Go Back  FlyerTalk Forums >
Reload this Page >

Miles&Points

Airlines and Mileage Programs

American Airlines | AAdvantage

AA & B6 (JetBlue) enhance Partnership: codesharing, coordination, status & earning

AA & B6 (JetBlue) enhance Partnership: codesharing, coordination, status & earning

    Hide Wikipost
Old Oct 14, 22, 7:52 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: rrgg
Wiki Link
American Airlines announced a new strategic partnership including codesharing on some routes in July 2020. In January 2021, several other enhancements to this partnership were announced, including:

Important components of the alliance will be introduced starting in the first quarter of 2021 and phased in over the course of the year:

  • Seamless customer experience
    With each element of the alliance, customers flying in and out of New York and Boston will enjoy a more seamless experience across both airlines, including the ability to book a single itinerary on either website, access to the alliances significant global network, convenient connections, access to loyalty benefits and an improved on-the-ground experience resulting in a compelling proposition for both leisure and corporate customers.
  • Network alignment in the Northeast
    The alliance will offer customers the largest network in New York City and Boston, and it will enable new strategic growth opportunities for both airlines, accelerate the replacement of small regional jets with larger aircraft, while greatly expanding the connectivity between each carriers network in the Northeast. American will upgauge aircraft and by the end of 2021 will operate all service out of New York with first class. Starting in the first half of 2021, JetBlue and American schedules in New York and Boston will begin to be aligned to give customers new flight options, with improved schedules, better connections, competitive fares and access to more domestic and international destinations.
  • Expanded service in the Northeast
    As part of the alliance, JetBlue plans to significantly expand its service at New York LaGuardia Airport (LGA), as well as further expand in other NYC airports and in Boston. The alliance will also allow JetBlue to reactivate aircraft that would otherwise sit idle. An expanded operation at LaGuardia further advances JetBlues position as New Yorks Hometown Airline and accelerates the airlines ability to recover.

    As previously announced, American is introducing brand new service on from New York (JFK) to Tel Aviv (TLV) and Athens (ATH). Americans loyal customers in New York will be introduced to their first long-haul international service in more than four years, with even more new routes on the way.
  • Codeshare agreement
    Starting later this quarter, JetBlue will place its B6 code on a variety of American flights in New York and Boston. Likewise, American will place its AA code on select JetBlue flights also in at New Yorks John F. Kennedy International, LaGuardia (LGA) and Newark Liberty International (EWR) airports, as well as Boston Logan International Airport (BOS). Flights touching New York or Boston from either JetBlue, American or connecting combinations of both will be bookable on jetblue.com and aa.com in the coming weeks. The codeshare will introduce JetBlue customers to more than 60 new routes operated by American and will introduce Americans customers to more than 130 new routes operated by JetBlue.
  • Reciprocal loyalty benefits
    Later this year, customers of both JetBlues TrueBlue and Americans AAdvantage programs will be able to enjoy reciprocal benefits, including the ability to earn and/or redeem points or miles on either carrier making both loyalty program even more valuable. The airlines are also exploring opportunities to recognize JetBlue Mosaic customers and Americans AAdvantage elite members across both airlines. More details will be announced to loyalty program members later this year.

Link to January 12, 2021, AA news release

As of Jan 31st, 2022 - Benefits typically do not show up when managing the booking and will show up when checking in online.

To receive elite benefits add your AAdvantage number at time of purchase, or contact JetBlue customer service to add it after purchase.

JetBlue Basic: AA elites still get free seat selection and a free bag on Blue Basic fares. All passengers are allowed to bring on board a personal item that fits under the seat. However you do not get to bring a free full size carry-on with Blue Basic except when you select an Even More Space seat.

Print Wikipost

Old Sep 14, 22, 2:12 pm
  #991  
 
Join Date: May 2005
Programs: AAdvantage GLD; AGR
Posts: 3,084
Do AA PLT flyers get free carry on (overhead locker) or free checked bags when flying on a BlueBasic ticket? If so, does this extend to a companion traveler on the same PNR?
salut0 is offline  
Old Sep 14, 22, 2:44 pm
  #992  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 25,415
Originally Posted by AA EXP DFW-LON View Post
Do AA Elites (EXP) get free drinks when flying B6 just as Mosaics do? If so, does that extend to food or just drinks?

I've searched this thread but interestingly this is the only reference to an AA Elite having free drinks on B6.
It's not a published benefit.
guv1976 is offline  
Old Sep 14, 22, 2:46 pm
  #993  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 25,415
Originally Posted by salut0 View Post
Do AA PLT flyers get free carry on (overhead locker) or free checked bags when flying on a BlueBasic ticket? If so, does this extend to a companion traveler on the same PNR?
Free checked bags for the elite member and travel companions on the same PNR. No full-size (overhead bin) carry-ons allowed, unless you get upgraded to MCE seats.
salut0 likes this.

Last edited by guv1976; Sep 14, 22 at 5:42 pm
guv1976 is offline  
Old Sep 14, 22, 3:18 pm
  #994  
 
Join Date: Jan 2015
Programs: Alaska Gold 75K, AA EXP, United 1K
Posts: 403
Originally Posted by sxpsxpsxp View Post
To summarize, I believe the only difference in earning is that if you book via B6 you get MM credit based on your fare, but if you book via AA you get it based on distance. Otherwise your award miles, LPs and benefits are all the same. In theory you're supposed to be able to do same-day changes on B6 even if booked via AA, but in practice you may find that more challenging as B6 can be really confused about who owns the ticket and being able to touch it.
Thanks. As some data points in the wild on same day change - for a fare booked on AA ticket stock operated by B6, same day flight changes werent possible in the b6 or AA app. When I called the mosaic line they said I had to call AA to do same day flight change. Then I got a second call from a non-mosaic agent who seemed to think they could do it and tried to transfer me to the codeshare desk but unfortunately the call disconnected before I got through while waiting on hold. Then I called AA EXP desk who wasnt sure and they called their help desk then eventually said they could make a change (but I didnt try). At the airport they were able to do Same Day Change although it seemed to take a lot of typing.
lightbulbs is offline  
Old Sep 14, 22, 4:22 pm
  #995  
 
Join Date: May 2006
Location: TX
Programs: AA PLT/ 1MM+, Marriott Gold
Posts: 245
Originally Posted by salut0 View Post
Do AA PLT flyers get free carry on (overhead locker) or free checked bags when flying on a BlueBasic ticket? If so, does this extend to a companion traveler on the same PNR?
sitting on a B6 A320 right now waiting a gate at BOS. AAPlat on Basic Blue. No overhead offered unless you pay for or snag (at 24hours) an even more space seat (which we did). Boarded with priority (pre group A) so has plenty of space to stow

do get free checked bags tho for any seat I believe
salut0 likes this.
geepmaley is offline  
Old Sep 14, 22, 5:41 pm
  #996  
 
Join Date: Dec 2004
Posts: 7,518
Originally Posted by salut0 View Post
Do AA PLT flyers get free carry on (overhead locker) or free checked bags when flying on a BlueBasic ticket? If so, does this extend to a companion traveler on the same PNR?
This is in the wikipost at the top, "JetBlue Basic: AA elites still get free seat selection and a free bag on Blue Basic fares. All passengers are allowed to bring on board a personal item that fits under the seat. However you do not get to bring a free full size carry-on with Blue Basic except when you select an Even More Space seat."
GundamWing01 likes this.
rrgg is online now  
Old Sep 15, 22, 12:01 am
  #997  
 
Join Date: Jul 2011
Posts: 1,764
Basic blue fare, 1st time flying b6, plat pro. Got EMS seat at 24 hrs, nothing printed on my boarding pass about Carry on prohibited and I walked in with my carry on with no problem.
LovePrunes is online now  
Old Sep 15, 22, 10:22 am
  #998  
 
Join Date: Sep 2017
Location: SFO/LAX/SAN/LAS/DFW/JFK/LGA/EWR/MIA
Posts: 1,024
Originally Posted by themicah View Post
I did a roundtrip with family members on Blue Basic fares over the last couple weeks and wanted to report back.

Pax

Our party included one AA Plat and two AA/B6 plebes.

Booking

We booked the tickets using Chase UR points at travel.chase.com. Pricing was the same as jetblue.com but we could use UR points. My recollection is that Chase's interface didn't allow adding the AA#, so I left the FF# field blank. I had no problem adding the AA# to the reservation when I pulled it up at jetblue.com.

Note that if you have both a B6# and an AA#, you should avoid putting in your B6# as I don't think you can change it to AA online once it's in the reservation (I assume they can do it over the phone). This may also make reservation management a little annoying for AA elites booking for themselves, since the reservation won't show up in "My Trips" if your B6# isn't in there. "

There was no indication at jetblue.com prior to the 24 hour mark that one of the passengers in our record was elite. By all appearances it looked like a regular Blue Basic booking, except that one of our passengers had an AA# instead of a B6#.

Seat Selection

Prior to the 24 hour mark, we could pick seats ("Core" or EMS), but would have to pay for them. I checked multiple times in the hours leading up to the 24 hour mark and (like with OLCI) the switch doesn't seem to flip until exactly 24 hours prior to flight time.

At the 24 hour mark for both flights, I was able to pick any available seat (EMS or Core) for $0 by checking in, or without checking in by going to Manage Trips:Assign Seats. Only about half of the EMS seats were taken on each flight at 24 hours, although all but one of the aisle seats were gone. These were mid-week flights to a leisure destination. Outbound we were able to get 2D and 4EF and had no problem trading 2D for 4D when we boarded. On the return we were able to get 5ABC. Both on the A320.

Luggage

When we checked in we were able to add checked bags at no extra cost. The system allowed us two bags per person (we checked four bags for three people).

If you score an EMS seat, you can bring a personal item and a carryon. If you don't score an EMS seat, you're technically allowed only the personal item, even if you have status. But practically it's not clear to me that they enforce this. I think they do it by boarding group and AA elites (or anyone traveling with them) get to board relatively early in the process (our boarding group said "AA ELITE" rather than one of the A-F letters that most people had). We waited to board last for both of our flights (we'd checked our bags and had no desire to sit on the plane longer than necessary), and didn't see anybody turned away with a carryon. Folks who fly B6 more frequently may have more insight into this.

IRROPS

Our return flight had a bad WX delay. After 4+ hours we were pretty sure it would cancel, so we rebooked on a flight the next day. I didn't get the feeling that we were treated worse for having Blue Basic fares, or treated better for having AA elite status. They seemed to treat everyone the same. They weren't able to get us EMS seats on the rebooked flights, but did manage to get us Core seats together. Our boarding group on the next day's flight was GROUP B instead of AA ELITE. I'm not sure why, although it's possible that our FF#s got dropped from the reservation in the rebooking process (miles still haven't posted for that return flight) and we got Group B because they rebooked us on a full fare? Or maybe AA ELITE only shows up if you have EMS seats?

Conclusion

Booking Blue Basic as an AA elite is a really great deal! While it's annoying to not know whether you're technically allowed a carryon or not, having the ability to check bags for free makes that less of a concern, and the free EMS seats are a fantastic benefit. B6 is also a pleasure to fly with generous legroom even in the Core seats (I'm 6'1" and have flown UA, AA, DL and WN this year, and B6's Core seats are noticeably more comfortable than any of the others), free snacks, free high-speed wifi, and empty precheck security lines.
Originally Posted by fastflyer View Post
More learned AA/ B6 data points:

TL;DR highlights:
o Codeshare flights, when AA is not both the ticketing (and also the operating carrier), are not available for advanced upgrades of any stripe (e500s, BXP1s, even SWUs), only Day of Departure and At Airport.
o Get all boarding cards printed or screenshotted through a working link from the ticketing carrier. Keep these handy.
o Know your entitlements (fees, seating, etc.) and be ready to gently remind the codeshare carrier that your status "conveys"
o Use the local lingo. AA elites are instead "Mosaic with JetBlue's codeshare partner" -- that seemed to work
o If you want an "e500" upgrade, give yourself a long layover so you can get on the AA list before final processing

I bought two, one-way tickets from MVY to MIA for the Labor Day return to Florida. This was the final set of flights in a long series during our summer travels. These were purchased online, and it is important for some of the travel story to understand that the issuing carrier was JetBlue. The operating carriers were JetBlue (MVY-JFK) and AA (JFK-MIA).

Almost immediately, I noted a fairly complete itinerary on my AA phone app, but nothing on my JetBlue app. I was able to choose exit row seats on the AA flights, free of charge as it recognized my status. I had used our AAdvantage numbers for frequent flyer credit, which I assumed was the reason why the seatmap showed on AA and not on B6. Right up until the flights, no seats appeared on the JetBlue app, and it took several tries to get JetBlue to check-in online through their e-mailed link. It did work in the end, after at least three attempts, choosing different variables each time.

At T-100 hours, I checked the AA app to see if upgrades had cleared for JFK-MIA, but I got instead a feeling that I wasn't on the upgrade list. Phoned the EXP desk, and after speaking with several agents, I learned that codeshare flights, when AA is not both the ticketing (and of course also the operating carrier), are not available for advanced upgrades. Only day-of-departure R class at the airport. Not even C class BXP1s are allowed. This was problem #1

At this point, I used the AA EXP "pass through" phone connection to JetBlue to confirm we had seat assignments (because still nada on the JetBlue app). The agent confirmed we had decent coach seats, although not "Even More Space" seats (the agent was unaware we were entitled to those, but apparently they are available online at T-24). We were ticketed in Blue class on B6 and G class on AA. I never could check-in online via the AA app -- and even after I got the JetBlue link to work, the AA app still didn't show us as checked in. That could be problematic in certain cases.

The JetBlue e-mailed check-in link, as mentioned above, did finally work. It took several tries. I was also able to choose Even More Space seats at T-24 during check-in (we are AA elites, which showed on the B6 boarding cards as AAELTE. This notation is important to see. If it doesn't show, phone JetBlue for remediation. The JetBlue check-in process also provided PDF boarding cards for our AA flights, with our pre-selected AA exit row seats. Make sure you print or screenshot all boarding cards at this point in time. More about this later.

Next was the actual Day of Departure visit to the tiny Martha's Vineyard (MVY) airport. The AA counter is seasonal there, so we were dealing only with B6 at this point. The flight had a one-hour delay, which did not endanger our 3-hour connection in JFK (or at least not yet). The B6 ticket agent checked us in, but could not print our AA boarding cards (fortunately I had them screenshotted). She also asked for payment of $105 for our three checked bags. After looking at the B6 boarding cards she had just printed, and noting the AAELTE remark, I reminded that checked baggage fees for two bags per elite pax were waived. We went around on this for a while, until she made a phone call and "agreed" to waive the checked baggage fees. Bags were checked through to Miami, and the baggage status showed on the AA app immediately (but still not the AA boarding cards lol).

The B6 gate agent did preboard "AA elites" with their own elites (Mosaics), before general boarding began. Onboard, the flight attendant did not know our status, but when she asked for payment for a beer, I mentioned that I was AA EXP, which was met with a frown. I then said, I am Mosaic on AA -- that got a smile and a free drink. When I asked her if there was an airside link to Terminal 8 (which I had some vague memory about from something I read, probably here), the F/A said No, you must exit the terminal and take the JFK SkyTrain. When we landed we had a long taxi, and I asked the arrival gate agent the same question. She corrected this information -- there is an airside bus to AA terminal 8 near JetBlue (JFK terminal 5) gate 26 -- a huge timesaver.

By this time, we were down to one hour, and the airside bus saved our bacon. But the bus entry dragons twice demanded to see the AA boarding cards before we would be admitted to the bus -- this was important, because nowhere along the way had we any access to an AA kiosk or agent to print them. Thankfully I had screenshotted those initial boarding docs upon JetBlue link check-in. The bus was quick, and at this point (we had still not seen an AAgent to get on the day-of-departure upgrade list), we made a quick walk to the Admirals Club. The AAngel there immediately put us on the list at T-45, where we were #1 and #2, and we got the two open J seats in the nick of time, as T-40 is now the final processing of the upgrade waitlist. One other note, no one could print a ticket receipt, including the JetBlue airport ticket agent nor the Admirals Club AAngel, and I didn't tarry as we had a flight to catch and I wanted the GAs to know we were present at the gate and at the top of the upgrade list.

The AA flight was uneventful -- the AA app did show our bags transferred correctly, and they arrived in Miami in fine shape. The service in domestic F remains a cold meal, but I was glad to have attentive F/As who served the cabin throughout the 3 hour flight home.
nice write up. appreciate the time you guys took to share DPs.

its clear from other DPs on FT and my own experience, the expectation vs reality gaps derived from this joke of a northeast alliance w/ alleged reciprocal enhanced loyalty status/benefits/perks is the cause of great frustration, headache, and general sense of being pissed off. not good for mental health pre/post travel. SO MUCH admin time wasted from this broken relationship. prior to the partnership, i was perfectly fine booking B6 and AA separately without any expectation of cross benefits. no different than flying AA and WN as needed due to better logistics. i will go back to this until these guys can get their act together.

some general opinions:
1) nobody knows this partnership exists.
2) B6 app and website are total jank. dysfunctional. a joke.
3) too many issues derived from single PNR w/ both B6/AA operating.
4) too much admin followup and wasted time related to loyalty IDs, points, credits, seat selection, upgrades, boarding passes etc etc. messy broken process.
5) B6/AA agents keep telling us to call the other.
6) even after informing B6 agents of certain benefits w/ AA status, their attitudes are generally "ok... and?"

im just going to fly B6 mosaic as a totally separate carrier from now w/ no partnerships. just like WN.
ExpatExp and SFflyer20 like this.
GundamWing01 is offline  
Old Sep 17, 22, 11:30 pm
  #999  
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hilton ♢, IHG ♢, Hyatt Globalist, Hertz Pres Circ
Posts: 4,927
So if a Jetblue flight isn't listed for sale on AA.com, then I can assume it's not a codeshare flight, correct? But if I book directly with JetBlue and add my AA# during time of booking, I still receive all the status benefits shown here: https://www.aa.com/i18n/travel-info/...es/jetblue.jsp correct?

is there any reason not to book Jetblue basic (other than losing the full size carry on)? I don't need that as I'm checking a bag.
TravelinSperry is online now  
Old Sep 18, 22, 6:13 am
  #1000  
VFR
 
Join Date: Aug 2016
Location: DEN
Programs: AA PP, DL FO, NH *G
Posts: 1,561
Originally Posted by TravelinSperry View Post
So if a Jetblue flight isn't listed for sale on AA.com, then I can assume it's not a codeshare flight, correct? But if I book directly with JetBlue and add my AA# during time of booking, I still receive all the status benefits shown here: https://www.aa.com/i18n/travel-info/...es/jetblue.jsp correct?

is there any reason not to book Jetblue basic (other than losing the full size carry on)? I don't need that as I'm checking a bag.
The vast majority of AA*/B6 codeshares should show on aa.com. You can't rule out a weird deal where a fare is not filed though.

With Blue Basic and AA status, you can't bring a carry-on, you have to pay a change fee if you change your flight, and you'll have to pay to select your seat before T-24. However, at T-24, you can select an EMS seat, which anecdotally tend to be available.
VFR is offline  
Old Sep 18, 22, 12:15 pm
  #1001  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 25,415
Originally Posted by VFR View Post
With Blue Basic and AA status, you can't bring a carry-on, you have to pay a change fee if you change your flight, and you'll have to pay to select your seat before T-24. However, at T-24, you can select an EMS seat, which anecdotally tend to be available.
You can bring a full-size (overhead bin) carry-on if and only if you snag an EMS seat.
VFR likes this.
guv1976 is offline  
Old Sep 18, 22, 12:23 pm
  #1002  
 
Join Date: Dec 2019
Programs: AA Platinum Pro
Posts: 75
Any tips for getting an EMS seat at the 24-hour mark? AA trip record doesn't have a clickable seating chart, while JetBlue site fails with the message "To change or cancel flights booked with a travel agency, or directly from one of our partner airlines, like American Airlines, please contact them directly." Do I need to call/use the chat?
SFflyer20 is online now  
Old Sep 18, 22, 12:25 pm
  #1003  
FlyerTalk Evangelist
 
Join Date: Aug 2003
Location: MSY (finally); previously NYC, BOS, AUH
Programs: AA EXP, 6MM; BA GLD
Posts: 16,686
Originally Posted by SFflyer20 View Post
Any tips for getting an EMS seat at the 24-hour mark? AA trip record doesn't have a clickable seating chart, while JetBlue site fails with the message "To change or cancel flights booked with a travel agency, or directly from one of our partner airlines, like American Airlines, please contact them directly." Do I need to call/use the chat?
I've had no trouble choosing an EMS seat on the jetblue website after purchasing a ticket on aa.com.
Blumie is offline  
Old Sep 18, 22, 9:43 pm
  #1004  
 
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 9,178
Do B6 domestic flights count for the AA 30-segment requirement? Does it matter if they are AA coded?
nk15 is offline  
Old Sep 19, 22, 8:54 am
  #1005  
 
Join Date: Jul 2011
Posts: 1,764
Originally Posted by nk15 View Post
Do B6 domestic flights count for the AA 30-segment requirement? Does it matter if they are AA coded?
b6 flight i purchased on b6 website without aa codeshare DID count for my segments. i used my aa number.. took about 6 days to post. i got the proper miles, LPs, and million miler miles for it.
nk15 likes this.
LovePrunes is online now  

Thread Tools
Search this Thread