Jun 1, 2020, 4:17 pm
Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)
Link to AA lounge changes and updates page
As of May 7, 2021:
We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Seating in these clubs is also not available at this time.
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
.The following safety actions have been taken.
Link to archived 2020 posts from this thread.
Link to AA lounge changes and updates page
As of May 7, 2021:
An update on our lounges
Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Reopened clubs
- Atlanta (ATL)
- Austin (AUS) – Gate 22
- Boston (BOS) – Terminal B
- Charlotte (CLT) – Concourses B and C
- Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
- Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
- Denver (DEN) – Concourse A
- Houston Intercontinental (IAH) – Terminal A
- Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
- Mexico City / CDMX (MEX)
- Miami (MIA) – Gates D15, D30
- Nashville (BNA) – Concourse C
- New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
- New York LaGuardia (LGA) – Concourse D
- Orange County (SNA) – Gate 8
- Orlando (MCO) – Gate 55
- Paris, France (CDG)
- Philadelphia (PHL) – Terminals B/C
- Phoenix (PHX) – Gate A7 and B5
- Raleigh / Durham (RDU) – Terminal 2
- San Francisco (SFO) – Terminal 1
- São Paulo (GRU)
- St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
- Tampa (TPA) – Gate 85
- Washington Reagan (DCA) – Terminal B & C
- Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Clubs reopening as service centers
These locations are open as service centers and are available to offer travel assistance:- Pittsburgh (PIT) – Main Lobby
Seating in these clubs is also not available at this time.
Temporarily closed Admirals Clubs
- Honolulu (HNL)
- London Heathrow (LHR)
- Miami (MIA) – Gates E
- Newark (EWR)
- Philadelphia (PHL) – Terminal A and F
- Phoenix (PHX) – Gate A19
- Rio de Janeiro, Brazil (GIG)
- Toronto, Canada (YYZ)
- Chicago (ORD)
- Dallas / Fort Worth (DFW)
- London Heathrow (LHR) – International First Class Lounge
- Los Angeles (LAX)
- Miami (MIA)
- New York Kennedy (JFK)
- DFW
- LAX
- MIA
- JFK
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
- Complimentary pre-packaged snacks
- Disposable, single-use glassware
- Full-service bar
- Touchless menus with signage and QR codes. Physical menus will be available upon request.
- Self-serve areas will remain closed for now.
.The following safety actions have been taken.
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
Link to archived 2020 posts from this thread.
Admirals Club / Lounges: Openings, Closures, etc. 2021-2022
Apr 24, 2021, 3:11 pm
#181
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
Apr 24, 2021, 4:46 pm
#182
Suspended
Join Date: May 2019
Location: Chicago
Programs: ,united 1k, AA EXP, HH Diamond,BA gold, Hyatt globalist
Posts: 974
Apr 24, 2021, 7:32 pm
#184
Join Date: Oct 2013
Location: SFO
Programs: UA 1K, AA EXP, Hyatt Glob, Hilton Diamond, Marriott Plat, Total Wine & More Reserve
Posts: 4,502
Pretty sure I’ve also seen oatmeal offered in the mornings in some of the ACs.
Apr 25, 2021, 6:23 am
#185
Join Date: Jul 2001
Programs: AA EP
Posts: 2,203
I remember hearing that the HBL lounge was not going to return — at least with any AA personnel. As you know HNL is technically JAL so I would expect that if it did reopen to AA fliers, it would be under JALs timetable.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.
Apr 25, 2021, 11:01 am
#186
Join Date: Apr 2006
Location: Washington state
Programs: AA LT Gold
Posts: 269
AUs on the Citi card only get access to Admirals Clubs. Only the primary account holder gets reciprocal access. Admirals Club is written above the account number on the back of the Primary card and is absent from the AU cards. AS will confirm you are the primary account holder before granting access to the ALs.
James
Spoiler
James
Apr 25, 2021, 5:16 pm
#188
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
I remember hearing that the HBL lounge was not going to return — at least with any AA personnel. As you know HNL is technically JAL so I would expect that if it did reopen to AA fliers, it would be under JALs timetable.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.
I know the history of the Admirals Club, Qantas Pub, JAL Saukura lounge and various combinations and locations. I know QF took over the old DL lounge in the garden a few years ago. But the location of the Sakura lounge really is the best. Yes it needs a refurb, showers, and restrooms inside the lounge, but the physical location above the central concourse and provide the best access to various gates and offers nice view of the garden and through to the planes on the ramp. HNL gates are on a CUTE system so a plane could end up arriving anywhere in the overseas terminal (yes the airport and airlines try to keep consistent assignments, but those have changed over time. Giving up a lounge in HNL puts AA at a strategic disadvantage relative to UA, HA, and to a much lesser degree than DL.
Apr 26, 2021, 4:25 am
#189
Join Date: Nov 2009
Location: Austin
Programs: AA EXP +2MM- LT PLT! HH Diamond
Posts: 6,087
Would not work for AA domestic flyers as OW lounges are off limits. As an AC they have reciprocal relationships with AS and QF members already, so let's hope they figure this out.
Apr 26, 2021, 9:43 am
#191
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Generally at those times, the Chick-fil-a and Burger King in the main food court had 50-60 people in line.
CLT is really crowded these days similar to pre-COVID days.
Apr 26, 2021, 1:13 pm
#192
Join Date: Sep 2007
Location: Central Mass
Programs: Independent
Posts: 4,829
I have visited both of the CLT clubs multiple times since last fall and mostly the B Lounge near capacity during afternoon peak departure hours ( on some occasions there was a line ), C Lounge is not empty but you could find seats.
Generally at those times, the Chick-fil-a and Burger King in the main food court had 50-60 people in line.
CLT is really crowded these days similar to pre-COVID days.
Generally at those times, the Chick-fil-a and Burger King in the main food court had 50-60 people in line.
CLT is really crowded these days similar to pre-COVID days.
Apr 26, 2021, 10:39 pm
#193
FlyerTalk Evangelist
Join Date: Feb 2005
Posts: 10,949
I was unclear in my thought. I meant oneworld in the "royal we" sense. That is get all the oneworld carriers to contribute to the lounge. Still keep it as an AC and that would allow AL members lounge access.
Apr 29, 2021, 8:33 am
#195
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
I remember hearing that the HBL lounge was not going to return — at least with any AA personnel. As you know HNL is technically JAL so I would expect that if it did reopen to AA fliers, it would be under JALs timetable.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.
from a colleague, the AA AC personnel have either retired, taken a job at the gate(s), and I one so believe moved to the mainland to take a position.