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Bookaahotels vs RocketMiles - useability, experiences, questions, data points

Bookaahotels vs RocketMiles - useability, experiences, questions, data points

Old Sep 28, 22, 12:01 pm
  #751  
Company Representative, Rocket Miles
 
Join Date: May 2022
Location: Chicago
Posts: 17
Originally Posted by anc305 View Post
I have never booked with Rocketmiles so need a little help.

On the payment page it states

1 night $89 plus $15.13 in taxes and fees giving a Grand total of $104.13
then below it has 3 different fees and taxes totaling the above $15.13 but SAYS PAID AT CHECK-IN

What is the true cost and who gets paid what when and where. If its $104.15 to Rockets miles and another $15.13 at the hotel its not a good deal and a little misleading.

Thanks
Hi anc305,

This is a bug that is being fixed as we speak.

This is happening to all post-pay bookings, where Rocketmiles will not charge you upon check-out but will be charged entirely by the hotel, hence the taxes and fees paid at check-in. The bug is that we are showing the taxes twice, which is confusing.

Apologies for the trouble, and we should have that resolved soon.

Best RM
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