Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > American Airlines | AAdvantage
Reload this Page >

Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Jun 1, 2020, 4:17 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)

Link to AA lounge changes and updates page

As of May 7, 2021:

An update on our lounges

Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.

We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.

You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.

Reopened clubs

  • Atlanta (ATL)
  • Austin (AUS) – Gate 22
  • Boston (BOS) – Terminal B
  • Charlotte (CLT) – Concourses B and C
  • Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
  • Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
  • Denver (DEN) – Concourse A
  • Houston Intercontinental (IAH) – Terminal A
  • Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
  • Mexico City / CDMX (MEX)
  • Miami (MIA) – Gates D15, D30
  • Nashville (BNA) – Concourse C
  • New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
  • New York LaGuardia (LGA) – Concourse D
  • Orange County (SNA) – Gate 8
  • Orlando (MCO) – Gate 55
  • Paris, France (CDG)
  • Philadelphia (PHL) – Terminals B/C
  • Phoenix (PHX) – Gate A7 and B5
  • Raleigh / Durham (RDU) – Terminal 2
  • San Francisco (SFO) – Terminal 1
  • São Paulo (GRU)
  • St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
  • Tampa (TPA) – Gate 85
  • Washington Reagan (DCA) – Terminal B & C
  • Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Hours will vary by location, and we may limit the capacity and offerings due to CDC guidelines or local orders or restrictions.

Clubs reopening as service centers

These locations are open as service centers and are available to offer travel assistance:
  • Pittsburgh (PIT) – Main Lobby
Hours vary by location and services like food and drinks, restrooms and shower facilities are temporarily discontinued.

Seating in these clubs is also not available at this time.

Temporarily closed Admirals Clubs

  • Honolulu (HNL)
  • London Heathrow (LHR)
  • Miami (MIA) – Gates E
  • Newark (EWR)
  • Philadelphia (PHL) – Terminal A and F
  • Phoenix (PHX) – Gate A19
  • Rio de Janeiro, Brazil (GIG)
  • Toronto, Canada (YYZ)
Flagship® Lounge and Flagship® First DiningExpandFlagship® Lounges at these airports are temporarily closed. Flagship® Lounge eligible customers are welcome to use the nearby Admirals Club® in each location when it reopens on June 22.
  • Chicago (ORD)
  • Dallas / Fort Worth (DFW)
  • London Heathrow (LHR) – International First Class Lounge
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York Kennedy (JFK)
Flagship® First Dining at these airports are temporarily closed:
  • DFW
  • LAX
  • MIA
  • JFK
Arrivals Lounge – London (LHR)ExpandThe Arrivals lounge is temporarily closed.


The official notification from AA on 4 Jun 2020 (link):

“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.

The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.

As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.

Food and drink service

As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
  • Complimentary pre-packaged snacks
  • Disposable, single-use glassware
  • Full-service bar
  • Touchless menus with signage and QR codes. Physical menus will be available upon request.
  • Self-serve areas will remain closed for now.

.The following safety actions have been taken.
  • Plexiglass shields at reception and service desks.
  • Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
  • Hand sanitizer stations for customers.
  • Signage and floor decals to remind customers to practice social distancing.
American will continue to adhere to CDC guidelines, use enhanced cleaning measures and provide limited food and beverage offerings to help ensure the well-being of customers and team members.”

Link to archived 2020 posts from this thread.


Print Wikipost

Admirals Club / Lounges: Openings, Closures, etc. 2021-2022

Old Oct 14, 2021, 3:15 pm
  #751  
 
Join Date: Nov 2011
Location: Edinburgh
Programs: BAEC
Posts: 551
An etiquette question if you don't mind. I'm from the UK where it's not customary to tip in lounges. Is the done thing to tip servers or bar staff after each serving or once at the end of the lounge visit?
u01sss3 is offline  
Old Oct 14, 2021, 4:33 pm
  #752  
 
Join Date: Aug 2012
Posts: 6,752
RE: Lounge access

For LAX - HND where the first leg LAX - DFW at 1:30 am, and DFW to HND at 12:00 pm. Assuming the itinerary is in F and EXP, access to FFD (assuming it's open) on the evening before the first leg? Access to QF F?

Thanks.
Visconti is offline  
Old Oct 14, 2021, 5:42 pm
  #753  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,856
Originally Posted by Visconti
RE: Lounge access

For LAX - HND where the first leg LAX - DFW at 1:30 am, and DFW to HND at 12:00 pm. Assuming the itinerary is in F and EXP, access to FFD (assuming it's open) on the evening before the first leg? Access to QF F?

Thanks.
Yes to both, I've never had a problem accessing any lounge in SFO or LAX before a redeye to DFW (an then on to Asia).

Below is the correct thread:

https://www.flyertalk.com/forum/amer...=#post31531158
Visconti likes this.
JJeffrey is offline  
Old Oct 14, 2021, 5:45 pm
  #754  
FlyerTalk Evangelist
 
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,856
Originally Posted by u01sss3
An etiquette question if you don't mind. I'm from the UK where it's not customary to tip in lounges. Is the done thing to tip servers or bar staff after each serving or once at the end of the lounge visit?
Really doesn't matter and is fine either way. If you're ordering a few rounds then there's nothing wrong at all with just tipping them once before you leave.
u01sss3 likes this.
JJeffrey is offline  
Old Oct 14, 2021, 7:18 pm
  #755  
 
Join Date: Dec 1999
Location: NYC/LAX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,973
Originally Posted by JJeffrey
Really doesn't matter and is fine either way. If you're ordering a few rounds then there's nothing wrong at all with just tipping them once before you leave.
Agree. Unlike say, a restaurant where the expectation is very standardized in the US, the bartenders at the clubs understand travelers are from different places, may or may not have cash left, etc. For the most part, they are going to serve you the way they are (hopefully well), regardless of gratutity. Sometimes I tip each drink, sometimes $5 the first drink then nothing after, sometimes $10 or more at the end, depending on length of stay. Across carriers, I find the staff very appreciative when a tip is offered, but pretty nonchalant when it's not. No need to overthink it or fret if you are without a couple of quid...

For some reason, perhaps not logical, I see tippng less appropriate in a carrier-operated premium class lounge (VS Clubhouse, Flagship Lounge, etc vs the AC, Plaza Premium, Amex, etc). Perhaps I ought to reconsider, but for some reason I distinguish these in my head when it comes to gratuities.
u01sss3 likes this.

Last edited by NYC Flyer; Oct 14, 2021 at 7:18 pm Reason: sp
NYC Flyer is offline  
Old Oct 14, 2021, 9:34 pm
  #756  
 
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,687
Originally Posted by u01sss3
An etiquette question if you don't mind. I'm from the UK where it's not customary to tip in lounges. Is the done thing to tip servers or bar staff after each serving or once at the end of the lounge visit?
THere are no servers (those that take orders at your table or chair and come back with food) that I know of at ACs?

As far as the bar, yes tip. I'm not sure about tipping at the end as the bar tender might think I won't tip at all and his attitude, mood or professionalism may get affected.
I would tip after each drink or at the beginning.
u01sss3 likes this.
carlosdca is offline  
Old Oct 14, 2021, 9:47 pm
  #757  
 
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,582
Originally Posted by NYC Flyer
I think you mean access on a business ticket...entry to this lounge on a business ticket actually predates the limited time expanded access announced in April (and will likely survive it).

Nice video. Have never visited and interesting to see what the MEX lounge looks like.
Correct. I am One World Sapphire so that is what got me in on an economy ticket after further reviewing the entry page on AA.
Brandinho1 is offline  
Old Oct 14, 2021, 9:47 pm
  #758  
 
Join Date: Dec 1999
Location: NYC/LAX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,973
Originally Posted by carlosdca
THere are no servers (those that take orders at your table or chair and come back with food) that I know of at ACs?

As far as the bar, yes tip. I'm not sure about tipping at the end as the bar tender might think I won't tip at all and his attitude, mood or professionalism may get affected.
I would tip after each drink or at the beginning.
At some point a roving server may stop by your seat and ask if you'd like a drink. In my experience, the propensity of a single patron to tip does not affect the attitude, mood or professionalism of an AC staffer (qualities are either present or not).
u01sss3 likes this.
NYC Flyer is offline  
Old Oct 23, 2021, 7:35 pm
  #759  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,217
Anyone else randomly receive two free day passes in their account this morning?
uxb is offline  
Old Oct 24, 2021, 9:37 am
  #760  
 
Join Date: Apr 2010
Posts: 1,546
Originally Posted by uxb
Anyone else randomly receive two free day passes in their account this morning?
Yes, with over a year of validity. I looked for an email from AA but didn’t find anything. Hope they stick.
uxb likes this.
_kurt is offline  
Old Oct 25, 2021, 9:57 am
  #761  
 
Join Date: Jan 2017
Location: NYC
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,091
Originally Posted by uxb
Anyone else randomly receive two free day passes in their account this morning?
Originally Posted by _kurt
Yes, with over a year of validity. I looked for an email from AA but didn’t find anything. Hope they stick.
Where, in your wallet?
Fly'nAAgain likes this.
safari ari is offline  
Old Oct 25, 2021, 11:54 am
  #762  
 
Join Date: Apr 2010
Posts: 1,546
Originally Posted by safari ari
Where, in your wallet?
Yes, in Wallet under “Coupons and passes”. I was a long-time paid member until I let it expire earlier this year. Maybe it’s an effort to welcome back former members? I checked the Wallet of a family member who is also Gold but has never been a club member and there was nothing.
uxb likes this.
_kurt is offline  
Old Oct 25, 2021, 11:58 am
  #763  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,217
Originally Posted by safari ari
Where, in your wallet?
Yes. I was never an AC member, but I sit at 9903 EQD and 113000 EQM. I’ll have EXP by mid November in time for my 21st Anniversary as an AAdvantage member.
uxb is offline  
Old Oct 27, 2021, 8:56 pm
  #764  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,9MM), WN
Posts: 5,217
Mystery solved!

Originally Posted by uxb
Anyone else randomly receive two free day passes in their account this morning?
Apparently, if you have a CitiBusiness Platinum Select Mastercard, then cardholders were awarded two AC passes good through 27 October 2022. The notification came today, but the passes started hitting accounts over the weekend.
uxb is offline  
Old Oct 30, 2021, 12:14 pm
  #765  
FlyerTalk Evangelist
 
Join Date: Jul 2003
Location: Florida
Posts: 29,875
Anyone knows the situation at CDG? Since AA closed the Admiral Club at CDG, does that mean no lounge to use when flying AA business?
Happy is offline  

Thread Tools
Search this Thread

Contact Us - Manage Preferences Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.