NEWBIE LOUNGE 2022-2023: Ask AA newbie questions here - flame-free thread
Oct 8, 2022, 11:29 am
#1471
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
Trip credit should be be able to be booked for someone else when logged into the person's account that actually owns the trip credit. You mentioned you logged in as your friend - but then you said when you pay for the ticket, you see flight credit in your own name....so that seems to imply that you're no longer logged in as her. 
Or are you trying to put the ticket on hold when logged in as her, then trying to pay when logged in as you? Don't think logging yourself is ever going to be an option to use someone else's trip credit - need to be logged in as the owner of the trip credit.
Or are you trying to put the ticket on hold when logged in as her, then trying to pay when logged in as you? Don't think logging yourself is ever going to be an option to use someone else's trip credit - need to be logged in as the owner of the trip credit.
This was on a desktop. Perhaps trying to do it on the app will work?
Oct 8, 2022, 11:42 am
#1472
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
Nope, same thing happened on the app. I guess I will call.
Oct 8, 2022, 11:53 am
#1473
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
Well, learned something new. I was trying to book a ticket from SJU to LGA. Apparently SJU is not a valid airport as it's not within the 50 states. 
But luckily the EXP agent was able to override the system and get it done.
But luckily the EXP agent was able to override the system and get it done.
Oct 8, 2022, 1:03 pm
#1474
Join Date: Mar 2014
Location: America!
Programs: Hilton Diamond, Hyatt Explorist Caesars Wyndham Diamond, MGM Gold
Posts: 249
HUCA. Also if you haven't already put the AUH-JFK on hold at aa.com, then when you call provide that record locator and tell them you need to add the JFK-SFO segment to it. Much easier that way.
Looking at EY's fare rules for AUH-SFO they allow a connection at JFK on B6, so this shouldn't be a problem provided both segments are available as sAAver and no married segment issues.
Looking at EY's fare rules for AUH-SFO they allow a connection at JFK on B6, so this shouldn't be a problem provided both segments are available as sAAver and no married segment issues.
I would recommend going one step further: Use the multi-city award-booking engine to put both segments on hold on a single PNR, and then call AA to ask that the itinerary be re-priced as a single award. This would put the lie to any claim that the two flights cannot be on the same reservation.
It wasnt. But I was able to find another agent that was willing to do it. It looks like 45 minutes for her though. She said the process is not straight forward and she will be escalating to get something fixed. Anyways, was able to book as a single redemption. Thanks!
Oct 8, 2022, 2:54 pm
#1475
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
Posts: 3,928
So I'm stupid, but I can't figure out how to use a friend's trip credit to pay for my flight. I've tried logging in as her, selecting the itinerary, and changing the default pax information to my own (stragely, even after I put in my AAdvantage number, the form doesn't pre-fill and I have to enter all my information manually). When I go to pay for the ticket, the only option I see for payment (other than the usual) is a flight credit I have in my own name. What am I doing wrong?
(I first tried logging in as myself and got the same result. No option to apply someone else's trip credit.)
(I first tried logging in as myself and got the same result. No option to apply someone else's trip credit.)
Oct 8, 2022, 8:34 pm
#1476
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
Oct 9, 2022, 5:06 am
#1477
Join Date: Feb 2015
Posts: 1,018
Hello all,
I used a "flight credit" to get a cheap ticket on AA (so the remainder of the money went to "trip credit").
Now the new "cheap flight" has had a schedule change of 3-plus hours.
Can I request "trip credit" when I cancel this flight with the schedule change?
Ideally I would like an actual refund by check or credit card...not sure if that is a reasonable ask.......but i realize this flight was purchased with "flight credit".
Would you suggest call AA or ask via Twitter?
I used a "flight credit" to get a cheap ticket on AA (so the remainder of the money went to "trip credit").
Now the new "cheap flight" has had a schedule change of 3-plus hours.
Can I request "trip credit" when I cancel this flight with the schedule change?
Ideally I would like an actual refund by check or credit card...not sure if that is a reasonable ask.......but i realize this flight was purchased with "flight credit".
Would you suggest call AA or ask via Twitter?
Oct 9, 2022, 8:22 am
#1478
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,417
It won’t be the first (nor last) time that the AA IT systems inconsistently categorize Puerto Rico.
Oct 9, 2022, 1:36 pm
#1479
Join Date: May 2022
Location: Arlington, Virginia
Programs: AAdvantage Platinum, Aeroplan 25k, Hyatt Explorist, Marriott Gold
Posts: 194
If I book an American-operated international flight (e.g., DFW>MEX) using BA Avios, will I have AAdvantage status (Platinum, in my case) perks? Assuming I can show my AA credentials at originating airport on check-in for the complimentary checked bag but what about advance MCE?
Oct 9, 2022, 4:11 pm
#1480
FlyerTalk Evangelist
Join Date: Jul 2010
Programs: AA
Posts: 14,733
If I book an American-operated international flight (e.g., DFW>MEX) using BA Avios, will I have AAdvantage status (Platinum, in my case) perks? Assuming I can show my AA credentials at originating airport on check-in for the complimentary checked bag but what about advance MCE?
Oct 9, 2022, 4:54 pm
#1481
Join Date: May 2022
Location: Arlington, Virginia
Programs: AAdvantage Platinum, Aeroplan 25k, Hyatt Explorist, Marriott Gold
Posts: 194
Oct 9, 2022, 9:53 pm
#1482
Join Date: Oct 2022
Posts: 3
Why can I no longer put a flight on hold when booking through the AA website. That option no longer comes up for me on the payment page.
Oct 9, 2022, 10:05 pm
#1483
Join Date: Oct 2021
Location: TX
Programs: Alaska, AA, Marriott
Posts: 943
They're A/B testing removing this option. Try an incognito window and see if you get a different result. They're likely taking this away.
Oct 10, 2022, 4:23 am
#1484
Join Date: Sep 2009
Programs: AA Executive Platinum, Marriott Lifetime Titanium, IHG Platinum
Posts: 1,442
https://www.washingtonpost.com/news/...-for-24-hours/
Oct 10, 2022, 9:31 am
#1485
Join Date: Jan 2016
Location: LAX/PHL
Programs: AA EXP
Posts: 292
Wife and I have tickets for early next year, and wanted to see flight seat availability in all classes. I've been doing this via the aa website, and recreating the trip so I can click on the "seats." Is there a better way to see all seat availability on a particular day and flight? No EF sub on my end.