Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)
Link to AA lounge changes and updates page
As of May 7, 2021:
We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Seating in these clubs is also not available at this time.
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
.The following safety actions have been taken.
Link to archived 2020 posts from this thread.
Link to AA lounge changes and updates page
As of May 7, 2021:
An update on our lounges
Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Reopened clubs
- Atlanta (ATL)
- Austin (AUS) – Gate 22
- Boston (BOS) – Terminal B
- Charlotte (CLT) – Concourses B and C
- Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
- Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
- Denver (DEN) – Concourse A
- Houston Intercontinental (IAH) – Terminal A
- Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
- Mexico City / CDMX (MEX)
- Miami (MIA) – Gates D15, D30
- Nashville (BNA) – Concourse C
- New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
- New York LaGuardia (LGA) – Concourse D
- Orange County (SNA) – Gate 8
- Orlando (MCO) – Gate 55
- Paris, France (CDG)
- Philadelphia (PHL) – Terminals B/C
- Phoenix (PHX) – Gate A7 and B5
- Raleigh / Durham (RDU) – Terminal 2
- San Francisco (SFO) – Terminal 1
- São Paulo (GRU)
- St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
- Tampa (TPA) – Gate 85
- Washington Reagan (DCA) – Terminal B & C
- Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Clubs reopening as service centers
These locations are open as service centers and are available to offer travel assistance:- Pittsburgh (PIT) – Main Lobby
Seating in these clubs is also not available at this time.
Temporarily closed Admirals Clubs
- Honolulu (HNL)
- London Heathrow (LHR)
- Miami (MIA) – Gates E
- Newark (EWR)
- Philadelphia (PHL) – Terminal A and F
- Phoenix (PHX) – Gate A19
- Rio de Janeiro, Brazil (GIG)
- Toronto, Canada (YYZ)
- Chicago (ORD)
- Dallas / Fort Worth (DFW)
- London Heathrow (LHR) – International First Class Lounge
- Los Angeles (LAX)
- Miami (MIA)
- New York Kennedy (JFK)
- DFW
- LAX
- MIA
- JFK
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
- Complimentary pre-packaged snacks
- Disposable, single-use glassware
- Full-service bar
- Touchless menus with signage and QR codes. Physical menus will be available upon request.
- Self-serve areas will remain closed for now.
.The following safety actions have been taken.
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
Link to archived 2020 posts from this thread.
Admirals Club / Lounges: Openings, Closures, etc. 2021-2022
#61
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Yep. The AAngels at the front desk are/were AA staff. The fact that this lounge isn't open is even more of a bummer since UA has re-opened their club in HNL.
#62
Join Date: Jun 2005
Location: DCA
Programs: AA EXP
Posts: 170
I haven't seen anything, but I wouldn't be shocked if it's not ready to open when the new terminal opens in April. Every time I fly out of DCA, the new terminal looks better and better -- jetbridges are now attached and it looks pretty much complete on the outside. Unrelated (and relatively trivial), there are new overhead signs in the ticketing hall (the ones that have arrows pointing you to the escalators, etc.), and they are now in a much more visually appealing font than the DCA standard font. This feels like a new change in the last week or so.
I do think AA will keep all three lounges for now, but when a refresh is due in B/C they will close that. The Alaska (and maybe jetBlue) partnership may marignally increase traffic once National Hall is sterile.
#63
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
#64
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, UA LT Ag, Marriott LT Ti, Hyatt Glob, Avis PC, Busted-Knuckles Club Grand Poobah.
Posts: 2,590
Stopped by the ATL AC last week. The staff (as well as I) have no idea of why this club is not reopen to guests. The staff said they have no shortage of members coming into to see if the club is open. Furthermore, they've now been told there's no definitive date for re-opening. They understandably complained of boredom and not have passenger interaction.
To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
Seriously, this AC has been shut off long enough. It's my home airport and I'm kinda peeved paying for AC membership when it's unavailable on 50% (or more) of my flights.
#65
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
Stopped by the ATL AC last week. The staff (as well as I) have no idea of why this club is not reopen to guests. The staff said they have no shortage of members coming into to see if the club is open. Furthermore, they've now been told there's no definitive date for re-opening. They understandably complained of boredom and not have passenger interaction.
To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
To their great credit they have coffee to go. Also, after I left the club one of the front desk members sought me out in the terminal. She put me on an earlier flight leaving for CLT in about 10 minutes that had open seats in F.
#66
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
TPA (and RDU) opened back in November. Right now ATL and PIT are just service center while EWR and STL are totally closed. Others can report but if UA has been able to open clubs at EWR I don't understand AA being closed. Or closed to members for the other 3 airports. Even like IAH if it's limited hours and no weekend hours.
Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
#67
Join Date: Sep 2009
Location: Global
Posts: 5,998
TPA (and RDU) opened back in November. Right now ATL and PIT are just service center while EWR and STL are totally closed. Others can report but if UA has been able to open clubs at EWR I don't understand AA being closed. Or closed to members for the other 3 airports. Even like IAH if it's limited hours and no weekend hours.
Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
Some airports like ORD, MIA and LAX do not have all clubs open which makes sense.
EWR/IAH are UA hubs. UA clubs open.
ORD/MIA/LAX are AA hubs. AA clubs open.
ATL is DL hub. DL club open.
Others on a case-by-case basis.
#68
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
Not really when you consider all the other non hub clubs-TPA, MCO, DEN, AUS, IAH, etc. are open. DL's SC are open in AA hubs.
#69
Join Date: Dec 1999
Location: NYC/PHX
Programs: IATA, Sabre, AvgeekAgent
Posts: 1,958
Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
#70
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357
Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
#71
Join Date: Feb 2004
Location: Washington, D.C.
Posts: 535
Visited LAX this morning. Have not been in since they resumed in-club seating following the brief take-away operation.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
Have to say I was surprised at the limited complimentary food. Just a snack bag with fewer/less desirabe items than even last June.
Somewhat ironic that the Admirals Club had permitted eating/drinking for so long when AS,DL and Amex clubs were take-away only, and now that they are open for in-club dining (excl Amex), AA has reduced it's offering to some cheese cubes, sesame snacks and tiny carrots....but the greeter certainly made a point to show my the extensive display of food for sale.
...pAAthetic indeed when the competition at LAX (Centurion Lounge, Alaska Lounge, UA Club) all provide more substantive offerings.
#72
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
As of this week both CLT ACs close at 10:15 PM. Until last week they were only open until 9 PM but with the return of AA's late CLT bank of flights the lounges are open later.
Also they have jelly beans which makes me very happy.
Also they have jelly beans which makes me very happy.
#73
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,600
DEN is sort of open... as long as you're not departing after 5pm.
Last edited by SFO777; Mar 13, 2021 at 8:40 am
#74
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
#75
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,357