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AA Citi Executive Card - $225 fee rebate, EQM extension, etc. changes?

AA Citi Executive Card - $225 fee rebate, EQM extension, etc. changes?

Old Apr 14, 2020, 2:27 pm
  #16  
 
Join Date: Mar 2005
Location: CLT
Programs: AA EP, AA AC
Posts: 4,268
Originally Posted by dave_261
Citi, and especially for this card, is usually very willing to engage in retention offers to reduce or refund the annual fee (I supposed based on spend and payment record).

I suspect this year will be no exception.
That used to be the case but not anymore. As a holder of this card and a peruser of the Citi CC form, we have been all getting the paltry, spend $3000 every month for three months and get a 100 credit. Wasn't a fan .....

Safe Travels
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Old Apr 14, 2020, 2:37 pm
  #17  
 
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,579
I'm curious how many people are Admirals Club members via direct membership versus this card. Unless they are paying with miles, isn't the cash outlay always cheaper going the Citicard route? Even more so with authorized users?
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Old Apr 14, 2020, 2:43 pm
  #18  
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Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
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I have this card and the only reason I keep it is as a reduced cost instrument for Admirals Club admission.

Citi sucks. They completely gutted all the travel benefits.
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Old Apr 14, 2020, 3:25 pm
  #19  
 
Join Date: Apr 2016
Location: San Diego
Programs: Plat Pro AAdvantage, but defected to BAEC
Posts: 1,222
Originally Posted by dave_261
Citi, and especially for this card, is usually very willing to engage in retention offers to reduce or refund the annual fee (I supposed based on spend and payment record).

I suspect this year will be no exception.
Back when I could find saver TATL award flights in J, I would use the card as my everyday card to earn miles and would more often than not have enough spend on the card to get the 10K EQM which has on occasion helped me retain status. As those awards became more and more scarce, I used the card a lot less and now with the reduced card benefits, I charge around 20 bucks a month to the card. I donít see me getting a retention offer come renewal time early next month.
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Old Apr 14, 2020, 3:38 pm
  #20  
 
Join Date: May 2002
Location: Arizona
Posts: 5,702
Someone asked the importance of 37 days. The 37 day from fee posting is the number of days you have to cancel or downgrade to get 100% of your fee refunded back to you. You can find several verified people.
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Old Apr 14, 2020, 3:49 pm
  #21  
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 7,033
My annual membership fee posted on Mar 13, with the description saying "MEMBERSHIP FEE MAR 20-FEB 21". So I should still be able to call and cancel and get the fee removed?

The Admirals Club membership and access for three other family members was the main reason for holding the card. With the AC closed and no need for more AA miles and no need for the 10,000 EQM I don't see any sense in keeping the card. I assume they will let me reapply in a couple of months if/when things open up.
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Last edited by Stripe; Apr 14, 2020 at 3:55 pm
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Old Apr 14, 2020, 4:03 pm
  #22  
 
Join Date: Feb 2005
Posts: 177
Thumbs up Product Change

I called Citi yesterday and they cheerfully offered to change my card to the AAdvantage MileUp card which has zero annual fee and obviously fewer benefits. If and when things return to normal, I can call again and get my Executive card again. I was also promised a prorated refund of my $450 annual fee. Maybe I was just lucky, but the agent I spoke to was surprisingly pleasant and helpful.
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Old Apr 14, 2020, 5:03 pm
  #23  
 
Join Date: Mar 2010
Posts: 38
My annual fee is due in August, so I was going to call them in July to see if they are offering any incentives at that time. I figure by then, things will either be on the their way to getting better, or still be in pretty bad shape as they are now.

I'm also one who primarily uses the card for only AC access now, as I paid off my balance earlier this year and haven't been using it since the current 19.74% APR is higher than all of my other cards. But then I'm also not traveling as much for work any more, and really the past couple of years of AC use has mostly been with my family when we're traveling a few times a year.
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Old Apr 14, 2020, 5:51 pm
  #24  
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Join Date: Apr 2020
Location: New York NY
Programs: AA Lifetime Platinum, Hilton Lifetime Diamond, Marriott Lifetime Platinum, Hertz Five Star
Posts: 25
Chase just announced it was extending its minimum spend period by 3 months for anyone who signed up Jan 1 thru March 31 2020. It would be nice to see if Citi follows the lead of Amex and Chase
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Old Apr 14, 2020, 9:02 pm
  #25  
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Pretty disappointing that Citi and AA haven't come up with anything to do things right for Citi Executive cardholders.
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Old Apr 15, 2020, 5:08 am
  #26  
 
Join Date: Jun 2011
Posts: 3,567
Originally Posted by OskiBear
I'm curious how many people are Admirals Club members via direct membership versus this card. Unless they are paying with miles, isn't the cash outlay always cheaper going the Citicard route? Even more so with authorized users?
I think that option is used by those whose membership is paid for with OPM. But also, some people may not want, or cannot get, the Citi Exec card.
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Old Apr 15, 2020, 6:59 am
  #27  
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Join Date: Aug 2010
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This. There are tons of people who are reimbursed for club memberships but not credit card fees. Whether that is economically sensible is irrelevant. The former costs the individual $0 while the latter costs $450.
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Old Apr 15, 2020, 8:56 am
  #28  
 
Join Date: Sep 2012
Location: Sun Prairie, WI
Programs: AA Executive Platinum, HH Diamond, National Executive
Posts: 1,786
I'm glad this thread was started. I'm up in August so have some time. I have the card specifically for the AC membership. I am allowed to book my business flights on it so double miles help. The 10k EQM is nice but this year won't matter to me. Luckily, my company splits the fee for me so I suppose I can justify it for another year assuming travel is back to normal in 2021. Hopefully some sort of reduced fee is in order.
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Old Apr 15, 2020, 11:22 am
  #29  
 
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,579
Originally Posted by RideThe22A
I called Citi yesterday and they cheerfully offered to change my card to the AAdvantage MileUp card which has zero annual fee and obviously fewer benefits. If and when things return to normal, I can call again and get my Executive card again. I was also promised a prorated refund of my $450 annual fee. Maybe I was just lucky, but the agent I spoke to was surprisingly pleasant and helpful.
Mine just billed and I called and did the same thing. Asked if there were any other retention offers, but no dice. Maybe it's the fact that I never spend on this card except for AA in-flight purchases to get the 25% discount. Oh well, it'll be an AAdvantage MileUp card for now.
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Old Apr 17, 2020, 3:21 pm
  #30  
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Join Date: Apr 2020
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Programs: AA Lifetime Platinum, Hilton Lifetime Diamond, Marriott Lifetime Platinum, Hertz Five Star
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Just a quick update...I just got off the phone with Citi no determination has been made on any of the above issues other than they are still in discussion regarding our concerns. Their systems are down so they cannot process any payments, etc.. at this time. I voiced my concerns about Citi being very late to address these issues as the major airlines as well as Chase and Amex have already made announcements as to what they will do to assist their customer during these unprecedented times.
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