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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old Jan 18, 2021, 1:06 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: JDiver
Welcome to the archived 2021 "NEWBIE LOUNGE"Ask Your Consolidated / Combined AA Questions Here (flame free)
MODERATOR GUIDEPOST:
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FOR THE 2022 THREAD, SEE HERE: link

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NOTE: 2020 NEWBIE LOUNGE posts are here.

2019 NEWBIE LOUNGE older posts are here.

The 2018 AA NEWBIE LOUNGE post thread is here

The 2017 AA NEWBIE LOUNGE post thread is here

The 2016 AA NEWBIE LOUNGE post thread is here

Thanks for reading!







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NEWBIE LOUNGE 2021: Ask AA newbie questions here - flame-free thread

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Old Sep 26, 2021, 12:06 am
  #811  
Hoc
 
Join Date: Apr 2002
Location: San Juan Capistrano, CA
Programs: Bonvoy Titanium, Hilton Diamond, AA 2.5 MM, United Gold, Hyatt Globalist
Posts: 2,460
Originally Posted by SKYEG
GL, report back if you can what happens. There has been exceptions on crazy things due to the current travel climate.
They told me that, because of my Platinum status, I can upgrade with miles and cash, but I can't just pay the full cost of the higher fare and upgrade it. With regard to whether I would get a refund of the taxes in the event of a cancellation, they said, "no, because it's a nonrefundable fare."
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Old Sep 26, 2021, 5:11 am
  #812  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,481
Originally Posted by Dr Jabadski
American’s mileage upgrade chart is a little confusing. Regarding JFK-MIA 772 or 77W flights: If booked in paid discount economy, is an upgrade to first (lie flat) possible using miles and $$? If so, how many miles and $$? Thank you.
Yes, it would be the price you show there, 15k miles + $75.
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Old Sep 26, 2021, 12:18 pm
  #813  
 
Join Date: Jan 2010
Programs: AA BA CO DL UA US
Posts: 814
Originally Posted by rrgg
With the new system it's supposed to be an automatic refund of miles for AA flights ticketed on the US website. If your other cancellations were early in the year then you probably had to call. Also, I think if you changed the ticket in some way, you might have to call to get miles back.
The one that I had to call was actually cancelled later than the automated one. No change was made to the original ticket or booking. Very unusual.
opus2002 is offline  
Old Sep 26, 2021, 4:01 pm
  #814  
 
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
Sunday, October 3rd I have a flight booked from BURBANK-FLL with a stop along the way. I am potentially taking the train down to Miami though, so I am now asking myself, why am I not flying to Miami from LAX instead? I will be a gray area Platinum Pro (Platinum but in theory Platinum Pro but the Alaska flight I'd just taken won't have posted yet and I doubt customer service would be willing to bump my status up a few days) -- is this one of the primary purposes of ExpertFlyer, which I've not subscribed to but now maybe I should? I can subscribe and then search through all of the AA flights that day (I land at Burbank, FROM Fort Lauderdale/Seattle, at 1145 am that day, don't ask, mileage run lol) and figure out which options have the best likelihood of getting upgraded? The 1245 pm is cutting it too close, so I'd probably have to do one of the redeyes at either 1145 pm or 150 am... perfect use of the Lie-Flat. Misery if I don't get the upgrade and have to redeye in coach, I can't sleep upright.

P.S. And yes, I could just pay the first class price, but that defeats to an extent, the idea of a cheap mileage run, and the idea of having status in the first place. Now if I knew for sure they were rolling over Q4 EQD, or if I could book this flight and cancel it later for credit and not have them pro-actively cancel the flight because it'd be obviously physically impossible for me to be on that flight and the one I already have (Southwest has done this to me) - I'd go ahead and book and pay for it.
Carolina2Cali is offline  
Old Sep 26, 2021, 4:20 pm
  #815  
 
Join Date: Feb 2011
Location: NYC suburbs
Programs: UA LT Gold (BIS), AA LT Plat (CC SUBs & BD), Hilton Dia (CC), Hyatt Glob (BIB), et. al.
Posts: 3,290
Originally Posted by Dr Jabadski
Regarding JFK-MIA 772 or 77W flights: If booked in paid discount economy, is an upgrade to first (lie flat) possible using miles and $$? If so, how many miles and $$? Thank you.
Originally Posted by JJeffrey
Yes, it would be the price you show there, 15k miles + $75.
Thank you. (As a Plat) would that from discount economy to full fare economy, to MCE, to business/first? Thanks again.
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Old Sep 26, 2021, 5:23 pm
  #816  
 
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
Originally Posted by Dr Jabadski
Thank you. (As a Plat) would that from discount economy to full fare economy, to MCE, to business/first? Thanks again.
It would be from discount Econ (not basic econ) to C. That means "first" (as marketed) for two-class, but if flight is sold as three-class, it would be to Business. Still, the upgrade would be booking code C. And on a 772 or 77W it will be lay-flat seats. Your status has no bearing for this upgrade if you can clear when you call. (EF could tell you if it is currently open.) If you have to waitlist your request, PLT will be below PPRO/EXP/CK requests.

EDIT: It sppears no 77W is currently being sold as three-class on that route - at least next week.

Last edited by Madison Guy; Sep 26, 2021 at 5:30 pm
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Old Sep 26, 2021, 10:48 pm
  #817  
 
Join Date: Aug 2019
Location: SFO
Programs: UA
Posts: 200
Just got Gold status but didn't see any 500-mile sticker in my account. I got the Gold as part of Hyatt Platinum challenge. Is this part of the deal or am I being shortchanged?
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Old Sep 26, 2021, 11:06 pm
  #818  
S80
 
Join Date: Jul 2021
Location: ORD/LHR
Programs: AA EXP, UA 1K, 1MM, Hilton Diamond
Posts: 1,292
Originally Posted by a5un
Just got Gold status but didn't see any 500-mile sticker in my account. I got the Gold as part of Hyatt Platinum challenge. Is this part of the deal or am I being shortchanged?
Do you happen to have an exact copy of the T&C's? As far as I'm aware, completion of status challenges (as well as obtaining status through EQDs and EQMs) do not award any 500-mile stickers. They can only be earned (4 per 12500 EQMs) or bought ($40 each).
S80 is online now  
Old Sep 26, 2021, 11:56 pm
  #819  
 
Join Date: Aug 2010
Location: LAX oriented World Digital Nomad
Programs: AA Exec Plat, Hyatt Globalist, MLife/Cosmo Identity Gold, Other Vegas too...
Posts: 1,317
Originally Posted by a5un
Just got Gold status but didn't see any 500-mile sticker in my account. I got the Gold as part of Hyatt Platinum challenge. Is this part of the deal or am I being shortchanged?
I don't remember getting anything when I hit gold the standard non-challenge way... if memory serves me right but I am not confident, you must hit gold first, and then earn the 12,500 EQM before end of December or January 31st, to get your first batch. Then it resets but you'll have all of the following year to earn them, too.
wrp96 and a5un like this.
Carolina2Cali is offline  
Old Sep 27, 2021, 7:52 am
  #820  
 
Join Date: Jun 2018
Posts: 22
Every time I attempt to log in to aa.com I get a "We're working on our site" page. Anyone else have this issue? It's been going on for a few weeks now for me.

Disregard. Firefox worked.
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Old Sep 27, 2021, 8:51 am
  #821  
S80
 
Join Date: Jul 2021
Location: ORD/LHR
Programs: AA EXP, UA 1K, 1MM, Hilton Diamond
Posts: 1,292
Originally Posted by wittenscafe
Every time I attempt to log in to aa.com I get a "We're working on our site" page. Anyone else have this issue? It's been going on for a few weeks now for me.

Disregard. Firefox worked.
I've noticed AA's site can get bugged out. Try clearing your cache and cookies for aa.com on your web browser (don't clear everything though, as you'll then have to log in to every site).
S80 is online now  
Old Sep 27, 2021, 5:48 pm
  #822  
 
Join Date: Jan 2006
Location: PHX
Programs: AA, SPG, UR
Posts: 329
On a mileage ticket on QR, if a better routing opens up 24hrs before the first flight, is there a risk changing to that one. In other words how late can you change your itinerary if you the agent can get you a confirmed booking change. Have biz PHX-IAH-DOH, looking for PHX-SFO-DOH which might open. Any ideas? Don't want to risk current booking and nice seat selections
FT-hss is offline  
Old Sep 28, 2021, 8:40 am
  #823  
A FlyerTalk Posting Legend
 
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
I have an award trip booked for March 2022. Mix of AA and BA metal, redeemed with AA miles.

A few days ago, I logged into my AA account and saw that my trip had been completely rerouted to different flights on all segments. This is normal - I expect it when booking trips 10 months in advance - and I'm happy to accept the changes as-is. However, now I cannot do anything with the itinerary at all. I have not received the normal email you get on a flight change, I cannot change seats online, and I get an error message when I attempt to change the trip online.

The itinerary page says "Your flight changed. Please check back soon to see what changed." Except it has now said that for days, so this isn't part of a normal ticket reissue process where you might see something like that for a few minutes as the ticket processes. And I can already see all of the changed flights - I just can't do anything with them.

Does this sound familiar to anyone? I'm not desperate enough to call....yet....but will be in an airport in about a week where I could probably talk to a counter agent if I need to do something to fix a problem.
pinniped is offline  
Old Sep 28, 2021, 11:35 am
  #824  
 
Join Date: Sep 2009
Location: Global
Posts: 5,998
Originally Posted by pinniped
I have an award trip booked for March 2022. Mix of AA and BA metal, redeemed with AA miles.

A few days ago, I logged into my AA account and saw that my trip had been completely rerouted to different flights on all segments. This is normal - I expect it when booking trips 10 months in advance - and I'm happy to accept the changes as-is. However, now I cannot do anything with the itinerary at all. I have not received the normal email you get on a flight change, I cannot change seats online, and I get an error message when I attempt to change the trip online.

The itinerary page says "Your flight changed. Please check back soon to see what changed." Except it has now said that for days, so this isn't part of a normal ticket reissue process where you might see something like that for a few minutes as the ticket processes. And I can already see all of the changed flights - I just can't do anything with them.

Does this sound familiar to anyone? I'm not desperate enough to call....yet....but will be in an airport in about a week where I could probably talk to a counter agent if I need to do something to fix a problem.
Yes, it happens. Unfortunately, calling is the best way to get it sorted out.
Global321 is offline  
Old Sep 28, 2021, 2:00 pm
  #825  
 
Join Date: Mar 2009
Location: PHX/NYC/LA
Programs: AA Plt, Marriott Gold, National EE, Hertz PC, El Mambero De Mucci, PWP Aide to Generalissimo Godot
Posts: 4,893
Originally Posted by JJeffrey
For lounge access purposes AA never distinguishes between paid tickets and award tickets or upgrades. So if you buy economy and upgrade to business using 500-mi stickers on LAX-MIA then you would get Admiral's Club access (and Flagship Lounge, if it's open). This of course assumes you're on one of the 3-class flights.
One of the few upgrades about the program compared to it's so called hey-dey 10-15 years ago. Back then, Upgrades on the TransCons didn't even get you into the Admirals Club. Only Paid and award tix. I am happy with the change.
El_Chiflero is offline  


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