Last edit by: JDiver
American Airlines Strengthens Requirement Customers Wear Face Coverings on Board
Link to full article
“Wearing a face covering is a responsibility we all share. An effective covering, worn properly, is one of the best ways we can control the spread of COVID-19 to protect our team members and customers,” said Alison Taylor, Chief Customer Officer at American. “Since American began requiring face coverings in early May, the vast majority of customers have welcomed our continuing efforts to strengthen the policy based on the CDC’s guidance.”
American began requiring face coverings on board its flights in May and, in July, announced it would only allow exemptions for customers under 2 years old. The airline requires all other customers to wear a face covering from the time they enter the airport where their trip begins until they leave the airport where their trip ends.
Based on the updated CDC guidance, below are examples of face coverings customers can and cannot wear while traveling with American.
https://news.aa.com/news/news-detail...es-OPS-DIS-08/
- New policy is effective Wednesday, Aug. 19
- Allowed face coverings must be worn correctly, covering the nose and mouth, and only can be removed briefly for eating and drinking
- Face coverings made with materials such as mesh or lace fabrics are also not allowed
“Wearing a face covering is a responsibility we all share. An effective covering, worn properly, is one of the best ways we can control the spread of COVID-19 to protect our team members and customers,” said Alison Taylor, Chief Customer Officer at American. “Since American began requiring face coverings in early May, the vast majority of customers have welcomed our continuing efforts to strengthen the policy based on the CDC’s guidance.”
American began requiring face coverings on board its flights in May and, in July, announced it would only allow exemptions for customers under 2 years old. The airline requires all other customers to wear a face covering from the time they enter the airport where their trip begins until they leave the airport where their trip ends.
Based on the updated CDC guidance, below are examples of face coverings customers can and cannot wear while traveling with American.
https://news.aa.com/news/news-detail...es-OPS-DIS-08/
Allowed:
- A well-secured cloth or mask that fits snugly against the face and covers an individual’s nose and mouth. It must be made of a material that prevents the discharge and release of respiratory droplets from a person's nose or mouth.
Not allowed:
- Face coverings with exhaust valves.
- Face coverings made with materials such as mesh or lace fabrics.
- Face coverings that do not cover the nose and mouth.
- Face shields without the addition of a face covering.
A face covering is required while flying on American, except for very young children or anyone with a condition that prevents them from wearing one. You also may be required by local law to wear a face covering in the airport where your trip begins, where it ends or where you connect.
- Please bring your own face covering to use while traveling. While limited quantities of face coverings may be available at the gate, they will not be available for every customer on every flight.
- Be sure your face covering is on before you board the plane and wear it during your flight. If you’re not exempt from wearing a face covering and decline to wear one, you may be denied boarding and future travel on American.
- Your face covering may be removed to eat or drink, but please put it back on when you’re done.
Details of the updated policy for face coverings will be communicated to American Airlines team members this week, and the policy will go into effect June 16. American also requires team members to wear face coverings while at work.[/quote]
PRIOR POLICY as of 1 May 2020
Link to AA News story
Flight Attendants must wear masks as of Friday, May 1, 2020.
Passengers must wear masks as of Monday, May 11.
AA Passenger Facial Cover / Mask Use Policy 2020 (Inc. changes)
#136
Join Date: May 2015
Posts: 674
Thanks for the reference. So all the ADA comments don't apply. But it seems pretty clear from the ACAA that you can state you have a disability and not be challenged. Seems the only exception is if they state in writing that you are a direct threat to others. That's a large step for an airline to take.
Well that's easy enough here.... Masks are to ensure the safety of others. If you can't wear one, you are a risk to their health and safety.
#137
Join Date: Jan 2016
Programs: Marriott AmBE ; AA EXP; Amtrak Select Executive; Hertz PC
Posts: 151
Mostly, me too. 🙄
My Aunt has asthma and allergies and short of breath. She's normally level headed and calm. If she wears a mask for more than a few minutes she struggles, ends up breathing horribly hard so every breath nearly blows the mask off. The first time she had to wear one back at work she became so agitated and anxious because she couldn't breathe she had a panic attack and started crying and then of course made the breathing worse. It was a basically a meltdown. She decided to take an early retirement offer the next day. Is it her breathing or anxiety and nerves? Honestly, no idea. It's not like her. But when she has to put one on to go in a grocery or store she's in almost in a state of panic.
I don't know what the answer is. Other than AA requiring a certification. And of course, yes, they will be bought and sold and abused as ESAs are.
I'm flying for the first time this weekend since January and am dreading it.
My Aunt has asthma and allergies and short of breath. She's normally level headed and calm. If she wears a mask for more than a few minutes she struggles, ends up breathing horribly hard so every breath nearly blows the mask off. The first time she had to wear one back at work she became so agitated and anxious because she couldn't breathe she had a panic attack and started crying and then of course made the breathing worse. It was a basically a meltdown. She decided to take an early retirement offer the next day. Is it her breathing or anxiety and nerves? Honestly, no idea. It's not like her. But when she has to put one on to go in a grocery or store she's in almost in a state of panic.
I don't know what the answer is. Other than AA requiring a certification. And of course, yes, they will be bought and sold and abused as ESAs are.
I'm flying for the first time this weekend since January and am dreading it.
genuine question here. Are there specific types of medical conditions that only exist in the United States that prevents people from wearing masks? Because it seems like other countries in the world don't have a problem with wearing a mask.
#138
Join Date: Jul 2013
Programs: AA Platinum, UA Gold, Bonvoy Platinum
Posts: 179
Well usually an airline policy change is in a small microcosm only affecting relatively small groups within those who travel on that airline without health and life or death impact. In this case, masks are required due to a global pandemic in the macrocosm. I think feigning that it is just an airline policy ignoring the non-airline reason for it is a bit disingenuous.
I'm not sure if this was covered here or somewhere else on the forum, but after being rebooked on a later flight, that guy was banned from flying again on AA at least while masks are still required:
https://www.nytimes.com/2020/06/18/u...on-straka.html
I'm not sure if this was covered here or somewhere else on the forum, but after being rebooked on a later flight, that guy was banned from flying again on AA at least while masks are still required:
https://www.nytimes.com/2020/06/18/u...on-straka.html
Last edited by MOC991; Jun 18, 2020 at 11:05 pm
#139
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
Programs: AA EXP, HH Diamond, IHG Plat, Hyatt Plat, Marriott Plat, Nat'l Exec Elite, Avis Presidents Club
Posts: 16,273
Well usually an airline policy change is in a small microcosm only affecting relatively small groups within those who travel on that airline without health and life or death impact. In this case, masks are required due to a global pandemic in the macrocosm. I think feigning that it is just an airline policy ignoring the non-airline reason for it is a bit disingenuous.
#140
Join Date: Jan 2006
Location: lax
Posts: 3,888
A lot of it comes down to respect of other people. Whether you disagree, or agree with the mask policy, let's all try to work together to have a nice flight. I'm going back to work next month, after 4 months off, and the only thing I wish for, is a peaceful atmosphere.
#141
Join Date: Jul 2013
Programs: AA Platinum, UA Gold, Bonvoy Platinum
Posts: 179
The reality is there is a global pandemic with a confirmed 8.4million+ cases and 453,000+ dead as of right now. Based on previous pandemics and the excess deaths in the past few months, the numbers are much higher. Unlike that past pandemic data, those are confirmed cases rather than those adjusted to account for unconfirmed cases and deaths. The federal, state, and local governments at the least have issued guidelines recommending mask usage. Many state and local governments are requiring masks.
AA, although not required to by federal law, can enforce their mask policy and they have shown that they will just like any private business can enforce mask usage. In the US, you likely do not have a constitutional or legal protection to not wear a mask beyond if it could negatively affect you for legitimate medical reasons, which their policy seems to try to account for. They could clarify if medical documentation is needed. Beyond that, the only winner to any lawsuits, which seem inevitable based on the unfortunately politicized rhetoric surrounding this pandemic, will likely be the lawyers who take the cases laughing all the way to the bank. On airlines, it would be even less likely to be successful to sue not to wear masks since federal law does give air crew a great deal of discretion over removing passengers.
Last edited by MOC991; Jun 18, 2020 at 11:44 pm
#142
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,645
#143
Formerly known as billinaz
Join Date: Oct 2003
Location: Goodyear,AZ for now then FL Spacecoast
Programs: US Airways Dividend Miles, American AAdvantage, Avis Preferred, Budget Rapid Rez, Hilton Honors
Posts: 1,145
In addition, an air carrier may not prohibit a person with a disability from traveling unless it determines that the disability is a direct threat to the health or safety of others. In that instance, the air carrier must provide the individual with a written decision of its actions.
Well that's easy enough here.... Masks are to ensure the safety of others. If you can't wear one, you are a risk to their health and safety.
Well that's easy enough here.... Masks are to ensure the safety of others. If you can't wear one, you are a risk to their health and safety.
You highlighted it yourself. a DIRECT threat.
That mans you need a person exhibiting symptoms and coughing all over the place.
Your generic "its all a risk" fails the test.
#144
Join Date: Apr 2020
Posts: 16
Given the ongoing outbreak and official CDC guidelines to wear masks, it seems easy to argue that not wearing a mask prima facie constitutes a "significant risk to health and safety."
Edit:Note that the airline can eject you from the plane if you can't fit into the seat on the theory that not fitting into the seat properly is too dangerous in case of a crash etc. The risk of actually being hurt in a crash like that seems lower than the risk from covid19 at the moment.
Last edited by dangersquid; Jun 19, 2020 at 12:45 pm
#145
Join Date: Jun 2014
Location: TPA
Programs: BA Silver; Hilton Gold; IHG Diamond Ambassador; Marriott Gold
Posts: 2,811
In addition, an air carrier may not prohibit a person with a disability from traveling unless it determines that the disability is a direct threat to the health or safety of others. In that instance, the air carrier must provide the individual with a written decision of its actions.
Well that's easy enough here.... Masks are to ensure the safety of others. If you can't wear one, you are a risk to their health and safety.
Well that's easy enough here.... Masks are to ensure the safety of others. If you can't wear one, you are a risk to their health and safety.
#146
FlyerTalk Evangelist
Join Date: May 2004
Location: DFW/DAL
Programs: AA Lifetime PLT, AS MVPG, HH Diamond, NCL Platinum Plus, MSC Diamond
Posts: 21,422
Well usually an airline policy change is in a small microcosm only affecting relatively small groups within those who travel on that airline without health and life or death impact. In this case, masks are required due to a global pandemic in the macrocosm. I think feigning that it is just an airline policy ignoring the non-airline reason for it is a bit disingenuous.
I'm not sure if this was covered here or somewhere else on the forum, but after being rebooked on a later flight, that guy was banned from flying again on AA at least while masks are still required:
https://www.nytimes.com/2020/06/18/u...on-straka.html
I'm not sure if this was covered here or somewhere else on the forum, but after being rebooked on a later flight, that guy was banned from flying again on AA at least while masks are still required:
https://www.nytimes.com/2020/06/18/u...on-straka.html
What paperwork was required to present to the FA? I did not see anything on the AA site about paperwork when they announced the change
#147
Join Date: Apr 2020
Posts: 16
I would be willing to bet a very large amount of money that he was not diagnosed as unable to wear a mask by a doctor.
#148
#149
Join Date: Dec 2013
Location: ORD, sadly...
Programs: AA Exec Plat
Posts: 599
#150
Join Date: Apr 2020
Posts: 16
Does AA have a written policy informing people that they have to wear a seatbelt? Or that you can't smoke on the plane? Or is that all just something that you find out when you're on the plane?