Tips for malfunctioning IFE (777-200)

Old Apr 15, 21, 11:25 am
  #1  
Original Poster
 
Join Date: Apr 2017
Posts: 279
Tips for malfunctioning IFE (777-200)

Was recently on 2192, LAX-MIA, overnight, seated in Biz/F. There were some IFE troubles (throughout the acft, I think), and, as a result, I couldn't get my IFE screen to turn off.

Ended up covering it with a spare pillowcase so the bright "Welcome" scroll (which couldn't be changed) wasn't glaring at me all night. No other IFE functions responded, either to touch, or through controller. Flight crew tried restarting twice.

Any tips in those cases? The pillow case worked well enough, but maybe some super-secret-button-combo to just power the whole thing down?
Presguy is offline  
Old Apr 15, 21, 11:35 am
  #2  
 
Join Date: Mar 2021
Location: Kansas, USA
Posts: 14
I've learned that if you hold the power button down (usually just a touch sensitive power symbol on the bottom of the screen) for 10 seconds it resets it. At least on the A319s.
aviatorict is offline  
Old Apr 15, 21, 11:36 am
  #3  
 
Join Date: Aug 2007
Location: NYC
Programs: AA Plat, HH Gold, MMRRT Gold
Posts: 661
Originally Posted by Presguy View Post
Was recently on 2192, LAX-MIA, overnight, seated in Biz/F. There were some IFE troubles (throughout the acft, I think), and, as a result, I couldn't get my IFE screen to turn off.

Ended up covering it with a spare pillowcase so the bright "Welcome" scroll (which couldn't be changed) wasn't glaring at me all night. No other IFE functions responded, either to touch, or through controller. Flight crew tried restarting twice.

Any tips in those cases? The pillow case worked well enough, but maybe some super-secret-button-combo to just power the whole thing down?
Good job notifying the FA's.

If you're flying on a wide body and they still aren't able to fix it, ask If they have a spare (clean, duh) food tray. Plop it in front of the screen inside the pillowcase to black the screen out more. The top of the screen may "peer over" the food tray, but it will considerably black the screen out more than just a pillow case, especially if you're in the lie-flat position.
Prospero likes this.
GlobalMatt is offline  
Old Apr 15, 21, 11:39 am
  #4  
Original Poster
 
Join Date: Apr 2017
Posts: 279
Originally Posted by GlobalMatt View Post
Good job notifying the FA's.

If you're flying on a wide body and they still aren't able to fix it, ask If they have a spare (clean, duh) food tray. Plop it in front of the screen inside the pillowcase to black the screen out more. The top of the screen may "peer over" the food tray, but it will considerably black the screen out more than just a pillow case, especially if you're in the lie-flat position.
Oooh. Brilliant, thanks very much. Def filed away in case of future need.
GlobalMatt likes this.
Presguy is offline  

Thread Tools
Search this Thread
Search Engine: