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Upgrade Offer on App (and on website)

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Old May 26, 2023, 3:16 pm
  #526  
 
Join Date: Jun 2005
Location: ORD (formerly SAN)
Programs: Hilton Diamond; IHG Platinum; Bonvoy Gold; AA Platinum Pro and United Premier Silver (DH = AA EXP)
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Does anyone have insight as to this issue/scenario? I booked 6 transatlantic flights in economy class, most of them separately but linked because we had to use flight credits which cannot be combined with other tickets on the record locator. I can see paid upgrade offers on the app for all the record locators except one. These were all booked under O class. No basic economy. Why wouldn't the paid upgrades show for one record locator? I'm wondering if this is an indication of some other issue that we are not aware of.
TravelLawyer is offline  
Old May 28, 2023, 7:07 am
  #527  
 
Join Date: Nov 2008
Location: Austin, TX
Programs: Free agent AAdvantage LT GLD
Posts: 221
Originally Posted by beachfan
Could the reason I never get paid upgrade offers in app or email I’d that I’m automatically added to the complimentary upgrade list?

seems unlikely but I have no other answer as to why I never got them.
I'm just GLD so I'm on the comp upgrade list but I receive offers in the app often. I periodically get email offers but they've been there when I follow the link.
rayfes is offline  
Old May 28, 2023, 7:34 am
  #528  
 
Join Date: Jun 2002
Posts: 552
Originally Posted by TravelLawyer
Does anyone have insight as to this issue/scenario? I booked 6 transatlantic flights in economy class, most of them separately but linked because we had to use flight credits which cannot be combined with other tickets on the record locator. I can see paid upgrade offers on the app for all the record locators except one. These were all booked under O class. No basic economy. Why wouldn't the paid upgrades show for one record locator? I'm wondering if this is an indication of some other issue that we are not aware of.
I've found that restarting the app or refreshing the record by pulling down (at least on an iPhone) can result in the upgrade offer appearing.

But even if it shows up for all 6, I doubt you would be able to buy it for all 6 at the indicated price.
dc10forlife is offline  
Old May 30, 2023, 6:19 am
  #529  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,313
If it’s a regional jet operated by republic, should I still get an upgrade offer?

I have never gotten one. This is for July 10, from JFK-BOS.

has anyone who hasn’t been getting them get it fixed by AA?
beachfan is offline  
Old May 30, 2023, 8:58 am
  #530  
 
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM EXP, DL Diamond, Hilton Diamond, Bonvoy Ambassador (RIP SPG), Aeroplan 75K
Posts: 1,152
Originally Posted by beachfan
If it’s a regional jet operated by republic, should I still get an upgrade offer?

I have never gotten one. This is for July 10, from JFK-BOS.

has anyone who hasn’t been getting them get it fixed by AA?
Yes you should. In my experience, the instant upgrades have been $205 (occasionally $76) even when the actual up-fares have been $39-$49.
ryanbriar is offline  
Old May 30, 2023, 8:06 pm
  #531  
 
Join Date: Jul 2015
Location: DFW
Programs: AA EXP
Posts: 294
Are these offers not available to non-status fliers? I routinely fly with my no-status minor child on separate PNR's with copious amounts of notes so everyone knows they're not truly an UM - we frequently have sticker upgrades clear this way. But when I get offers on the app, they do not.
Kate2015 is offline  
Old May 31, 2023, 1:19 pm
  #532  
 
Join Date: Apr 2008
Posts: 220
I have a flight booked for DCA to MSY. I was offered $409 each way to upgrade. For such a short flight I won't entertain paying that price.
jiffer21225 is offline  
Old May 31, 2023, 6:44 pm
  #533  
 
Join Date: Jun 2012
Location: New England
Programs: American Gold, Marriott Gold, Hilton Silver
Posts: 5,640
Same. $409 each way for BOS-STL
diburning is offline  
Old Jun 1, 2023, 3:02 am
  #534  
 
Join Date: Jan 2022
Programs: BAEC
Posts: 1,469
Got JFK-RDU Tuesday before Thanksgiving just dropped from $380 to $155. Would actually consider this, but I've also got $560 RDU-DFW on the same ticket on Saturday after the holiday which is not tempting. So I'll just sit tight and see if that comes down.
RichieMc is offline  
Old Jun 1, 2023, 2:45 pm
  #535  
 
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 675
SYD-LAX $580 for J. If that ticks any lower I will take that.
D3Kingg is offline  
Old Jun 1, 2023, 2:58 pm
  #536  
 
Join Date: Oct 2021
Location: PHL/LAX/MAD (for now)
Programs: American Airlines Executive Platinum, AmEx Membership Rewards
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Originally Posted by D3Kingg
SYD-LAX $580 for J. If that ticks any lower I will take that.
I wouldn’t wait on that if I were you. That’s a great deal for that length of flight.
FlyFreakquently is offline  
Old Jun 1, 2023, 3:09 pm
  #537  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,004
Originally Posted by D3Kingg
SYD-LAX $580 for J. If that ticks any lower I will take that.
oh??
D3Kingg likes this.
enviroian is offline  
Old Jun 1, 2023, 3:24 pm
  #538  
 
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,227
I have had consistent offers for $205 per sector on LAS - PHX - FAT - PHX - LAS in June (so a total of $820 per person to upgrade in the app). Original coach fare was $305 per person. First is currently $912 per person.

Today I had a new offer "From $65 per person" which was actually $205 for LAS - PHX, $65 for PHX - FAT, $136 for FAT - PHX and $205 for PHX - LAS.

I took the PHX - FAT - PHX upgrades without hesitation.
Geordie405 is offline  
Old Jun 1, 2023, 3:56 pm
  #539  
 
Join Date: Oct 2021
Location: PHL/LAX/MAD (for now)
Programs: American Airlines Executive Platinum, AmEx Membership Rewards
Posts: 871
Originally Posted by Geordie405
I have had consistent offers for $205 per sector on LAS - PHX - FAT - PHX - LAS in June (so a total of $820 per person to upgrade in the app). Original coach fare was $305 per person. First is currently $912 per person.

Today I had a new offer "From $65 per person" which was actually $205 for LAS - PHX, $65 for PHX - FAT, $136 for FAT - PHX and $205 for PHX - LAS.

I took the PHX - FAT - PHX upgrades without hesitation.
I'm seeing new pricing, as well. Anywhere from $60 to $170 on my upcoming short and mid-haul flights, all of which used to be fixed at $205.
River in Sight and Geordie405 like this.
FlyFreakquently is offline  
Old Jun 1, 2023, 5:59 pm
  #540  
 
Join Date: Jun 2017
Location: Houston , TX
Programs: Platinum Pro. .Hilton Honors Gold,
Posts: 675
Originally Posted by FlyFreakquently
I wouldn’t wait on that if I were you. That’s a great deal for that length of flight.
Done. It wasn’t easy though. The app was glitchy. After a few tries on the app I logged on using the internet browser and was able put it through.
D3Kingg is offline  


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