Jcube82

I think your referring to flight credit not trip credit.....that's where I'm confused????? I know you have to start travel by the expiration of flight credit. But, it only says expiration date for trip credit....with no explanation on weather that's use it to book by or you have to start travel by.

flyertalker0013223

A follow up question and related to azsund's post:
I've booked a flight from Ireland to the US in October. I used the US website and input a US billing address (even if my credit card is not American) to pay for the flights because they were 2.5x cheaper than the identical European option.
If I cancel for credit, will I be able to use it on a flight from Ireland to the US? Or will the credit be restricted to US domestic routes?

azsund

It is my understanding, based on my convo with AA customer service, international flights can only be rebooked for international flights if using flight credit. So in my case, a trip from Spain to US has to be rebooked for US to/from Europe route. So you should be ok rebooking if you need to cancel.

flyertalker0013223

Yes, finally managed to get through to AA customer service. The friendly agent said that, even if I paid in USD, the ticket is actually issued in EUR, so if I cancel I'll be able to use the credit for any route ex-EU.
Honestly, AA customer service has been excellent ime. UK or Irish line are quick to put you through to an agent, too.

headinclouds

My situation does not appear to be covered in this thread. I'm trying to find the value of the credit. First thing to note is that I have a flight credit and not a trip credit in my wallet.

There were 2 1-way business class award flights from USA-Chile for the total solar eclipse in December 2020. AA cancelled the flights and the aadvantage miles returned to my account. I received a refund of the USA-Chile taxes/fees, $5.60. No refund of the Chile-USA taxes/fees of about $50. I wonder if the flight credit is for the taxes/fees. If I knew the value of the flight credit, I could determine if that was the case.

The timeline is as follows.
Ticket issued 17-Feb-2020 for trip SCL-MIA-DCA on 19-Dec-2020.
Flight cancelled by AA on 3-Sep-2020
Flight credit expires 30-Sep-2022

Any suggestions as to how to proceed other than calling reservations? I'm not a twitter user so that manner of contact is out.

Smiley90

What happens when you look up the ticket on aa.com? Typing in the eTicket number should pull up the flight credit (if it's not already in your wallet).

UAFLYER22

Anyone have experience getting AA to outright convert their Flight Credits to Trip Credits? I have several Flight Credits I'd like to use up on one flight, but can't with the restrictions. I thought all of these were supposed to be converted already?

headinclouds

That's the issue. The credit is in my wallet with ticket number and PNR, but no dollar amount just --. I clicked on every URL in all phases, nada.

Smiley90

But did you try looking up the PNR/ticket number under "manage my booking" instead of your wallet?

headinclouds

Just now checked. Same info as in my wallet. Flight cancelled and no dollar amount even with details expanded. I'll call in, though not sure what the agents can do that we cannot do online.

Smiley90

Just to make absolutely sure I called in today, this is how it went:

"I have a flight credit and a trip credit that expire end of the year, can I use both in the same booking?"

"No"

"Okay, I only have more flight to take this year, is there a way I can extend one or both of them?"

"No"

"... Okay, so.. hypothetically, if I make a booking today and use my flight or trip credit on it and then cancel that booking, does that then give me a new flight credit that I can use until a year after booking?"

"... Yes"

... Why can't they just extend it when extending it is as simple as booking & canceling? I just need to find a flight that costs maybe a dollar more than my flight/trip credit to not make my interest-free loan to AA too big, but it's just an unnecessary hassle. And why not make flight & trip credit combine able? -shrug-

tylerdurden4543

Has anyone had similar experience with utilizing an AA flight credit via Amex? Is there anyway to get/pay a fee to work with AA directly to utilize a credit on a ticket originally booked with Amex Platinum travel?

econ

Do you know if in the event you have to cancel, is the value of the credit fixed in EUR or USD?

flyertalker0013223

I'd say EUR, because that's the ticket's currency.

msp_flyer

Thanks for the info. I just bought a fully flexible tkt with my 3 credits. Will cancel it tomorrow.