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Originally Posted by seawolf
(Post 33796301)
It's premature to inquire about refund status after 5 days when regulations provides for 7 business days for a refund to be credited back to a credit card.
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Originally Posted by thatmikereed
(Post 33796388)
Not really, It doesn't take them 7 business days to charge the card. They have the ability to make this as instant as a purchase... but don't.
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Originally Posted by Beltway2A
(Post 33796453)
I'm not sure if you're speaking in jest or not, but credit card purchases aren't "instant" even if a pending authorization appears very quickly. The refund process can be lengthy for a similar reason.
Seven business days is just a delay tactic on their part. |
Originally Posted by thatmikereed
(Post 33796537)
Only partly. They could easily push the refund instantly - it would be up to the card provided whether to show that as pending or just wait for it to post.
Seven business days is just a delay tactic on their part. |
Originally Posted by seawolf
(Post 33797020)
As indicated previously, this is what is required by US regulation.
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Originally Posted by thatmikereed
(Post 33797024)
Please point to a US regulation that requires the airline to wait seven business days to process a refund. I'll wait.
Large organizations especially publicly traded ones also like to have financial controls in place to ensure cash outflows properly follow these controls instead of just pushing refunds out immediately as you suggest. |
Originally Posted by seawolf
(Post 33797033)
No one said they have to wait 7 days for them to refund.
Me: Seven business days is just a delay tactic on their part. You: As indicated previously, this is what is required by US regulation. So, as asked, please point to the regulation that requires waiting seven business days to process a refund. |
Originally Posted by thatmikereed
(Post 33797082)
YOU did.
Me: Seven business days is just a delay tactic on their part. You: As indicated previously, this is what is required by US regulation. So, as asked, please point to the regulation that requires waiting seven business days to process a refund. |
Originally Posted by seawolf
(Post 33797103)
Please go back to post 15 and I clarified 19 (require as in refund required to be posted within 7 business days) to alleviate confusion.
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Originally Posted by thatmikereed
(Post 33797165)
For the third time, please cite the regulation you assert is in play here.
(1) When a creditor other than the card issuer accepts the return of property or forgives a debt for services that is to be reflected as a credit to the consumer's credit card account, that creditor shall, within 7 business days from accepting the return or forgiving the debt, transmit a credit statement to the card issuer through the card issuer's normal channels for credit statements. |
That doesn't require them to wait seven days. My statement stands: They could do this same day. They're just delaying to delay. |
Originally Posted by thatmikereed
(Post 33797311)
Within.
That doesn't require them to wait seven days. My statement stands: They could do this same day. They're just delaying to delay. |
Originally Posted by USFlyerUS
(Post 33796245)
But enough to cancel an entire trip? I too have flown both and wouldn't have cancelled an entire trip based solely on this.
Another thing is that I simply don't patronize businesses that treat me like caca; maybe you get away with that once with me, but my mantra is "fool me once, shame on you; fool me twice, shame on me." So when I get a whiff of a business that treats its customers like crap, I head in the other direction and I never patronize them again. So my assumption was that if this company, AA, was going to treat me like this, who knows what they would do to me on the rest of the itinerary when the time comes for my return? I didn't want to take the risk, better to cut my losses, get my money back, and never fly with these AAholes again. |
Originally Posted by thatmikereed
(Post 33796388)
Not really, It doesn't take them 7 business days to charge the card. They have the ability to make this as instant as a purchase... but don't.
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Originally Posted by ashill
(Post 33797390)
That may be true (I honestly have no idea if it is possible with AA's systems), but it's completely immaterial. The fact that the refund hadn't credited to the OP's credit card in five days doesn't say a damn thing about whether the refund will eventually be credited, whether or not it could (or even should) have been credited faster. And initiating a chargeback five days after requesting a refund almost certainly did nothing more than make every involved party including the OP's life more difficult. I don't imagine a credit card company authorizing a chargeback when the merchant said they would refund the money within seven days but it hadn't even been seven days yet.
Sorry, that just doesn't cut it with me. |
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