TTmex

​​​​​​Anyone know if this is possible?

estrela

MCO-LAX also lost the midday nonstop. So you either have to take the 7am or evening flight. Got them to rebook me onto a 1-stop.

20% capacity cut due to staffing and pay issues causing trouble to customers. Not cool. Would have expected an appeasement.

Furby

The hang up likely is that is that your transatlantic portion is on BA and that is running on time. AA cannot open up award space on BA flights and they possibly see their responsibility is to manage the AA metal part of the award which they are doing.

Can you find a different routing via DFW, PHL, LAX, SEA, or any of the AA gateways at any award level of AA metal, the day of, day prior or day after? If so, call back and ask for that routing, they should be willing to do that. Worst case look for an AA award flight LHR to an AA gateway, and then a suitable connecting flight to SAN. You may have to hunt for the connecting segment separately. In normal circumstance they would not stitch them together but with an overnight schedule change they might.

Beetles

It wasn’t the BA flight that had a schedule change though, it was the AA flight. I’d keep calling until OP gets someone on the phone with some sense to them. AA should be willing to move them to the AA flight to ORD that has a same day connection to SAN. In my case I went from a nonstop ATL-LAX to a connection via DFW to meet up with JAL at LAX. AA had no problems making U class available on the AA metal from DFW-NRT.

I think some agents just make people frustrated on purpose.

soartoday

Thank you for the encouragement! I'll try again. My routing was LIS-LHR-ORD-SAN. As you correctly point out, it was the last flight on AA that was removed. There's a well timed itinerary LIS-MAD-DFW-SAN with the first segment on IB (with award space), but so far both agents have told me explicitly that "policy" dictates they can't open up space on MAD-DFW (standard space is available).

Twitter DM gave me the same response.

sayanroysr

Something weird is happening with AA’s new flight from JFK to Delhi (AA 292/293). I had a ticket from DEL to JFK (AA 293) on January 9. I got an email saying that my flight was canceled, and to call back for alternate options. To my shock, I was told by the call center agent that the earliest available flight was on January 18. I checked on Google Flights and AA’s website; I saw that there was no availability in any class on flight AA 293 from Dec 29 to Jan 17. I would have assumed that flight AA 293 was simply cancelled for all those days.

But what is most surprising is that flight AA 292 from JFK to DEL is operating every day within the same date range, and AA is selling tickets for that flight. As a matter of fact, AA 292 is operating from JFK to DEL on Jan 7. It is the same aircraft which would have returned from DEL to JFK on Jan 9 as AA 293, but AA 293 is showing as cancelled for Jan 9.

I cannot find any explanation of what is happening at AA. Can anyone share any insight into what might be the problem with AA?
Thanks!

USFlyerUS

I wonder if it has something to do with Russia not yet approving AA overflights, resulting in a longer routing. Was the flight actually cancelled? I'm seeing it on EF, yet every fare bucket is 0'd out. I'm curious if it's not actually cancelled but rather capacity restricted for weight purposes, resulting in AA cancelling some reservations now.

sayanroysr

This explanation makes a lot of sense. AA's call center has been repeatedly telling me that the flight is cancelled. But the actual problem seems to be this issue of capacity restrictions, as per your explanation.

AA is refusing to rebook me on any partner airline. If I accept a new reservation for later in January and my original flight does operate as scheduled, do I have any recourse for compensation from AA (denied boarding, maybe)?

Thanks a lot for this helpful information!

lennon

So they are issuing the wristbands in the Admiral's Club and not just at Gate D28? Thanks..

UAPremierGuy

I can't confirm that this is the actual case at DFW first-hand, but this is what I have heard. I just flew to Kauai last week through LAX and did all of the pre-clearance stuff at the T4 Admiral's Club - very easy process!

redtop43

Denied boarding is very specific to oversold situations. However, if you rebook, you should have them put a note in the record about your original itin and that you're rebooking due to filght cancellations. (I'd say "under duress" but you don't particularly want to make enemies here.) If a better flight opens up you'll have a decent chance of getting a sympathetic AAgent to rebook you.

sayanroysr

Thanks for this advice. I will make sure to ask the agent to put a note in my reservation. Hopefully something better will open up soon.

econ

They were not giving out wristbands at the AC in D a couple weeks ago.

onanisland

Working on some business and leisure travel for the end of January. Was having unusual issues. Went on EF. There are no 5:30am or 7am flights from ILM to CLT. I can drive to OAJ (Jacksonville), but this is insane. The first departure of the day is 9am.

Any idea why? I really don’t want to overnight unnecessarily in CLT.

Edit: there is a 5am M,T,Th,F,Sa that helps. Still a mess.

Ivan Denisovich

Looks like March schedule change loaded this morning.