Mar 26, 2020, 9:45 pm
Last edit by: UAPremierGuy
As of 9/21:
Flights under 900 miles
Flights over 2,200 miles* / over 4.5 hours
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Flights under 900 miles
- Water, canned drinks and juice by request only
- No snacks, alcohol or food available in the Main Cabin
- Alcohol available in First by request only
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- No snacks, alcohol or food for purchase
- Water, canned drinks and juice by request only
In First:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
- Complimentary pretzels or Biscoff cookies and bottled water during boarding*
- Drinks, including alcohol, by request only
- No drinks served before departure
Flights over 2,200 miles* / over 4.5 hours
In the Main Cabin – includes Premium Economy and Main Cabin Extra
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- No snacks or food for purchase
- No alcohol or meals except on long-haul international flights
In First and Business:
- Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
- Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
- Meals served on one tray, not in courses**
- No drinks served before departure
- Alcohol will be available
**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.
cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.
fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access
Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes
May 28, 2020, 10:20 am
#226
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
We’ll see what DP has in mind.....I can live with plastic cups in FC for a year or two (DL did the same thing during Chapter 11), and other small things but if it goes as far as Delta I’m fine just staying home in the NY area and doing the Hamptons, Asbury Park and upstate when I need to get out.
Half the fun is getting there and I hope the airlines don’t ruin that factor for the sake of “safety”
Half the fun is getting there and I hope the airlines don’t ruin that factor for the sake of “safety”
May 28, 2020, 10:38 am
#227
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
We’ll see what DP has in mind.....I can live with plastic cups in FC for a year or two (DL did the same thing during Chapter 11), and other small things but if it goes as far as Delta I’m fine just staying home in the NY area and doing the Hamptons, Asbury Park and upstate when I need to get out.
Half the fun is getting there and I hope the airlines don’t ruin that factor for the sake of “safety”
Half the fun is getting there and I hope the airlines don’t ruin that factor for the sake of “safety”
May 28, 2020, 11:08 am
#228
Join Date: Mar 2015
Location: Austin, TX - AUS
Programs: AA Platinum, Hilton, Hyatt, IHG, Marriott
Posts: 1,625
Mr Parker may plan on turning F into the new MCE or "Big Front Seat" like Spirit, but on the other hand he has changed his mind before. Speculation at this point. Best we could do is hope Delta restores its F service to pre-Covid standards which may force AA to copy.
May 28, 2020, 11:11 am
#229
Join Date: Aug 2011
Location: DCA/CLT/HKG
Programs: AA EXP (Former US CP)
Posts: 731
Personally plastic cups don't bother me (well, they do from an environmental standpoint because I highly doubt they are being recycled but that's another story). Between 2004 and 2012 or so US never had actual glassware on Domestic First flights and I got by ok. Even when they were brought back, they only returned on Airbus meal flights. I usually drink wine when I fly and very rarely do I drink hard liquor in the air, so I made out because the plastic cups were larger than the actual wine glasses US used to have.
This is a controversial statement: but I would be okay if they went to the LUS standard of first class meal service which was full meals were only provided on flights longer than 3.5 hours. However, they would have the bring the catering quality back up to what it was pre-merger. Both LAA and LUS meal quality was quite good in F, IMHO. On shorter flights I would be happy with a snack basket on non-meal time flights and then on meal time flights, perhaps a fresh snack (fruit plate with warmed breads during breakfast hours, then a fruit/cheese or hummus plate during lunch/dinner hours) would be suffice on say flights longer than 2.5 hours that operated during meal times.
I am sure a lot of people would be up and arms over this though, and I understand why. I can't see AA making such a dramatic change unless DL/UA did the same. I personally fly paid F for the space, quieter atmosphere, and *chance* of warmer service from the FAs. The food service is just an added bonus.
This is a controversial statement: but I would be okay if they went to the LUS standard of first class meal service which was full meals were only provided on flights longer than 3.5 hours. However, they would have the bring the catering quality back up to what it was pre-merger. Both LAA and LUS meal quality was quite good in F, IMHO. On shorter flights I would be happy with a snack basket on non-meal time flights and then on meal time flights, perhaps a fresh snack (fruit plate with warmed breads during breakfast hours, then a fruit/cheese or hummus plate during lunch/dinner hours) would be suffice on say flights longer than 2.5 hours that operated during meal times.
I am sure a lot of people would be up and arms over this though, and I understand why. I can't see AA making such a dramatic change unless DL/UA did the same. I personally fly paid F for the space, quieter atmosphere, and *chance* of warmer service from the FAs. The food service is just an added bonus.
May 28, 2020, 11:27 am
#230
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,009
May 28, 2020, 11:29 am
#231
FlyerTalk Evangelist
Join Date: May 2012
Location: MCO
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Posts: 12,809
May 28, 2020, 11:31 am
#232
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
I was AA EXP for 8 years before I switched to DL (where I've been DM for nearly 18 months), most flts have been in FC, 25% between JFK and ZRH. The food has been mediocre IMHO
, except once AA had a hot TURKEY REUBEN sandwich (best airplane meal ever
) and the cheese fruit plates have been 2nd best.
In FC cheese fruit plates* should be easy and safe to distribute, since they normally are in sealed packages.
*Health-wise probably better than most hot dishes offered.
, except once AA had a hot TURKEY REUBEN sandwich (best airplane meal ever) and the cheese fruit plates have been 2nd best.In FC cheese fruit plates* should be easy and safe to distribute, since they normally are in sealed packages.
*Health-wise probably better than most hot dishes offered.
May 28, 2020, 4:18 pm
#233
Join Date: Jul 2016
Posts: 130
Flying PHX-DEN this afternoon. Got a battlefield upgrade. (The new app is nice with the waitlist and text notification!). On board, FA in FC stated no pre-departure beverage service, no food or beverage service in flight either! She did have a beverage cart though. This new normal is horrible!
May 29, 2020, 5:55 am
#236
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Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
<off-topic content removed by moderator>
Back on topic 2 flights yesterday. First one fantastic. Second one a bunch of us cleared into Row at the gate, including a pax in 1E. No service, no smile. The FA spent the flight looking at her phone. I was too tired to go through the drama of asking for water and it was a fairly short flight. Besides I wouldn't want to impede the FA from her important "safety duties."
Back on topic 2 flights yesterday. First one fantastic. Second one a bunch of us cleared into Row at the gate, including a pax in 1E. No service, no smile. The FA spent the flight looking at her phone. I was too tired to go through the drama of asking for water and it was a fairly short flight. Besides I wouldn't want to impede the FA from her important "safety duties."
Last edited by JY1024; May 29, 2020 at 1:19 pm Reason: Please stay on topic
May 29, 2020, 9:03 am
#237
Join Date: Apr 2015
Posts: 50
In light of some people's negative experiences lately I thought I would post a positive one.
AA401 LAX-ORD 5/25
Seated in economy, mostly full flight, several middles occupied. Greeted during boarding and offered a snack bag with pretzels, cookies and a full size Nestle bottle of water. Announcement made no beverage service will be done but if you need something let us know. After the seat belt sign went off I got up and asked for a can of Dr Pepper and the flight attendant happily provided one. The crew also did several trash pickups and overall seemed friendly.
Stark contrast to my SW flight a week before (MDW-LAX) where we were offered nothing during boarding and only "canned" water upon request in the air. MDW also only had two food establishments open with lines 15 people long, so there was little option to grab something quickly before boarding. Really pathetic airport and airline experience on that trip.
AA401 LAX-ORD 5/25
Seated in economy, mostly full flight, several middles occupied. Greeted during boarding and offered a snack bag with pretzels, cookies and a full size Nestle bottle of water. Announcement made no beverage service will be done but if you need something let us know. After the seat belt sign went off I got up and asked for a can of Dr Pepper and the flight attendant happily provided one. The crew also did several trash pickups and overall seemed friendly.
Stark contrast to my SW flight a week before (MDW-LAX) where we were offered nothing during boarding and only "canned" water upon request in the air. MDW also only had two food establishments open with lines 15 people long, so there was little option to grab something quickly before boarding. Really pathetic airport and airline experience on that trip.
May 29, 2020, 12:58 pm
#238
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
5/27 ATL-PHL (E75): Soft drinks only in F, no ice, no food and no service at all in Y
5/27 PHL-RDU (CR7): Full bar service in F but again no ice. Great service on this flight.
Still no PDBs for me since March.
5/27 PHL-RDU (CR7): Full bar service in F but again no ice. Great service on this flight.
Still no PDBs for me since March.
May 29, 2020, 1:29 pm
#239
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,417
First - a shout-out to the majority of posters who keep this thread on topic. We know it's easy to drift into broader discussion about AA and the current state of the world, so thank you! 
Unfortunately, another swath of posts have been removed for being off-topic. Please discuss AA finances, social distancing, epidemiology, and politics in the proper fora and threads. (I hate to be a broken record, but...: Members who continue to disrupt threads or go off-topic may have their posting privileges suspended or revoked permanently, per FT Rules.)
Unfortunately, another swath of posts have been removed for being off-topic. Please discuss AA finances, social distancing, epidemiology, and politics in the proper fora and threads. (I hate to be a broken record, but...: Members who continue to disrupt threads or go off-topic may have their posting privileges suspended or revoked permanently, per FT Rules.)
May 29, 2020, 2:37 pm
#240
Join Date: Mar 2016
Programs: AA-EXP
Posts: 616
ONT-DFW today: 99% full flight (F was 15/16, with a FA occasionally using the bulkhead aisle), snack/water bag upon boarding, announcement that no food or beverages would be served. However, unlike DFW-ONT on Tuesday, those of us in F did get a beverage service once in the air. At least 1 person from Y came up to the F galley and left with a drink.