AA and the Verifly app (issues, experiences)
#181
FlyerTalk Evangelist
Join Date: Jun 2001
Location: Redondo Beach, Ca
Posts: 30,739
I am flying on 9/1 Wednesday...LAX-JFK-LHR-ZAG. Do I need to enter every leg of this trip to verifly? it all seems so complicated. Can I just uninstall the app and check in and fly like the old days?
I suppose this is supposed to save me time but I don't see it. I am flying in business so I assume there are elite lines for check in. Are there shorter lines for verify check in?
I suppose this is supposed to save me time but I don't see it. I am flying in business so I assume there are elite lines for check in. Are there shorter lines for verify check in?
#182
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,245
I am flying on 9/1 Wednesday...LAX-JFK-LHR-ZAG. Do I need to enter every leg of this trip to verifly? it all seems so complicated. Can I just uninstall the app and check in and fly like the old days?
I suppose this is supposed to save me time but I don't see it. I am flying in business so I assume there are elite lines for check in. Are there shorter lines for verify check in?
I suppose this is supposed to save me time but I don't see it. I am flying in business so I assume there are elite lines for check in. Are there shorter lines for verify check in?
With regards to the segments, LAX-JFK is not necessary as it's a domestic flight. You're only focused on the ones that require document check.
#183
FlyerTalk Evangelist
Join Date: Jun 2001
Location: Redondo Beach, Ca
Posts: 30,739
You can definitely show up with all your documents, but I find verify to be make it a lot faster to get it done in advance. It's also useful as a checklist to ensure everything is good.
With regards to the segments, LAX-JFK is not necessary as it's a domestic flight. You're only focused on the ones that require document check.
With regards to the segments, LAX-JFK is not necessary as it's a domestic flight. You're only focused on the ones that require document check.
I assumed that they were going to check all of my docs at lax and check me in all the way to LHR.
#184
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,245
#186
Join Date: Nov 2018
Posts: 1,285
I don’t think Verifly has Netherlands. But you can add Ams-LHR leg to Verifly. Will save you some time at the airport. I did fly DFW-LHR-AMS and did DFW-LHR in Verifly and LHR-AMS docs were checked manually
#187
formerly DreAAmliner
Join Date: Feb 2020
Location: DFW
Programs: AA EXP
Posts: 419
Hi all,
BinaxNOW/Navica/VeriFly question...
First time using a BinaxNOW with VeriFly and i am getting an error when i upload the test resut, both in pdf and png form.
the error i get says it cant read all the sections of the results (Test Laboratory).
Has anyone had this issue? or any advice how to get VeriFly to read my Navica result?
EDIT: i more accurately described the laboratory in VeriFly and got it accepted. False alarm
BinaxNOW/Navica/VeriFly question...
First time using a BinaxNOW with VeriFly and i am getting an error when i upload the test resut, both in pdf and png form.
the error i get says it cant read all the sections of the results (Test Laboratory).
Has anyone had this issue? or any advice how to get VeriFly to read my Navica result?
EDIT: i more accurately described the laboratory in VeriFly and got it accepted. False alarm
Last edited by ER-One; Sep 4, 2021 at 6:10 pm
#188
Join Date: Nov 2015
Location: PDX
Programs: AS MVPG 75K, BA Silver, AC, AF/KL, AV, VS | Hilton, Hyatt, Marriott
Posts: 459
While in the Netherlands, I successfully got VeriFLY to give me the green check mark for the next day's flight and even the AA app read "COVID requirements verified with VeriFLY". But then the app asked if I've been to any of several countries/regions, of which "Europe" is listed, and when I selected "Yes" it showed "! Unable to check in; see agent at the airport".
So I wasn't able to get a mobile boarding pass but I will vouch that having the app made checking in a breeze - both in the line check and at the desk @AMS, they asked if I had the app and once they saw the green check mark I was through to security/passport control in five minutes! No printed documents were ever requested from me.
Only downside is that the app is causing an issue with my phone: every time I open and then close it, all my apps disappear from my home screen and my phone becomes inoperative! A restart brings everything back.
So I wasn't able to get a mobile boarding pass but I will vouch that having the app made checking in a breeze - both in the line check and at the desk @AMS, they asked if I had the app and once they saw the green check mark I was through to security/passport control in five minutes! No printed documents were ever requested from me.
Only downside is that the app is causing an issue with my phone: every time I open and then close it, all my apps disappear from my home screen and my phone becomes inoperative! A restart brings everything back.
#189
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,849
What changes did you make to get VeriFly to accept your test results, and how many times did you resubmit?
#190
formerly DreAAmliner
Join Date: Feb 2020
Location: DFW
Programs: AA EXP
Posts: 419
VeriFly wouldn't accept my eMed BinaxNOW / Navica lab results pdf either. Everything appeared to be correct on the form. Kept trying to re-submit until I hit the 4-hour pre-flight deadline. Had to use paper printouts instead, which of course worked just fine.
What changes did you make to get VeriFly to accept your test results, and how many times did you resubmit?
What changes did you make to get VeriFly to accept your test results, and how many times did you resubmit?
Now that is done I can’t go back into VeriFLY to see the exact question wording, but it was something like “ordering physician” or “ordering lab”
the answer was exactly “Trained Proctor (eMed)”
that got me to my green check mark.
#191
Join Date: Jan 2010
Location: RBKC
Programs: AA EXP and Eurostar Carte Blanche
Posts: 3,849
I used exactly the response in the NAVICA test result “test performed by” to satisfy the “performed by” question in VeriFLY. Now that is done I can’t go back into VeriFLY to see the exact question wording, but it was something like “ordering physician” or “ordering lab”… the answer was exactly “Trained Proctor (eMed)”… that got me to my green check mark.
#192
formerly DreAAmliner
Join Date: Feb 2020
Location: DFW
Programs: AA EXP
Posts: 419
test result from NAVICA app. Saved as photo on my phone, and it uploaded it as a .png
#193
Join Date: Sep 2021
Posts: 1
Does anyone know if it’s possible to share the tests in the 6 pack. Like if I buy the 6 pack, but give 4 to my friends, would they be allowed to use them? I just ask, because if one goes to the website, it says “no sharing tests.” But I’m not sure if that means individual tests or the whole 6 pack. Either way, total money grab from Abbott.
#194
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Used Verifly for trip home last weekend (CDG-JFK) and it worked well. Had everything set up in advance and when i received my test result, I manually entered (took a photo of the print-out). Middle of the day in Paris and it took a couple hours for the app to notify me of everything being approved. Went in, signed the the attestation and was ready to go. At the airport, flashed the green check mark and got a stamp on the back of my passport. Probably was easier than having to show all the documents at the airport.
#195
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,060
London Heathrow T3 Data Point - September 2021
If you have traveled through any of the listed places such that you would answer yes to the question about international travel history, you won't be able to check in online, even if you are VeriFLY verified. Furthermore, at least at LHR, ticketing agents will not print a boarding pass until the calendar day of your flight. All of the self-service kiosks are closed as well. Allow for extra time as I was waiting to see a ticketing agent and did not see a any other passenger using VeriFLY.
I imagine this question will go away as the travel bans lift, so perhaps it won't be an issue within a few months.
If you have traveled through any of the listed places such that you would answer yes to the question about international travel history, you won't be able to check in online, even if you are VeriFLY verified. Furthermore, at least at LHR, ticketing agents will not print a boarding pass until the calendar day of your flight. All of the self-service kiosks are closed as well. Allow for extra time as I was waiting to see a ticketing agent and did not see a any other passenger using VeriFLY.
I imagine this question will go away as the travel bans lift, so perhaps it won't be an issue within a few months.