically within 2 weeks after your stay is completed"" or 6-8 weeks if made through Booking.com
3. For what date will the points for a hotel stay count? If I need points by Feb 28, when should I stay at a hotel?
Forum Experience: As of February 2023, RocketMiles.com appears to post stays on AA as the date of check-out. BookAAHotels, however, appears to post stays as of the date of check-in. So if one is looking to lock in miles for February to count for the qualification period, ensure that your check-out is before the 28th of February and that your stay is pre-paid. This way you are assured of your points posting, regardless of platform, and counting towards qualification before your status drops after March ends.
Per AA.com: "Purchases made with your AAdvantage® credit card will count based on the date the activity posts to your AAdvantage® account. All other flight and partner transactions will count based on the activity date of the flight or other transaction." (emphasis added). See Aadvantage FAQs linked here
4. I cannot check-out on RocketMiles - help!
First of all, this isn't a question. Second of all, don't fret. There are at least two class of processing problems known on the RM platform. To solve the majority of them, follow these diagnostic pathways:
0. Clear your cache, disable ....... and JS-script blocking software, and turn off your VPN.
1. Try again with the desired credit card but don’t fill out any of the optional information on the address section, only what’s required. There is a known system with how they handle this info.
1a. Do as above but use your full zip code (this means the 5 required digits and the trailing 4 digits). You can look up your full ZIP here.
2. Push it all the way to the dev team by contacting support via phone. The agent will put you on hold while they reset part of their system.
3. Use another card and keep trying the first card on subsequent purchases until it works again.
If none of the above work, your problem may be related to your account/card being blocked by Booking.com. To alleviate this, contact [email protected]
While this may not work to correct checkout issues on both sites, you should at least now be able to use RM.
5. My stays haven't posted and it has been well past one week (for pre-paids) or eight weeks (for post-paids)!
Call the phone number for RM/BAAH and ask for a manager who can change the status on your stays to “approved”. Every legitimate stay should then be caught in the next cycle. You may receive duplicate emails about previous stays which already posted; sadly, you will not get double miles but this is a positive sign that your oustanding stays have been successfully processed.
6. How many cents per mile is a good rate?
Ultimately this is up to you. However, at the moment, it appears that RM/BAAH have a floor on their miles at around 2.15 cents per mile. The general consensus on FT seems to be that if you can secure a hotel at 2.5 cents per mile, you have done well.
7. Do I need to stay at a hotel to get points?
As long as it is a pre-paid stay, you will receive the points regardless of your presence at the hotel.
8. Will I have to pay the check-in resort fee if I "no show" the stay?
We only have one report of this happening; however, it is not standard practice for RTI (Booking.com) to pass pre-paid credit card details to the stays, so as-of-now the forum is skeptical of this report without further information.
9. Do I get more miles for selecting a better room?
Unfortunately not. The miles are set on a per-location basis; the only way to get more points is to pay for the multiplier/bonus points. Any more expensive rooms will simply mean you're paying more per-mile on your stay.
10. What is the best way to contact the two sites?
E-mail is always the first line of defense. If you fail to get a response within 48 hours (unless this is extremely time sensitive - then call first) then proceed to the phone line. Do note that many of the agents are extremely new or unfamiliar with certain aspects of the program, so be judicious in utilizing your two best friends: the manager and HUACA (hang up and call again).
11. Why can't I contact AA if I have issues?
They don't run the sites. Booking.com does. If you are having a REAL issue (that is, not that your miles didn’t post 15 minutes after checkout, but a technical problem, etc.) a recommended point of contact is [email protected].
12. How do I view only the hotels that award miles on BAAH?
You can't.
13. How do I sort hotels by most points awarded on BAAH?
You can't.
14. How can I see the total stay cost on BAAH on the search screen (as on RM)?
You can't.
15. So then why should I use BAAH?
You shouldn't.
OK, this is a bit of a lie. It is often the occasion that BAAH will offer a slightly higher mileage reward or a hotel that isn't present on RM. Most users will find their target hotel on RM and then do a final sanity check on BAAH to make sure they aren't ignoring a better deal. We certainly recommend this until the UI/UX experience on BAAH is improved.
Also (new in 2023) BAAH is a "select partner" that benefits from LP bonuses (20% for 6 months after achieving 60k LP; 30% for 6 months after achieving 100k LP). RM is not a "select partner" so no bonus LP will be awarded. Note that the bonus is LP only (no bonus RDM are awarded). Although there as some data points with members receiving LP bonuses for the actual stay that put them over the bonus level, AA's official response has been that you'll only receive the bonus LPs for stays completed after you achieve the new bonus level.
16. Can I book a room for someone else but still get the miles in my account?
Yes, if you book through RM. No, if you book through BAAH.
Also, both RM and BAAH will let you book multiple rooms under a single reservation, but the rooms will all be non-refundable. (Booking a single room shows refundable options.)
17. Which year will my LPs count for if I check in a hotel in February but check out in March?
RM stays have their posting date effective the check OUT date.
BAAH stays have their posting date effective the check IN date.
Given the LP program is new for 2022, we assume AA will treat hotel bookings from BAAH and RM the same as a flight taken on Feb 28: LPs will count effective for the date of the posting from RM or BAAH, not the date your account actually gets miles added. Will be updated in March once we have reports
18. Will I earn points in my hotel loyalty program if I book thru RM or BAAH?
Unlikely, but occasionally people have posted they got elite benefits or a mistaken hotel credit, but it's a 3rd party booking, so most hotel stay programs exclude earning for stays booked thru methods like this. Expect to earn nothing and get no benefits. Anything extra is a nice surprise.
reflecting July 2023 program changes
AAdvantage Hotels Customer Support phone # (844) 801-6778 and email is [email protected]
Posting times per the AA Hotels Platform FAQ: "Rewards typically post between 3-4 weeks after your stay is completed with the transaction date reflecting your check-in date. If booked through one of our suppliers that provide “Pay Later” rates (pay upon check-in), the rewards typically post within 4 – 6 weeks after your stay is completed."
Posting times per FT user experience: Varies greatly, and cyclically through the year, between several days to 6 weeks after checkout. Within 2 weeks after checkout is arguably "average" but YMMV greatly. Notwithstanding whatever wait you might have, the points will eventually post.
0. Why should I use RocketMiles over AAdvantage Hotels?
You shouldn't. There are no advantages to doing so unless you truly have no superior booking option. AAdvantage Hotels, now being on the same platform, is strictly better if your goal is AA LPs or AA RDM. (Note: RocketMiles, the engine for AAdvantage Hotels, is owned by Booking Holdings: https://about.rocketmiles.com/how-it-works who also owns Priceline, Agoda, Kayak, etc.)
1. Do base miles earned on AAdvantage Hotels count towards Loyalty Point earnings/status?
Yes - but any boost miles (miles purchased during checkout) only count as redeemable miles.
2. How can I maximize my AA earnings?
a. via AAHotels Customers who have AAdvantage elite status, and/or have any AA co-branded credit card earn significantly more LPs/RDMs per reservation. Customers who have either AA status OR an AA credit card will earn up to 5x more LPs/RDMs than the normal rate, while customers who have both AA status AND an AA credit card will earn up to 10x LPs/RDMs more than the normal rate (up to 15,000 LP max). The extra LP/RDM earnings for being an AA card holder apply whether or not you charge the reservation to your AA credit card. The total LPs/RDMs to be earned through AAHotels are reflected on your reservation and post to AA.com after your hotel stay, see questions 6 and 7 below.
b. via AA Loyalty Point Rewards Purchases made via AAHotels (and other "select partners") benefit from "Loyalty Point Reward" bonuses given to AAdvantage Members who reach certain LP thresholds (20% bonus for 6 months after achieving 60k LP; 30% for 6 months after achieving 100k LP). Further information on LP Reward bonuses here and on this FT thread. LP Reward bonuses do not generate additional RDMs. LP Reward bonuses will be added automatically to your total LP earnings when your hotel stay posts to AA.com, see questions 6 and 7 below.
c. via AA co-branded credit card You will also earn 1 LP and (generally) 1 RDM for every dollar charged to an AA credit card, as you would for any purchase. AA Hotels stays are not considered “eligible AA purchases” for purposes of increased miles earnings on AA credit cards. However, holders of the Citi AA Executive Mastercard will earn an additional 9x RDM per dollar spent on AAHotels (for a total of 10 RDM per dollar). LPs and RDMs earned by credit card spend, including the 9x bonus RDMs earned by Executive cardolders, will post to AA.com after statement closing.
You can earn up to 15,000 LPs max per booking. During the checkout process you will be offered an opportunity purchase additional miles (aka "boost"), but boost miles only add RDM to your earnings, not LPs.
4. What hotels earn miles?
Since July 2023, all hotels on AAdvantage Hotels earn miles. The total will be listed on the search page and you can sort results to find the highest earning hotel for your particular journey parameters.
5. Can I earn miles booking for someone else?
Since July 2023, the booking name must match the name of the AAdvantage account attached to the AAdvantage Hotel account to earn miles. This is further specified in the T&C.
6. Are points awarded based on check-in or check-out date?
Check-in date.
7. How quickly do points post?
Expect points to post approximately 2 weeks after check-out. If points have not posted within a month, contact AAdvantage Hotels customer support.
8. I'm having an issue with my booking. Who should I contact?
If it is an issue regarding the property directly, contact the hotel you've booked with. If the issue is with points or booking, contact AAdvantage Hotels/Booking.com. If a bonus earning has not been properly applied, contact AAdvantage Customer Service. If an issue requires escalation, contact Booking.com through the following channel: [email protected].
9. Will I earn hotel points or get hotel elite benefits in my hotel loyalty program if I book thru Rocketmiles/AAdvantage Hotels?
Unlikely, but occasionally people have posted they got elite benefits or a mistaken hotel credit. Since a hotel room booked thru RM/AA hotels is a 3rd party booking, most hotel stay programs exclude giving any credits or benefit for stays booked thru methods like this. Expect to earn nothing and get no benefits. Anything extra is a nice surprise. You can ask the hotel to add your hotel membership number to your reservation at some point such as before your stay or in person once you arrive, but be prepared for a firm "No."
WARNING: ALL INFORMATION FROM THIS POINT FORWARD REFLECTS THE PROGRAM AS IT EXISTED AS OF 7/13/23. THIS INFORMATION IS HERE PURELY FOR THOSE WITH EXISTING BOOKINGS. IF YOU HAVE QUERIES ABOUT THE CURRENT PROGRAM, PLEASE SCROLL UP.
This Wiki will be built out over time. To begin, we are going to cover a list of the most frequently asked questions in this thread. Over time, we expect to add to this guide with official information from Booking and/or AA, as well as guides on how to best optimise your earning on these wonderful platforms.
1a. Do the points earned on RM/BAAH count towards my annual qualification as Loyalty Points (LPs)?
Yes - the points earned for your booking, as well as the paid multiplier points, are both referred to (and post as) "base miles". This means they count towards your annual status progression.
1b. Which hotels on RM/BAAH earn Loyalty Points?
For RocketMiles, this is easy: once you have selected AA as your frequent flyer program, all hotels that show up in the search results will earn LPs.
The BookAAHotels interface is more complicated -- some hotels that show up in the search results will not earn LPs. LP-earning hotels will have a banner in the search results saying "Earn XX,XXX Base Miles"; no banner means no LPs. Also, before checking out make sure that the "Price Summary" states how many Base Miles (LPs) will be earned after your stay. If no base mile earnings are indicated, you may have accidentally toggled over to the regular Booking.com site, where you will not earn LPs.
2. Do points post quickly after check out?
Forum Experience: For pre-paid stays, reported posting times have varied between several days after checkout and several weeks. Post-paid stays can take up to 8 weeks to post, as their posting is dependent on communication between the hotel and Booking.com/RM/BAAH.
What BAAH and RM say: For BAAH -- "3-4 weeks". For RM -- "typically within 2 weeks after your stay is completed"" or 6-8 weeks if made through Booking.com
3. For what date will the points for a hotel stay count? If I need points by Feb 28, when should I stay at a hotel?
Forum Experience: As of February 2023, RocketMiles.com appears to post stays on AA as the date of check-out. BookAAHotels, however, appears to post stays as of the date of check-in. So if one is looking to lock in miles for February to count for the qualification period, ensure that your check-out is before the 28th of February and that your stay is pre-paid. This way you are assured of your points posting, regardless of platform, and counting towards qualification before your status drops after March ends.
Per AA.com: "Purchases made with your AAdvantage® credit card will count based on the date the activity posts to your AAdvantage® account. All other flight and partner transactions will count based on the activity date of the flight or other transaction." (emphasis added). See Aadvantage FAQs linked here
4. I cannot check-out on RocketMiles - help!
First of all, this isn't a question. Second of all, don't fret. There are at least two class of processing problems known on the RM platform. To solve the majority of them, follow these diagnostic pathways:
0. Clear your cache, disable ....... and JS-script blocking software, and turn off your VPN.
1. Try again with the desired credit card but don’t fill out any of the optional information on the address section, only what’s required. There is a known system with how they handle this info.
1a. Do as above but use your full zip code (this means the 5 required digits and the trailing 4 digits). You can look up your full ZIP here.
2. Push it all the way to the dev team by contacting support via phone. The agent will put you on hold while they reset part of their system.
3. Use another card and keep trying the first card on subsequent purchases until it works again.
If none of the above work, your problem may be related to your account/card being blocked by Booking.com. To alleviate this, contact [email protected]
While this may not work to correct checkout issues on both sites, you should at least now be able to use RM.
5. My stays haven't posted and it has been well past one week (for pre-paids) or eight weeks (for post-paids)!
Call the phone number for RM/BAAH and ask for a manager who can change the status on your stays to “approved”. Every legitimate stay should then be caught in the next cycle. You may receive duplicate emails about previous stays which already posted; sadly, you will not get double miles but this is a positive sign that your oustanding stays have been successfully processed.
6. How many cents per mile is a good rate?
Ultimately this is up to you. However, at the moment, it appears that RM/BAAH have a floor on their miles at around 2.15 cents per mile. The general consensus on FT seems to be that if you can secure a hotel at 2.5 cents per mile, you have done well.
7. Do I need to stay at a hotel to get points?
As long as it is a pre-paid stay, you will receive the points regardless of your presence at the hotel.
8. Will I have to pay the check-in resort fee if I "no show" the stay?
We only have one report of this happening; however, it is not standard practice for RTI (Booking.com) to pass pre-paid credit card details to the stays, so as-of-now the forum is skeptical of this report without further information.
9. Do I get more miles for selecting a better room?
Unfortunately not. The miles are set on a per-location basis; the only way to get more points is to pay for the multiplier/bonus points. Any more expensive rooms will simply mean you're paying more per-mile on your stay.
10. What is the best way to contact the two sites?
E-mail is always the first line of defense. If you fail to get a response within 48 hours (unless this is extremely time sensitive - then call first) then proceed to the phone line. Do note that many of the agents are extremely new or unfamiliar with certain aspects of the program, so be judicious in utilizing your two best friends: the manager and HUACA (hang up and call again).
11. Why can't I contact AA if I have issues?
They don't run the sites. Booking.com does. If you are having a REAL issue (that is, not that your miles didn’t post 15 minutes after checkout, but a technical problem, etc.) a recommended point of contact is [email protected].
12. How do I view only the hotels that award miles on BAAH?
You can't.
13. How do I sort hotels by most points awarded on BAAH?
You can't.
14. How can I see the total stay cost on BAAH on the search screen (as on RM)?
You can't.
15. So then why should I use BAAH?
You shouldn't.
OK, this is a bit of a lie. It is often the occasion that BAAH will offer a slightly higher mileage reward or a hotel that isn't present on RM. Most users will find their target hotel on RM and then do a final sanity check on BAAH to make sure they aren't ignoring a better deal. We certainly recommend this until the UI/UX experience on BAAH is improved.
Also (new in 2023) BAAH is a "select partner" that benefits from LP bonuses (20% for 6 months after achieving 60k LP; 30% for 6 months after achieving 100k LP). RM is not a "select partner" so no bonus LP will be awarded. Note that the bonus is LP only (no bonus RDM are awarded). Although there as some data points with members receiving LP bonuses for the actual stay that put them over the bonus level, AA's official response has been that you'll only receive the bonus LPs for stays completed after you achieve the new bonus level.
16. Can I book a room for someone else but still get the miles in my account?
Yes, if you book through RM. No, if you book through BAAH.
Also, both RM and BAAH will let you book multiple rooms under a single reservation, but the rooms will all be non-refundable. (Booking a single room shows refundable options.)
17. Which year will my LPs count for if I check in a hotel in February but check out in March?
RM stays have their posting date effective the check OUT date.
BAAH stays have their posting date effective the check IN date.
Given the LP program is new for 2022, we assume AA will treat hotel bookings from BAAH and RM the same as a flight taken on Feb 28: LPs will count effective for the date of the posting from RM or BAAH, not the date your account actually gets miles added. Will be updated in March once we have reports
18. Will I earn points in my hotel loyalty program if I book thru RM or BAAH?
Unlikely, but occasionally people have posted they got elite benefits or a mistaken hotel credit, but it's a 3rd party booking, so most hotel stay programs exclude earning for stays booked thru methods like this. Expect to earn nothing and get no benefits. Anything extra is a nice surprise.
Bookaahotels vs RocketMiles - useability, experiences, questions, data points
Nov 25, 2022, 1:55 pm
#946
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
Feedback from bookAA/RM indicates there are almost zero offers that are NOT pre-paid.
So this is useless for corporate travel, or at least mine. I can understand the non-refundable thing, but prepaid + cancelable seems harmless.
So this is useless for corporate travel, or at least mine. I can understand the non-refundable thing, but prepaid + cancelable seems harmless.
Nov 27, 2022, 11:35 am
#947
Join Date: Aug 2010
Location: ORD
Programs: AA EXP >3 Million miles,HH Lifetime Diamond
Posts: 2,887
Been looking at making some reservations (our first) for early January with rocket miles. We have three adults, and it doesnt seem like the search has a good integration with the types of rooms that can accomodate three adults if it is compared to the hotel site directly and the types of room available. I dont want to get to the hotel to find out there is no rollaway available or able to be put into the room. Has anyone run into this before? Do you call the hotel after the reservation is made to ensure? This isnt in the US and looks to be a boutique type hotel vs a chain.
Nov 27, 2022, 11:59 am
#948
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
Nov 27, 2022, 12:01 pm
#949
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
Datapoints from two slightly overlapping stays:
BAAH: Saturday - Tuesday stay; miles posted to AA.com the following Friday (3 days), backdated to first day of stay. As documented by others upthread, posted in two separate batches reflecting , but all counted as both RDM and LPs.
Rocketmiles: Saturday - Sunday stay; miles posted to AA.com the following Friday (5 days), backdated to last day of stay. Ditto on the two separate entries, all counted as both RDMs and LPs.
Further note on Rocketmiles: While the miles have already posted to AA.com, they are still listed as "pending" on Rocketmiles. This may or may not be related to the fact that I am also supposed to be getting a 3,000 mile bonus for a first booking on Rocketmiles in connection with the above stay, which has not yet posted. I'll give them another couple of days before contacting them. I'm guessing this first-time booking bonus will only post as RDMs, not LPs, but would love to be pleasantly surprised.
BAAH: Saturday - Tuesday stay; miles posted to AA.com the following Friday (3 days), backdated to first day of stay. As documented by others upthread, posted in two separate batches reflecting , but all counted as both RDM and LPs.
Rocketmiles: Saturday - Sunday stay; miles posted to AA.com the following Friday (5 days), backdated to last day of stay. Ditto on the two separate entries, all counted as both RDMs and LPs.
Further note on Rocketmiles: While the miles have already posted to AA.com, they are still listed as "pending" on Rocketmiles. This may or may not be related to the fact that I am also supposed to be getting a 3,000 mile bonus for a first booking on Rocketmiles in connection with the above stay, which has not yet posted. I'll give them another couple of days before contacting them. I'm guessing this first-time booking bonus will only post as RDMs, not LPs, but would love to be pleasantly surprised.
Nov 27, 2022, 12:05 pm
#950
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
I was wondering the same but thought really what does status really cost the airlines? I mean is it really that much, especially if you aren't flying a ton?? I can upgrade to 1st from economy for $145 on my next flight. My Mom just paid $50 to upgrade to 1st class on a 2 segment flight on Alaska so it's not like they're going to have any seats for people to upgrade to on status alone soon I imagine and how much extra does that really cost anyways. I think as long as they can justify the cost of the miles they're giving it'll stick around. It does seem crazy that you can earn 5,000 miles on a $200 room though so it makes me wonder if the amount of points they offer will lower over time but I don't know if that's necessarily AA themselves or the hotels offering the points. In any event it's helping me get status back after losing it from Covid and not flying international for so long. You don't realize how much harder it is to get status when you don't have a 80% bonus 
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Nov 27, 2022, 12:12 pm
#951
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
I have booked a couple times with Rocketmiles and gotten the points within a few days (usually 3-4 business days and even within the same week). Booked with BOOKAAH recently and for a couple separate stays (where I stayed early in the week) they all posted on Tuesday the following week. Rocketmiles seems to post more quickly but BOOKAAH came through for me and had a slightly higher # of points/night (an additional 1,000 points/night). If it was the same I would have booked Rocketmiles because as others have said the interface leaves a lot to be desired.
On my last stay at check-in the front desk agent gave me a room but then somehow the other agent took that room. He looked at me and said they were entirely booked and wasn't sure what to do. He was able to find me a room in the end, and it was fine, but after reading some of the stories here got a bit concerned when he said that
On my last stay at check-in the front desk agent gave me a room but then somehow the other agent took that room. He looked at me and said they were entirely booked and wasn't sure what to do. He was able to find me a room in the end, and it was fine, but after reading some of the stories here got a bit concerned when he said that
Nov 27, 2022, 1:55 pm
#952
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,383
It's not easy, but not impossible IMO. I "bought" 143K LPs for a net cost of $2400; about half through portal offers and the rest through BookAAHotels. I probably could have done it more efficiently. With flying and CC spend I'll end up at about 250K LPs.
Nov 29, 2022, 12:35 pm
#954
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
Sorry for the rant...
I've been playing around with both RM and BAAH and I just have to say... what a miserable user experience. The websites are glitchy, filtering and sorting is awful, the room descriptions are often so vague as to be almost useless (I can't tell you how many properties I looked at where I couldn't even tell if I was getting a king, queen, or doubles, or whether it was a higher category/floor room or not) and I am consistently presented with phantom availability that disappears when I try to book it (talk about clickbait!). I'm doing it now because I'm desperately trying to get to EXP by the deadline, but the amount of time and effort it is taking to find and book properties is mind-numbing.
Why is it so hard?
I've been playing around with both RM and BAAH and I just have to say... what a miserable user experience. The websites are glitchy, filtering and sorting is awful, the room descriptions are often so vague as to be almost useless (I can't tell you how many properties I looked at where I couldn't even tell if I was getting a king, queen, or doubles, or whether it was a higher category/floor room or not) and I am consistently presented with phantom availability that disappears when I try to book it (talk about clickbait!). I'm doing it now because I'm desperately trying to get to EXP by the deadline, but the amount of time and effort it is taking to find and book properties is mind-numbing.
Why is it so hard?
Nov 29, 2022, 1:27 pm
#955
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,438
Sorry for the rant...
I've been playing around with both RM and BAAH and I just have to say... what a miserable user experience. The websites are glitchy, filtering and sorting is awful, the room descriptions are often so vague as to be almost useless (I can't tell you how many properties I looked at where I couldn't even tell if I was getting a king, queen, or doubles, or whether it was a higher category/floor room or not) and I am consistently presented with phantom availability that disappears when I try to book it (talk about clickbait!). I'm doing it now because I'm desperately trying to get to EXP by the deadline, but the amount of time and effort it is taking to find and book properties is mind-numbing.
Why is it so hard?
I've been playing around with both RM and BAAH and I just have to say... what a miserable user experience. The websites are glitchy, filtering and sorting is awful, the room descriptions are often so vague as to be almost useless (I can't tell you how many properties I looked at where I couldn't even tell if I was getting a king, queen, or doubles, or whether it was a higher category/floor room or not) and I am consistently presented with phantom availability that disappears when I try to book it (talk about clickbait!). I'm doing it now because I'm desperately trying to get to EXP by the deadline, but the amount of time and effort it is taking to find and book properties is mind-numbing.
Why is it so hard?
Are you looking at boutique hotels?? I ask because every time I pick a standard chain (like Hyatt, IHG, etc), the room descriptions are crystal clear ("1 King Bed", "2 Double Beds", "1 King Ada With Tub", etc.) - They map directly to the room types if you were to book directly through the hotel website.
I've had the phantom availability a few times- but to solve it I pick the next category down (generally with the same room type at the same price).
It is definitely more work than booking direct with the hotels, especially on BookAAHotels where you need to scroll through dozens of listings and several pages- but I readily accept the challenge as IMHO the amount of points earned is well worth the effort.
Nov 29, 2022, 3:28 pm
#956
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
Are you looking at boutique hotels?? I ask because every time I pick a standard chain (like Hyatt, IHG, etc), the room descriptions are crystal clear ("1 King Bed", "2 Double Beds", "1 King Ada With Tub", etc.) - They map directly to the room types if you were to book directly through the hotel website.
Nov 30, 2022, 9:50 am
#957
Join Date: Aug 2015
Programs: AA PLT PRO, Hilton Diamond, Marriott Plt. Premier
Posts: 587
I looked on this thread and could not find a clear answer if you "Boost" your miles on AAHOTELS do those count as LP's as well, not the higher cost room on the 1st page but the one on the page where you put your info in ? Thanks !
Nov 30, 2022, 10:31 am
#958
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
just booked one then on confirmation it said xxx lp+ xxx bonusmiles for the added miles so I cancelled it and tried a higher rate without added miles at another place.
Nov 30, 2022, 10:38 am
#959
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,383
Dec 1, 2022, 5:34 am
#960
Join Date: Feb 2018
Location: Monaco / Palm Beach / Rio / Marbella
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald (CK AA),LH HON. Circle
Posts: 52
Datapoints from two slightly overlapping stays:
BAAH: Saturday - Tuesday stay; miles posted to AA.com the following Friday (3 days), backdated to first day of stay. As documented by others upthread, posted in two separate batches reflecting , but all counted as both RDM and LPs.
Rocketmiles: Saturday - Sunday stay; miles posted to AA.com the following Friday (5 days), backdated to last day of stay. Ditto on the two separate entries, all counted as both RDMs and LPs.
Further note on Rocketmiles: While the miles have already posted to AA.com, they are still listed as "pending" on Rocketmiles. This may or may not be related to the fact that I am also supposed to be getting a 3,000 mile bonus for a first booking on Rocketmiles in connection with the above stay, which has not yet posted. I'll give them another couple of days before contacting them. I'm guessing this first-time booking bonus will only post as RDMs, not LPs, but would love to be pleasantly surprised.
BAAH: Saturday - Tuesday stay; miles posted to AA.com the following Friday (3 days), backdated to first day of stay. As documented by others upthread, posted in two separate batches reflecting , but all counted as both RDM and LPs.
Rocketmiles: Saturday - Sunday stay; miles posted to AA.com the following Friday (5 days), backdated to last day of stay. Ditto on the two separate entries, all counted as both RDMs and LPs.
Further note on Rocketmiles: While the miles have already posted to AA.com, they are still listed as "pending" on Rocketmiles. This may or may not be related to the fact that I am also supposed to be getting a 3,000 mile bonus for a first booking on Rocketmiles in connection with the above stay, which has not yet posted. I'll give them another couple of days before contacting them. I'm guessing this first-time booking bonus will only post as RDMs, not LPs, but would love to be pleasantly surprised.
