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Admirals Club / Lounges As Of Reopening 22 Jun 2020; Openings, etc.

Admirals Club / Lounges As Of Reopening 22 Jun 2020; Openings, etc.

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Old Mar 2, 21, 2:37 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)

Link to AA lounge changes and updates page

As of March 1, 2021:

An update on our lounges

Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.

We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.

You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.

Reopened clubs

  • Austin (AUS) – Gate 22
  • Boston (BOS) – Terminal B
  • Charlotte (CLT) – Concourses B and C
  • Chicago O'Hare (ORD) – Concourse H/K
  • Dallas / Fort Worth (DFW) – Terminals A, B, C and D
  • Denver (DEN) – Concourse A
  • Houston Intercontinental (IAH) – Terminal A
  • Los Angeles (LAX) – Terminal 4
  • Miami (MIA) – Gate D30
  • Nashville (BNA) – Concourse C
  • New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)**
  • New York LaGuardia (LGA) – Concourse D**
  • Orange County (SNA) – Gate 8
  • Orlando (MCO) – Gate 55
  • Philadelphia (PHL) – Terminals B/C
  • Phoenix (PHX) – Gate A7
  • Raleigh / Durham (RDU) – Terminal 2
  • San Francisco (SFO) – Terminal 1
  • Tampa (TPA) – Gate 85
  • Washington Reagan (DCA) – Terminal C

Hours will vary by location, and we may limit the capacity and offerings due to CDC guidelines or local orders or restrictions.

Clubs reopening as service centers

These locations are open as service centers and are available to offer travel assistance:
  • Atlanta (ATL) – North Terminal, Concourse T
  • Pittsburgh (PIT) – Main Lobby
Hours vary by location and services like food and drinks, restrooms and shower facilities are temporarily discontinued.

Seating in these clubs is also not available at this time.

Temporarily closed Admirals Clubs

  • Buenos Aires, Argentina (EZE)
  • Chicago O'Hare (ORD) – Concourse G and L
  • Honolulu (HNL)
  • London Heathrow (LHR)
  • Los Angeles (LAX) – Terminal 5 and Eagle Regional Terminal
  • Mexico City, Mexico (MEX)
  • Miami (MIA) – Gate D15 and E
  • Newark (EWR)
  • Paris, France (CDG)
  • Philadelphia (PHL) – Terminal A and F
  • Phoenix (PHX) – Gate A19 and B5
  • Rio de Janeiro, Brazil (GIG)
  • Sao Paulo, Brazil (GRU)
  • St. Louis (STL) – Concourse C
  • Toronto, Canada (YYZ)
  • Washington Reagan (DCA) – Terminal B
Flagship® Lounge and Flagship® First DiningExpandFlagship® Lounges at these airports are temporarily closed. Flagship® Lounge eligible customers are welcome to use the nearby Admirals Club® in each location when it reopens on June 22.
  • Chicago (ORD)
  • Dallas / Fort Worth (DFW)
  • London Heathrow (LHR) – International First Class Lounge
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York Kennedy (JFK)
Flagship® First Dining at these airports are temporarily closed:
  • DFW
  • LAX
  • MIA
  • JFK
Arrivals Lounge – London (LHR)ExpandThe Arrivals lounge is temporarily closed.


The official notification from AA on 4 Jun 2020 (link):

“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.

The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.

As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.

Food and drink service

As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
  • Complimentary pre-packaged snacks
  • Disposable, single-use glassware
  • Full-service bar
  • Touchless menus with signage and QR codes. Physical menus will be available upon request.
  • Self-serve areas will remain closed for now.
**Only pre-packaged food and bottled water will be available, per local restrictions.

.The following safety actions have been taken.
  • Plexiglass shields at reception and service desks.
  • Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
  • Hand sanitizer stations for customers.
  • Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.”

See post 54 for smartphone beverage menu scanning.


























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Old May 26, 20, 10:02 pm
  #1  
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Arrow Admirals Club / Lounges As Of Reopening 22 Jun 2020; Openings, etc.

I went by the "A" club in DFW today and asked when it was going to open. Very nice agent said they were hoping for end of June, just as reported by others here on FT.
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Old May 29, 20, 6:30 pm
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PHL AC re-opening on 6/22

Last edited by AANYC1981; May 29, 20 at 11:05 pm
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Old May 29, 20, 10:01 pm
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Originally Posted by Uzzar View Post
I went by the "A" club in DFW today and asked when it was going to open. Very nice agent said they were hoping for end of June, just as reported by others here on FT.
Also heard the same thing today at DFW. Ever hopeful!
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Old May 29, 20, 10:11 pm
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PHX AC opening on 6/27

I will check on LGA and LAX on my travels this coming week and report back.
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Old May 29, 20, 10:40 pm
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So it seems like at least at hubs, most will have their Admirals Clubs opening back up...sorely needed IMHO. I have a pretty good sample size now from multiple connections over the last few weeks in MIA, DFW, PHL and PHX and DFW looked as busy as ever in every terminal that I was in (A, C, E) and MIA was just a mess (as per usual).
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Old May 29, 20, 10:50 pm
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Originally Posted by UAPremierGuy View Post
So it seems like at least at hubs, most will have their Admirals Clubs opening back up...sorely needed IMHO. I have a pretty good sample size now from multiple connections over the last few weeks in MIA, DFW, PHL and PHX and DFW looked as busy as ever in every terminal that I was in (A, C, E) and MIA was just a mess (as per usual).
AAngels are saying they/AA have been kind of caught off guard on how quickly things are rebounding.
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Old May 30, 20, 10:37 am
  #7  
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Funny last Thursday I was sitting at a gate at MIA and the AC staff came by on the CK carts. They were having a parade with the carts playing music and turning them into floats. I was hoping they were celebrating an announcement of when the ACs would open back up but alas it was for one of the staff members retiring. Although good for her.
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Old May 30, 20, 12:43 pm
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Originally Posted by MiamiAirport Formerly NY George View Post
Funny last Thursday I was sitting at a gate at MIA and the AC staff came by on the CK carts. They were having a parade with the carts playing music and turning them into floats. I was hoping they were celebrating an announcement of when the ACs would open back up but alas it was for one of the staff members retiring. Although good for her.
Nice gesture for sure.
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Old May 31, 20, 10:56 am
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Looks like we might know when PHL and PHX lounges are opening. Now I'm curious about if LAX, JFK and DFW will be open by July and if the flagship lounges are opening on different days.
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Old May 31, 20, 12:44 pm
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DCA reopening June 22nd it seems. It was still extremely quiet, but the June schedule should hopefully stimulate more activity.
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Old May 31, 20, 3:29 pm
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I wonder if ATL will be open on 6/22, as I'm traveling out of there? Probably unlikely, as I would assume they'll start with hubs first.
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Old May 31, 20, 4:14 pm
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Don't know why AA is waiting another 3 plus weeks. They should have been opened 3 weeks ago.
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Old May 31, 20, 4:58 pm
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Text from premium services at PHX seems to indicate at least one club there will open 6/22

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Old May 31, 20, 5:03 pm
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Originally Posted by enviroian View Post
Don't know why AA is waiting another 3 plus weeks. They should have been opened 3 weeks ago.
I think we just need to politely ask at every opportunity. Let them know they are wanted. I keep seeing June 22 but that isn’t good enough for me. My first flight out after shutdown is June 17 and I have a 3 hour layover in DFW.
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Old May 31, 20, 5:22 pm
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Originally Posted by ksucats View Post
I think we just need to politely ask at every opportunity. Let them know they are wanted. I keep seeing June 22 but that isn’t good enough for me. My first flight out after shutdown is June 17 and I have a 3 hour layover in DFW.
I would expect to be disappointed if I were you.
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