Showing up to check in with one person on pnr missing?
#1
Original Poster
Join Date: Mar 2013
Location: USA
Posts: 139
Showing up to check in with one person on pnr missing?
Wondering how to best handle this situation. I've been flying for decades, but luckily this has never happened to me before. I have a 4 people booked for an AA flight (paid tickets, not that I would think that would matter) with non-refundable tickets. One person can't go on the trip now. There is a very small chance that she might be able to go at the last minute, but not likely. Am I going to have a problem if one person on the pnr doesn't check in?
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
#2
FlyerTalk Evangelist
Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,388
Wondering how to best handle this situation. I've been flying for decades, but luckily this has never happened to me before. I have a 4 people booked for an AA flight (paid tickets, not that I would think that would matter) with non-refundable tickets. One person can't go on the trip now. There is a very small chance that she might be able to go at the last minute, but not likely. Am I going to have a problem if one person on the pnr doesn't check in?
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
#3
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Wondering how to best handle this situation. I've been flying for decades, but luckily this has never happened to me before. I have a 4 people booked for an AA flight (paid tickets, not that I would think that would matter) with non-refundable tickets. One person can't go on the trip now. There is a very small chance that she might be able to go at the last minute, but not likely. Am I going to have a problem if one person on the pnr doesn't check in?
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
#4
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
I came to say similar. At least have the person cancel an hour or two before the flight. About 99 percent of AA flights (in my estimation with absolutely zero evidence!) are at least able to be converted into credit. So, the money on said person's case shouldn't be ENTIRELY a lost cause.
#5
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
Wondering how to best handle this situation. I've been flying for decades, but luckily this has never happened to me before. I have a 4 people booked for an AA flight (paid tickets, not that I would think that would matter) with non-refundable tickets. One person can't go on the trip now. There is a very small chance that she might be able to go at the last minute, but not likely. Am I going to have a problem if one person on the pnr doesn't check in?
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
Is it best to just show up with the 3 of us, and not even mention the other person?
Since it is non-refundable anyway, and there is still a small chance she could be able to go, I'd rather not try to change the reservation unless I have to.
Just want to make sure there is not a rule I am not aware of that could delay us at the airport.
Thanks very much
#7
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
If she isn't sure she will fly, it will allow her to manipulate her reservation and leave the others untouched.
Upthread it sounds like it wouldn't be an issue either way, but it would make me feel better making cancellations if the folks who are definitely going aren't on the same rez that gets cancelled last-minute.
Guess it depends on how confident you are with any random agent's competence...
Upthread it sounds like it wouldn't be an issue either way, but it would make me feel better making cancellations if the folks who are definitely going aren't on the same rez that gets cancelled last-minute.
Guess it depends on how confident you are with any random agent's competence...
#8
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,227
This is exactly what I'd do. The 4th person can then either show up at the last minute and fly, or can cancel at the last minute for a flight credit. It would also allow the three definite travelers to check in online without accidentally checking in passenger #4.
#9
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 10,908
or worse yet, the forth pax (or agent due to some misunderstanding) cancelling all reservations.. i'd definitely split pnr in advance
#10
Join Date: Jul 2021
Location: ORD/LHR
Programs: AA EXP, UA 1K, 1MM, Hilton Diamond
Posts: 1,290
Checking in doesn't change the ability to cancel for a 'refund' (credit), and it can still be done online.
#12
Join Date: Apr 2000
Location: LAX and LHR. UA lifetime Gold 1.9MM 1K , DL Gold Medallion, HHonors Gold, Marriott Gold, Avis President's Club
Posts: 3,592
In the past, I've been told "I can't check any of you in until you're all here". This was for an international itinerary where she needed to see the passports, which may be a different case.
#13
Join Date: Sep 2007
Location: IAH
Programs: UA MM, AA almost MM
Posts: 1,164
That had happened to me on international flight as well but that was a LONG time ago when they were manually checking the passports.
#14
Join Date: Nov 2018
Posts: 1,285
Call AA and ask to split PNR. Agent won’t even ask for a reason. If the 4th person can’t fly ticket can be cancelled and converted into flight credit very last minute (I’d say prob 30 min before departure) and it can be done online. I would wait until very last minute to see if flight gets delayed. If significant delay happens I believe you can request a full refund