Jun 1, 2020, 4:17 pm
Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)
Link to AA lounge changes and updates page
As of May 7, 2021:
We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Seating in these clubs is also not available at this time.
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
.The following safety actions have been taken.
Link to archived 2020 posts from this thread.
Link to AA lounge changes and updates page
As of May 7, 2021:
An update on our lounges
Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Reopened clubs
- Atlanta (ATL)
- Austin (AUS) – Gate 22
- Boston (BOS) – Terminal B
- Charlotte (CLT) – Concourses B and C
- Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
- Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
- Denver (DEN) – Concourse A
- Houston Intercontinental (IAH) – Terminal A
- Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
- Mexico City / CDMX (MEX)
- Miami (MIA) – Gates D15, D30
- Nashville (BNA) – Concourse C
- New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
- New York LaGuardia (LGA) – Concourse D
- Orange County (SNA) – Gate 8
- Orlando (MCO) – Gate 55
- Paris, France (CDG)
- Philadelphia (PHL) – Terminals B/C
- Phoenix (PHX) – Gate A7 and B5
- Raleigh / Durham (RDU) – Terminal 2
- San Francisco (SFO) – Terminal 1
- Săo Paulo (GRU)
- St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
- Tampa (TPA) – Gate 85
- Washington Reagan (DCA) – Terminal B & C
- Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Clubs reopening as service centers
These locations are open as service centers and are available to offer travel assistance:- Pittsburgh (PIT) – Main Lobby
Seating in these clubs is also not available at this time.
Temporarily closed Admirals Clubs
- Honolulu (HNL)
- London Heathrow (LHR)
- Miami (MIA) – Gates E
- Newark (EWR)
- Philadelphia (PHL) – Terminal A and F
- Phoenix (PHX) – Gate A19
- Rio de Janeiro, Brazil (GIG)
- Toronto, Canada (YYZ)
- Chicago (ORD)
- Dallas / Fort Worth (DFW)
- London Heathrow (LHR) – International First Class Lounge
- Los Angeles (LAX)
- Miami (MIA)
- New York Kennedy (JFK)
- DFW
- LAX
- MIA
- JFK
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
- Complimentary pre-packaged snacks
- Disposable, single-use glassware
- Full-service bar
- Touchless menus with signage and QR codes. Physical menus will be available upon request.
- Self-serve areas will remain closed for now.
.The following safety actions have been taken.
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
Link to archived 2020 posts from this thread.
Admirals Club / Lounges: Openings, Closures, etc. 2021-2022
Oct 14, 2021, 3:15 pm
#751
Join Date: Nov 2011
Location: Edinburgh
Programs: BAEC
Posts: 547
An etiquette question if you don't mind. I'm from the UK where it's not customary to tip in lounges. Is the done thing to tip servers or bar staff after each serving or once at the end of the lounge visit?
Oct 14, 2021, 4:33 pm
#752
Join Date: Aug 2012
Posts: 6,752
RE: Lounge access
For LAX - HND where the first leg LAX - DFW at 1:30 am, and DFW to HND at 12:00 pm. Assuming the itinerary is in F and EXP, access to FFD (assuming it's open) on the evening before the first leg? Access to QF F?
Thanks.
For LAX - HND where the first leg LAX - DFW at 1:30 am, and DFW to HND at 12:00 pm. Assuming the itinerary is in F and EXP, access to FFD (assuming it's open) on the evening before the first leg? Access to QF F?
Thanks.
Oct 14, 2021, 5:42 pm
#753
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,460
Below is the correct thread:
https://www.flyertalk.com/forum/amer...=#post31531158
Oct 14, 2021, 5:45 pm
#754
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,460
Really doesn't matter and is fine either way. If you're ordering a few rounds then there's nothing wrong at all with just tipping them once before you leave.
Oct 14, 2021, 7:18 pm
#755
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
For some reason, perhaps not logical, I see tippng less appropriate in a carrier-operated premium class lounge (VS Clubhouse, Flagship Lounge, etc vs the AC, Plaza Premium, Amex, etc). Perhaps I ought to reconsider, but for some reason I distinguish these in my head when it comes to gratuities.
Last edited by NYC Flyer; Oct 14, 2021 at 7:18 pm Reason: sp
Oct 14, 2021, 9:34 pm
#756
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,644
As far as the bar, yes tip. I'm not sure about tipping at the end as the bar tender might think I won't tip at all and his attitude, mood or professionalism may get affected.
I would tip after each drink or at the beginning.
Oct 14, 2021, 9:47 pm
#757
Join Date: Feb 2016
Location: EZE
Programs: UA Gold,Delta Gold Bonvoy Titanium Elite, HH Diamond , AA Platinum, EENational, Hyatt Globalist
Posts: 1,548
I think you mean access on a business ticket...entry to this lounge on a business ticket actually predates the limited time expanded access announced in April (and will likely survive it).
Nice video. Have never visited and interesting to see what the MEX lounge looks like.
Nice video. Have never visited and interesting to see what the MEX lounge looks like.
Oct 14, 2021, 9:47 pm
#758
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
THere are no servers (those that take orders at your table or chair and come back with food) that I know of at ACs?
As far as the bar, yes tip. I'm not sure about tipping at the end as the bar tender might think I won't tip at all and his attitude, mood or professionalism may get affected.
I would tip after each drink or at the beginning.
As far as the bar, yes tip. I'm not sure about tipping at the end as the bar tender might think I won't tip at all and his attitude, mood or professionalism may get affected.
I would tip after each drink or at the beginning.
Oct 25, 2021, 9:57 am
#761
Join Date: Jan 2017
Location: Denver
Programs: AS, AA, UA, Hilton, Marriott, Caesars DE
Posts: 2,070
Oct 25, 2021, 11:54 am
#762
Join Date: Apr 2010
Posts: 1,546
Yes, in Wallet under “Coupons and passes”. I was a long-time paid member until I let it expire earlier this year. Maybe it’s an effort to welcome back former members? I checked the Wallet of a family member who is also Gold but has never been a club member and there was nothing.
Oct 25, 2021, 11:58 am
#763
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Oct 27, 2021, 8:56 pm
#764
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Mystery solved!
Apparently, if you have a CitiBusiness Platinum Select Mastercard, then cardholders were awarded two AC passes good through 27 October 2022. The notification came today, but the passes started hitting accounts over the weekend.