International F service on AA
#49
Join Date: Jan 2003
Location: LOS ANGELES
Programs: AA EXP 3MM; UA GOLD 1MM; HILTON DIAMOND; HYATT EXPLORIST; MARRIOTT/IHGGOLD
Posts: 258
Flew LAX-LHR in F this week....service was ok but nothing notable. As others have mentioned in other threads, dinner is now served on a tray in two batches - soup/appetizer/salad together (in my case they were covered in plastic, which was tacky) and then main course. PDB drinks in real glassware but they didn't open the decent bubbles til after takeoff. All the food was decent but nothing special. Full bedding set including mattress pad but oddly only the transcon business class amenity kits (which are the worst in many years IMHO).
The most notable thing: Laurent Perrier Grand Sičcle champagne (which is served in FFD at JFK) was on the menu and actually catered. This is by far the best champagne I have ever seem on board ($150/bottle) on an AA flight.
The most notable thing: Laurent Perrier Grand Sičcle champagne (which is served in FFD at JFK) was on the menu and actually catered. This is by far the best champagne I have ever seem on board ($150/bottle) on an AA flight.
#50
Join Date: Dec 2009
Location: Los Angeles& Telluride
Programs: UA1K, 1MM,AA Exec. Platinum, Global Entry, Nexus
Posts: 731
I took the time to read most of the posts on this thread. Then I left it alone and came back to it this morning. After pondering whether to post or not, I decided my two cents needed to be added to the thread. I'm based in LA. I purposely plan all of my TATL flights to go thru LHR because I want to be in first class. I typically buy a discounted business class ticket and use an SWU for an upgrade that clears, usually at the time of booking. If not, I chose a bulkhead seat in business class so I get more foot well space. Service in my opinion does not have an age. You can have great service from a more senior person equally as well as from a newbie. Its all about their attitude and dedication to the job. It seems that some posters want to be entertained. Or they want strippers serving them? Or they want to be served as if they are in a Michelin starred restaurant. The only time I've ever come close to that is on TK. In addition, some posters want nothing but top top shelf liquor. The reality is that none of those things are going to happen and never will. Want strippers, go to Vegas. Want a Michelin star get off of the plane. Want top shelf, then bring your own. Since when did flying become an excuse to get hammered? Sorry for the pulpit preaching but some of these posts are just plain stupid. For me, FC is all about space and getting a good nights sleep. If I get exceptional service, I profusely thank the staff and go about my life. Another safe trip. Another chance to use an upgrade instrument for a free upgrade. Another time to be grateful I didn't have to sit in coach. Why can't we practice gratitude?
#51
Join Date: Oct 2017
Posts: 179
Flew LAX-LHR in F this week....service was ok but nothing notable. As others have mentioned in other threads, dinner is now served on a tray in two batches - soup/appetizer/salad together (in my case they were covered in plastic, which was tacky) and then main course. PDB drinks in real glassware but they didn't open the decent bubbles til after takeoff. All the food was decent but nothing special. Full bedding set including mattress pad but oddly only the transcon business class amenity kits (which are the worst in many years IMHO).
The most notable thing: Laurent Perrier Grand Sičcle champagne (which is served in FFD at JFK) was on the menu and actually catered. This is by far the best champagne I have ever seem on board ($150/bottle) on an AA flight.
The most notable thing: Laurent Perrier Grand Sičcle champagne (which is served in FFD at JFK) was on the menu and actually catered. This is by far the best champagne I have ever seem on board ($150/bottle) on an AA flight.
#53
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I know you have your issues with AA as you make clear in every single post but there's no reason for you to describe my behavior as "sad".
#54
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Anyone who complains about whether their drink comes in real glass or not is just looking for something to complain about.
A lot of airlines do plastic for PDB and then glass after takeoff. I drink them all the same. My bigger concern is whether they offer full bar or just sparkling wine / champagne, since I don't drink wine. I do appreciate a scotch before takeoff though, whether it's served in plastic or glass.
A lot of airlines do plastic for PDB and then glass after takeoff. I drink them all the same. My bigger concern is whether they offer full bar or just sparkling wine / champagne, since I don't drink wine. I do appreciate a scotch before takeoff though, whether it's served in plastic or glass.
#55
Join Date: Jun 2005
Location: Bloomfield, NJ
Programs: UA Gold, Million Miler, Marriott platinum, lifetime platinum
Posts: 974
Anyone who complains about whether their drink comes in real glass or not is just looking for something to complain about.
A lot of airlines do plastic for PDB and then glass after takeoff. I drink them all the same. My bigger concern is whether they offer full bar or just sparkling wine / champagne, since I don't drink wine. I do appreciate a scotch before takeoff though, whether it's served in plastic or glass.
A lot of airlines do plastic for PDB and then glass after takeoff. I drink them all the same. My bigger concern is whether they offer full bar or just sparkling wine / champagne, since I don't drink wine. I do appreciate a scotch before takeoff though, whether it's served in plastic or glass.
#56
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,004
#57
Suspended
Join Date: Sep 2019
Programs: AA: CK
Posts: 2,230
#58
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,172
For me it is not about the Champagne/non-Champagne. It is about the cheapskating. They do this because if they serve real Champagne before take off they have to pay the full price with duty and tax - once they are airbourne it becomes Duty-Free. What I do not understand now is that if they serve a decent Champagne in the Flagship Lounge they must have paid all the taxes on it - so why not serve this to their premium passengers as opposed to anything else.
#59
Join Date: Aug 2002
Location: WAS/TYO
Programs: UA 1K, AA EXP (3MM), DL PM, BONVOY TITANIUM, HYATT GLOBALIST, HILTON DIAMOND, IHG DIAMOND AMB, et al
Posts: 5,913
-FlyerBeek