AA and the Verifly app (issues, experiences)
Jun 20, 2021, 6:35 pm
#61
Join Date: Mar 2005
Location: Austin, TX
Programs: CoUniHound 1K 1MM, AA EXP 2MM, DL Plat, Marriott Lifetime Titanium
Posts: 1,625
PCR. At least that's what I've been using when submitting test results using Abbott ID NOW. Note this is different than the Abbott BinaxNOW test, which is an antigen test.
Jun 20, 2021, 6:41 pm
#62
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,005
thanks. You actually answered two questions without knowing it as I’m using a BinaxNOW to get home with (I’m thinking of bringing 2 tests in case I F up something).
Jun 22, 2021, 12:50 am
#63
Join Date: Jul 2008
Location: DFW
Programs: Hyatt Globalist, HH Diamond, Marriott Titanium/Lifetime Platinum, AA EXP, UA Gold
Posts: 719
Flying FCO-DFW tomorrow. Uploaded pharmacy Antigen-RT test that appears to meet all their requirements for 2 pax. Rejected with no reason given but option to re-submit. At this point, made a reservation / planning to be at FCO early enough to take another RT if they won't accept, but going to let the humans review. My mom flew FCO-DFW using pharmacy Antigen-RT last week with no issues.
Jun 22, 2021, 8:21 am
#64
Join Date: Mar 2008
Posts: 1,535
We used Verifly for PVR to DFW flight on 6/11/21.
We received our test results late in the day (almost midnight) on 6/9/21 and I uploaded those.
I believe on 6/10/21, companions status was listed as cleared/processed or whatever.
On 6/11/21, 3 hours prior to departure, mine still listed as pending, but it did give us the Pass, for some weird reason. So I can only assume I was approved, but they hadn't transmitted to AA yet? Or a fluke in the app?
Anyway, we had no problems checking in at AA in PVR in the Verifly lane.
We received our test results late in the day (almost midnight) on 6/9/21 and I uploaded those.
I believe on 6/10/21, companions status was listed as cleared/processed or whatever.
On 6/11/21, 3 hours prior to departure, mine still listed as pending, but it did give us the Pass, for some weird reason. So I can only assume I was approved, but they hadn't transmitted to AA yet? Or a fluke in the app?
Anyway, we had no problems checking in at AA in PVR in the Verifly lane.
Jun 22, 2021, 9:23 am
#65
Join Date: Jan 2002
Location: DCA/IAD/WAS
Programs: MAR AMB, WOH Explorist, AA EXP, UA 2P
Posts: 2,138
Traveling internationally tomorrow and so far Verifly has been very easy. My negative test was validated in <5 minutes and my husband's in about 2 hours. Interested to see if it will allow for online check in on the AA app this afternoon since we have all the docs already.
Jun 22, 2021, 1:27 pm
#66
Join Date: Mar 2000
Location: Plano, TX, USA
Programs: AA: PPro, 4MM; HH: Lifetime Diamond; MAR Life Titanium Hertz: Prez Circle
Posts: 547
Has anyone been able to use this to setup a flight July 1 or later? We fly to Greece through the UK on July 1, and every day the list of available dates shrinks, but never gets past June 30. We plan on getting our tests three days out and given the stories of delays in verifying test results, I'd like to be able to setup my trip sooner rather than later.
Jun 22, 2021, 2:45 pm
#67
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,005
Have green check marks for two of three steps on the check list. Looks like I can't do the final step on the check list until T-24 which is 8:30 tonight CST.
Jun 24, 2021, 2:51 pm
#69
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,622
This app would not let me take a profile photo. I never got a clickable "take photo" button. Maybe it's good that I didn't get farther into the app before having trouble.
Jun 25, 2021, 1:06 pm
#71
Original Member
Join Date: May 1998
Location: Las Vegas, NV, USA
Programs: AAdvantage EXP/1mm/Admirals,United Silver+Club (life),Marriott Titanium,Hilton & Accor Gold
Posts: 5,061
This worked great for ATH-JFK. At ATH, there is a dedicated line for Verifly. The agent handling check-in at this dedicated counter position reviewed my green check and that was sufficient for her. It all worked the way it was designed for the return (unlike the outbound, where the test results weren't approved until I was already in the air!).
Jun 25, 2021, 5:33 pm
#73
Join Date: Apr 2010
Location: PHX
Programs: AA PL
Posts: 133
Last Tuesday I had a flight cancelled from CLT to AUA. They were able to rebook me a few hours later, however, VeriFly would not allow me to update the flight info so I had to start over. I was already mad that they would not let me completed it until 24 hours before my CLT to AUA flight even though my PHX to CLT flight was the night before, I couldn't check-in to that flight until VeriFly was completed. They did not review it again until the next day after I had already arrived at my destination. I had to check-in at the airport and go through the process of verifying my documents at the check-in counter. Coming back from AUA I was able to complete the process but then the AA app wouldn't let me check-in because it said the names did not match. It was quite annoying and pretty clear the app is quite flawed.
Jun 29, 2021, 3:37 am
#75
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,005
Just took the binaxNOW here in England. My departure is 48 hours from now. It was a pretty easy process. I then uploaded a screen shot of my results to the VeriFLY app and was approved with green check mark within a few minutes. I’m ready to head home.