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AA & B6 (JetBlue) enhance Partnership: codesharing, coordination, status & earning

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Old Jan 14, 2021, 11:41 am
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Last edit by: rrgg
American Airlines announced a new “strategic partnership” including codesharing on some routes in July 2020. In January 2021, several other enhancements to this partnership were announced, including:

”Important components of the alliance will be introduced starting in the first quarter of 2021 and phased in over the course of the year:

  • Seamless customer experience
    With each element of the alliance, customers flying in and out of New York and Boston will enjoy a more seamless experience across both airlines, including the ability to book a single itinerary on either website, access to the alliance’s significant global network, convenient connections, access to loyalty benefits and an improved on-the-ground experience — resulting in a compelling proposition for both leisure and corporate customers.
  • Network alignment in the Northeast
    The alliance will offer customers the largest network in New York City and Boston, and it will enable new strategic growth opportunities for both airlines, accelerate the replacement of small regional jets with larger aircraft, while greatly expanding the connectivity between each carrier’s network in the Northeast. American will upgauge aircraft and by the end of 2021 will operate all service out of New York with first class. Starting in the first half of 2021, JetBlue and American schedules in New York and Boston will begin to be aligned to give customers new flight options, with improved schedules, better connections, competitive fares and access to more domestic and international destinations.
  • Expanded service in the Northeast
    As part of the alliance, JetBlue plans to significantly expand its service at New York LaGuardia Airport (LGA), as well as further expand in other NYC airports and in Boston. The alliance will also allow JetBlue to reactivate aircraft that would otherwise sit idle. An expanded operation at LaGuardia further advances JetBlue’s position as New York’s Hometown Airline® and accelerates the airline’s ability to recover.

    As previously announced, American is introducing brand new service on from New York (JFK) to Tel Aviv (TLV) and Athens (ATH). American’s loyal customers in New York will be introduced to their first long-haul international service in more than four years, with even more new routes on the way.
  • Codeshare agreement
    Starting later this quarter, JetBlue will place its B6 code on a variety of American flights in New York and Boston. Likewise, American will place its AA code on select JetBlue flights also in at New York’s John F. Kennedy International, LaGuardia (LGA) and Newark Liberty International (EWR) airports, as well as Boston Logan International Airport (BOS). Flights touching New York or Boston from either JetBlue, American or connecting combinations of both will be bookable on jetblue.com and aa.com in the coming weeks. The codeshare will introduce JetBlue customers to more than 60 new routes operated by American and will introduce American’s customers to more than 130 new routes operated by JetBlue.
  • Reciprocal loyalty benefits
    Later this year, customers of both JetBlue’s TrueBlue and American’s AAdvantage® programs will be able to enjoy reciprocal benefits, including the ability to earn and/or redeem points or miles on either carrier making both loyalty program even more valuable. The airlines are also exploring opportunities to recognize JetBlue Mosaic customers and American’s AAdvantage elite members across both airlines. More details will be announced to loyalty program members later this year.“

Link to January 12, 2021, AA news release

As of Jan 31st, 2022 - Benefits typically do not show up when managing the booking and will show up when checking in online.

To receive elite benefits add your AAdvantage number at time of purchase, or contact JetBlue customer service to add it after purchase.

JetBlue Basic: AA elites still get free seat selection and a free bag on Blue Basic fares. All passengers are allowed to bring on board a personal item that fits under the seat. However you do not get to bring a free full size carry-on with Blue Basic except when you select an Even More Space seat.

AA Loyalty Points can take a week to post.

AA Link to Benefits page

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AA & B6 (JetBlue) enhance Partnership: codesharing, coordination, status & earning

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Old May 23, 2022, 2:46 pm
  #856  
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I'm looking at an AA metal flight which is available for $239 booked through JetBlue (codeshare) and is $299 through AA.

Are there any disadvantages booking the codeshare? I'm EXP but have no status on JetBlue... do I still get all my status benefits (upgrades, MCE, baggage, free SDC)?

EDIT: I booked it. The trip auto-populated in the AA app and I was able to select MCE for free but there isn't even an upgrade section. I'm going to give it a while to sort itself out and then off it doesn't auto-request it, call the EXP desk?

Last edited by VegasGambler; May 23, 2022 at 3:10 pm
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Old May 23, 2022, 3:48 pm
  #857  
 
Join Date: Jan 2022
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I'm having a little trouble claiming miles for a flight.

Booked a cash roundtrip JetBlue flight and added my AAdvantage number. First leg credited within a couple of days to my AA account. However, after one week, the return flight has not. Is there a good way to go about following up/claiming these missing miles?
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Old May 23, 2022, 8:38 pm
  #858  
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Originally Posted by VegasGambler
I'm looking at an AA metal flight which is available for $239 booked through JetBlue (codeshare) and is $299 through AA.

Are there any disadvantages booking the codeshare? I'm EXP but have no status on JetBlue... do I still get all my status benefits (upgrades, MCE, baggage, free SDC)?

EDIT: I booked it. The trip auto-populated in the AA app and I was able to select MCE for free but there isn't even an upgrade section. I'm going to give it a while to sort itself out and then off it doesn't auto-request it, call the EXP desk?
I just got off the phone with AA. I'm not eligible for upgrades but I do get the free checked bags and am eligible for same-day changes and standby.

It's probably worth losing the chance of the upgrade to save $60, especially since there's a decent chance that I change to a later flight (this is 6:30 am on a Saturday, JFK-PHX).
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Old May 23, 2022, 11:14 pm
  #859  
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Originally Posted by VegasGambler
I just got off the phone with AA. I'm not eligible for upgrades but I do get the free checked bags and am eligible for same-day changes and standby.

It's probably worth losing the chance of the upgrade to save $60, especially since there's a decent chance that I change to a later flight (this is 6:30 am on a Saturday, JFK-PHX).
According to a prior post on the subject:

Originally Posted by FlyingEgghead
Upgrades are not official or automatic for codeshares on AA metal, but can sometimes be requested at the airport on the day of travel.
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Old May 23, 2022, 11:30 pm
  #860  
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Thanks, I had planned to ask a GA anyway but I'm glad to know that there's some precedent for it.
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Old May 24, 2022, 1:59 pm
  #861  
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The same fare popped up on AA today. 1 seat left. I put it on hold. Now trying to cancel on JetBlue. Not as easy as it sounds. Manage reservation through the website is broken, the link that they send me to chat with them doesn't work. So I'm on hold, with no option for a callback. This is the most incompetent airline I've ever dealt with. Never again.
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Old May 25, 2022, 10:01 am
  #862  
 
Join Date: Jan 2022
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Originally Posted by VegasGambler
The same fare popped up on AA today. 1 seat left. I put it on hold. Now trying to cancel on JetBlue. Not as easy as it sounds. Manage reservation through the website is broken, the link that they send me to chat with them doesn't work. So I'm on hold, with no option for a callback. This is the most incompetent airline I've ever dealt with. Never again.

I don't quite remember how I did it, but there is a way to talk to an agent over text. I did that for purchasing bags before checkin since the website also wasn't working. However, their website is easily the worst I've ever used (you're welcome LifeMiles) and definitely discourages me from using them for anything for a while.
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Old May 25, 2022, 1:55 pm
  #863  
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Originally Posted by mvc22
I don't quite remember how I did it, but there is a way to talk to an agent over text. I did that for purchasing bags before checkin since the website also wasn't working. However, their website is easily the worst I've ever used (you're welcome LifeMiles) and definitely discourages me from using them for anything for a while.
There was a 45 minute wait for an agent over web chat, which is what I ended up doing. Text isn't really text (ie, not SMS). it uses some proprietary software (business messenger or something??) that apparently isn't set up on my phone; the link went to a Google web page that gave me an error).

The agent was great when I finally got through. She told me that it's a known issue; interline customers can't pull up their reservations on the website and the IT team "is working on it".

Overall, I wasted an hour of my time on something that should have taken 30 seconds on the website.
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Old May 27, 2022, 3:28 pm
  #864  
 
Join Date: Mar 2012
Programs: AA Platinum Pro; Hilton Diamond, Bonvoy Gold, National Executive Elite
Posts: 15
So I think I know the answer to this from researching, but just curious what others may be experiencing with GAs. Booked on AA (ticket and metal) BOS - JFK. If I’m able to get to the airport earlier there is a BOS - LGA on JetBlue metal, but is actively sold by AA as part of their Northeast partnership. I found an article and post that says you can’t do a same-day confirmed seat between the two airlines, but curious if anyone has had success standing by in the airport? Thanks.
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Old May 27, 2022, 4:59 pm
  #865  
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Originally Posted by SDQBound
None of them. Starts with a letter and has 7 characters.
In the end was able to add Advantage Number after booking, through Manage my Reservation.
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Old May 29, 2022, 7:45 am
  #866  
 
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Any recent experience in how long miles take to post. I flew dca to bos on 5/21 and bos to chs on 5/24. Neither has posted.
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Old May 29, 2022, 10:11 am
  #867  
dw
 
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Originally Posted by ellinj
Any recent experience in how long miles take to post. I flew dca to bos on 5/21 and bos to chs on 5/24. Neither has posted.
They used to pretty reliably post within a week (I assume in batches) but I too am waiting on miles from a flight on 5/21. Saw another post here recently so it looks like there may be a systemwide delay on B6’s part.
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Old May 29, 2022, 12:59 pm
  #868  
 
Join Date: Mar 2012
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Originally Posted by dw
They used to pretty reliably post within a week (I assume in batches) but I too am waiting on miles from a flight on 5/21. Saw another post here recently so it looks like there may be a systemwide delay on B6’s part.
I had one a month or so ago that had not posted after a couple weeks, so I submitted the missing miles request and they posted the next day. Granted this was after several rebookings due to weather, so maybe my miles got “lost”
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Old May 29, 2022, 3:50 pm
  #869  
 
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Originally Posted by jerosenberg
I had one a month or so ago that had not posted after a couple weeks, so I submitted the missing miles request and they posted the next day. Granted this was after several rebookings due to weather, so maybe my miles got “lost”
what information did you have to provide. Not sure I still have my BP.
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Old May 29, 2022, 4:07 pm
  #870  
dw
 
Join Date: Jun 1999
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Originally Posted by ellinj
what information did you have to provide. Not sure I still have my BP.
To request partner flight credit you usually just need the ticket number (+ flight details of course) so if you still have the email confirmation, it will be on there.
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