AA SWU Cleared - But Still shows as “Requested”
Oct 12, 2020, 1:37 pm
#1
Original Poster
Join Date: Oct 2020
Programs: AA EXP, Hyatt Globalist
Posts: 5
AA SWU Cleared - But Still shows as “Requested”
This is probably nothing but I booked JFK-LAX-PHX in Y and applied SWU. We’re in the J cabin on JFK-LAX but my upgrade status shows as “requested”. Usually it says cleared. Is this just a technical error or is there any chance it would might double upgrade me to F?
Oct 12, 2020, 2:07 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,244
Most likely a glitch. I get all kinds of strange stuff displayed there from Not Applicable, to Contact AA to Requested that doesn't correspond to my actual upgrade.
Oct 17, 2020, 6:21 pm
#7
Join Date: May 2001
Location: (AA EXP)
Posts: 609
Two possibilities:
1- Are you in F from LAX-PHX? If that segment hasn't cleared, it will still show as requested.
2- Once a SWU clears it needs to be reticketed. Sometimes this happens on its own, sometimes it takes manual intervention. If it doesn't reconcile two days before your flight, I'd call, otherwise you won't be able to check in on line.
Enjoy your flight!
1- Are you in F from LAX-PHX? If that segment hasn't cleared, it will still show as requested.
2- Once a SWU clears it needs to be reticketed. Sometimes this happens on its own, sometimes it takes manual intervention. If it doesn't reconcile two days before your flight, I'd call, otherwise you won't be able to check in on line.
Enjoy your flight!
Last edited by MIAFlyer; Oct 20, 2020 at 1:33 pm Reason: autocorrect gave me "reticle" instead of reconcile.
Oct 18, 2020, 8:09 pm
#8
Join Date: Nov 2018
Posts: 1,285
Two possibilities:
1- Are you in F from LAX-PHX? If that segment hasn't cleared, it will still show as requested.
2- Once a SWU clears it needs to be reticketed. Sometimes this happens on its own, sometimes it takes manual intervention. If it doesn't reticle this two days before your flight, I'd call, otherwise you won't be able to check in on line.
Enjoy your flight!
1- Are you in F from LAX-PHX? If that segment hasn't cleared, it will still show as requested.
2- Once a SWU clears it needs to be reticketed. Sometimes this happens on its own, sometimes it takes manual intervention. If it doesn't reticle this two days before your flight, I'd call, otherwise you won't be able to check in on line.
Enjoy your flight!
Oct 19, 2020, 5:30 am
#9
Join Date: Nov 2017
Location: CLT
Programs: AA EXP, 2 Million Miler
Posts: 821