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-   -   Any confirmation on lounge access…. (https://www.flyertalk.com/forum/american-airlines-aadvantage/2049650-any-confirmation-lounge-accesso.html)

Pookynubbers Aug 13, 2021 5:20 pm

Any confirmation on lounge access….
 
I’ve read different reports about lounge access - I’m trying to get some confirmation.

1 - I’m redeeming AA miles on Qatar ORD-DOH-JNB. I think I have access in DOH to a lounge, but I’ve seen differing reports….

2 - I think I have access to lounges in ORD but I’ve only done CX F redeeming AA miles so not sure about J.

thanks!

dave_261 Aug 13, 2021 6:40 pm

Assuming you're flying J (even on AA miles), you will have lounge access in ORD and DOH.

There have been a few reports of award tickets being incorrectly denied lounge access, but seems that's mostly at outstations and not in Doha.

fly747first Aug 13, 2021 6:49 pm


Originally Posted by dave_261 (Post 33489285)
Assuming you're flying J (even on AA miles), you will have lounge access in ORD and DOH.

There have been a few reports of award tickets being incorrectly denied lounge access, but seems that's mostly at outstations and not in Doha.

I was denied access at DOH recently but I knew the rules and requested a manager who ultimately let me into the standard J lounge, not the inferior one where they send frequent flyers on Y tickets.

cmd320 Aug 13, 2021 8:11 pm


Originally Posted by fly747first (Post 33489293)
I was denied access at DOH recently but I knew the rules and requested a manager who ultimately let me into the standard J lounge, not the inferior one where they send frequent flyers on Y tickets.

They tried to deny you on a J ticket?

olouie Aug 13, 2021 8:17 pm


Originally Posted by cmd320 (Post 33489441)
They tried to deny you on a J ticket?

QR has new restrictions on basic fares even for business class. I think awards aren’t impacted but many staff don’t know that.

tfizzle Aug 13, 2021 9:52 pm

There is really one one lounge open in DOH. the Al mourjan lounge. Which is one of the best bus class lounges in the world. Usually all J passengers on miles get in. I flew R class on QR recently but am EXP/ Emerald on american and they "granted" me access which is not typical.

folks on miles in Bus class always get in. their staff is usually well trained so perhaps a newbie manning the esclator.

fly747first Aug 14, 2021 12:39 am


Originally Posted by cmd320 (Post 33489441)
They tried to deny you on a J ticket?

Well it was an award J ticket and the lounge staff thought that just like the new QR basic paid business class fares, I wasn't entitled to lounge access but of course I ran out of patience with that ignoramus and demanded to speak to a manager who corrected his employee. :)

mvoight Aug 14, 2021 12:26 pm


Originally Posted by fly747first (Post 33489729)
Well it was an award J ticket and the lounge staff thought that just like the new QR basic paid business class fares, I wasn't entitled to lounge access but of course I ran out of patience with that ignoramus and demanded to speak to a manager who corrected his employee. :)

Do you also have PLT or above elite status, which should get you into a business class lounge also.

flyerCO Aug 14, 2021 1:17 pm


Originally Posted by mvoight (Post 33490791)
Do you also have PLT or above elite status, which should get you into a business class lounge also.

Theres two different J class lounges at DOH. The QR "Al whatever" which is what QR business class passengers not on "light" fares get. Theres also a generic J class lounge (although currently closed) those with OWS get in. If it was open OWS on light fare would be sent there. However since it's closed they're being allowed in the QR lounge.

ISTFlyer Aug 15, 2021 7:32 am

The outstation that I heard the most regarding lounge denials on AAdvantage award tickets at outstations is San Francisco. I don't know why but they constantly seem to tell people that award tickets does not qualify for lounge access.

The OP would normally be entitled to the Air France Lounge in ORD ( contract lounge of QR in ORD ) and the Al Mourjan Lounge at ORD unless things change.
I haven't yet seen a negative experience at ORD about wrong interpretation regarding lounge access.

Antarius Aug 15, 2021 9:13 am


Originally Posted by fly747first (Post 33489729)
Well it was an award J ticket and the lounge staff thought that just like the new QR basic paid business class fares, I wasn't entitled to lounge access but of course I ran out of patience with that ignoramus and demanded to speak to a manager who corrected his employee. :)

QR service is excellent when everything is simple and straightforward. As soon as you add a single wrinkle of complexity, it's a mess.


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