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Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes

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Old Mar 26, 2020, 9:45 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: UAPremierGuy
As of 9/21:

Flights under 900 miles
  • Water, canned drinks and juice by request only
  • No snacks, alcohol or food available in the Main Cabin
  • Alcohol available in First by request only
Flights between 900 and 2,199 miles / up to 4.5 hours

In the Main Cabin – includes Premium Economy and Main Cabin Extra

  • Complimentary pretzels or Biscoff cookies and bottled water during boarding*
  • No snacks, alcohol or food for purchase
  • Water, canned drinks and juice by request only

In First:

  • Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.*
  • Complimentary pretzels or Biscoff cookies and bottled water during boarding*
  • Drinks, including alcohol, by request only
  • No drinks served before departure
*Not available on American Eagle flights.

Flights over 2,200 miles* / over 4.5 hours

In the Main Cabin – includes Premium Economy and Main Cabin Extra

  • Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
  • No snacks or food for purchase
  • No alcohol or meals except on long-haul international flights

In First and Business:

  • Complimentary fresh snacks on flights departing between 5 a.m. and 9 p.m.
  • Complimentary pretzels or Biscoff cookies and water, canned drinks or juice during the flight
  • Meals served on one tray, not in courses**
  • No drinks served before departure
  • Alcohol will be available
*Includes transcontinental and Hawaii.

**Some domestic and short-haul international flights will include a fruit and cheese plate instead of tray meal service and will also have snack basket service before landing.

cmd320 notation (unofficial): the 2,200mi + section for F and J is a bit misleading. Domestic flights within the continental US other than premium transcons (JFK-LAX/SFO, MIA-LAX on 77W) do not receive a full meal and instead only see a sandwich/fruit and cheese plate.

fly747first notation (official) MIA LAX on 772 receives full meal and amenities as Flagship Business except for lounge access


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Coronavirus Reduced Inflight Food and Beverage Restrictions as of 03/2020 and changes

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Old Apr 23, 2021, 5:53 am
  #2371  
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4/21 AA 2704 RDU-CLT 737-800: Proactive drink service in F
4/21 AA 607 CLT-MSY 737-800: Proactive drink service in F. I got all three Glenlivet minis so it was a good flight
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Old Apr 24, 2021, 10:11 am
  #2372  
 
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4/22 DEN-CLT: over 900 miles, so choice of cheese plate or sandwich. FA said they were out of beer, not sure why it wasn't catered.
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Old Apr 24, 2021, 11:41 am
  #2373  
 
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Originally Posted by safari ari
4/22 DEN-CLT: over 900 miles, so choice of cheese plate or sandwich. FA said they were out of beer, not sure why it wasn't catered.
DEN catering strikes again. Ugh.
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Old Apr 26, 2021, 5:46 am
  #2374  
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4/24 AA 4720 RDU-DCA EMB-175: Proactive drink service in F
4/24 AA 4889 DCA-PVD EMB-175: Proactive drink service in F
4/25 AA 4984 PVD-ORD EMB-175: Proactive drink service in F though they didn't have any ice. Also this flight is 2hr20 aloft and not having any food, especially with virtually everything at PVD closed, is not pleasant.
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Old Apr 26, 2021, 2:09 pm
  #2375  
 
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On AA569 CLT-HNL in a couple of weeks, in Y (MCE 17A/B, so not great but not awful).

Emailed AA to see what the F&B situation would be like as its one of the longest domestic routes they have at 10.5hrs.

They've just responded that it won't be catered in Y and will be biscoffs, pretzels and soda only for that 10.5hr haul.

Good lord.
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Old Apr 26, 2021, 3:11 pm
  #2376  
 
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Originally Posted by ChurnieEls
On AA569 CLT-HNL in a couple of weeks, in Y (MCE 17A/B, so not great but not awful).

Emailed AA to see what the F&B situation would be like as its one of the longest domestic routes they have at 10.5hrs.

They've just responded that it won't be catered in Y and will be biscoffs, pretzels and soda only for that 10.5hr haul.

Good lord.
Seems if AA doesn't want to make some additional revenue with BOB, you have a great business opportunity to fill the void if you bring some snacks onboard.

Seriously, it is very silly to not have any options to purchase additional food onboard, especially for a flight that is longer than some TATL routes. Granted, CTL is very much open now so you won't be limited to what you can pickup or bring from home.
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Old Apr 26, 2021, 3:22 pm
  #2377  
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Originally Posted by ChurnieEls
On AA569 CLT-HNL in a couple of weeks, in Y (MCE 17A/B, so not great but not awful).

Emailed AA to see what the F&B situation would be like as its one of the longest domestic routes they have at 10.5hrs.

They've just responded that it won't be catered in Y and will be biscoffs, pretzels and soda only for that 10.5hr haul.

Good lord.
Does this win the award for the longest 'no service' flight in the world?
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Old Apr 26, 2021, 3:34 pm
  #2378  
 
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I mean I'll be packing some mini's, sandwiches and snacks - but not catering a 10.5hr flight is borderline negligent.

I imagine some of my coach compatriots are in for a serious shock when they board & find this out, I doubt AA will be flagging it beforehand (which they really should be doing).
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Old Apr 26, 2021, 3:35 pm
  #2379  
 
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Originally Posted by cmd320
Does this win the award for the longest 'no service' flight in the world?
Jeez, when does it depart? I am surprised a fight didn't break out, 10 hours is excessive. Guess inflight meals cut in on Parker's marketing agency budget.
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Old Apr 26, 2021, 3:53 pm
  #2380  
 
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Originally Posted by AAdamE
Jeez, when does it depart? I am surprised a fight didn't break out, 10 hours is excessive. Guess inflight meals cut in on Parker's marketing agency budget.
Starts 5/6.

I sincerely hope AA CS is just wrong on this one, but then the DFW departures are the same deal (I think?) and they're only what ~2hrs shorter?

It's pretty though bad if true.
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Old Apr 26, 2021, 3:56 pm
  #2381  
 
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LAX-DCA, 12:56pm 4/26

FA isn't too thrilled to be here, but not a bad flight. After the initial drink service, she brought out a blue tub of boxes and said "Protein or Vegetarian?" to everyone, which of course no one really knew how to answer... I got the protein box as did at least the first 8 others I heard, not sure what's in the Veg box or how many of each were catered.

The box had a decent "turkey pastrami" sandwich with arugula, cheese, and some sort of dill spread. I don't ever buy turkey pastrami (or any pastrami, really, unless I'm at Katz's) but from the looks of it I wouldn't have guessed it was turkey... the marbling looks like beef to me. In any event, it was reasonably tasty. No additional condiment was available but I didn't find it too dry. Nothing had ingredient labels that I could see, though I didn't look on the bottom of the box.

Potato salad was a small scoop atop arugula. Perfectly serviceable.

"Caesar" salad was just spring mix (including some arugula, must be on sale!) with tomatoes and parmesan and a side of Naturally Fresh Caesar dressing.

I didn't eat the cinnamon chocolate cake bar but my neighbor ate hers first and seemed to enjoy it so I gave mine to her and she was thrilled.

All in all, a strong upgrade from just getting the turkey havarti sandwich.



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Last edited by platbrownguy; Apr 26, 2021 at 8:03 pm
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Old Apr 26, 2021, 4:49 pm
  #2382  
 
Join Date: Jul 2018
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Angry

Originally Posted by ChurnieEls
Starts 5/6.

I sincerely hope AA CS is just wrong on this one, but then the DFW departures are the same deal (I think?) and they're only what ~2hrs shorter?

It's pretty though bad if true.
Yep. DFW to Hawaii is a nice 8.5. Making the trip in a few weeks and understand there will be nothing there than Biscoff or pretzels (at best) and a coke. Nothing available to purchase, either. And that's even in PE at over $1k per ticket.
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Old Apr 26, 2021, 7:21 pm
  #2383  
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Originally Posted by cmd320
Does this win the award for the longest 'no service' flight in the world?
Unclear what UA is currently doing on EWR/IAD-Hawaii but probably.

I think Delta is doing hot meals (plus an arrival meal) in addition to free booze on their ATL-HNL flight. Sad.

Originally Posted by platbrownguy
LAX-DCA, 12:56pm 4/26

FA isn't too thrilled to be here but not a bad flight. After the initial drink service the brought out a blue tub of boxes and said "Protein or Vegetarian?" to everyone, which of course no one really knew how to answer... I got the protein box as did at least the first 8 others I heard, not sure what's in the Veg box or how many of each were catered.

The box had a decent "turkey pastrami" sandwich with arugula, cheese, and some sort of dill spread. I don't ever buy turkey pastrami (or any pastrami, really, unless I'm at Katz's) but from the looks of it I wouldn't have guessed it was turkey... the marbling looks like beef to me. In any event, it was reasonably tasty. No additional condiment was available but I didn't find it too dry. Nothing had ingredient labels that I could see, though I didn't look on the bottom of the box.

Potato salad was a small scoop atop arugula. Perfectly serviceable.

"Caesar" salad was just spring mix (including some arugula, must be on sale!) with tomatoes and parmesan and a side of Naturally Fresh Caesar dressing.

I didn't eat the cinnamon chocolate cake bar but my neighbor ate hers first and seemed to enjoy it so I gave mine to her and she was thrilled.

All in all, a strong upgrade from just getting the turkey havarti sandwich.



That potato salad is making me nervous just looking at it. Sandwich looks tasty, although I do hope it was actually turkey and not beef. Big problem if they are incorrectly labeling food. As someone who doesn't eat red meat I wouldn't have been too thrilled.

Almost looks like what CO was offering in Y in 2010 right before they axed their free meals in the back of the bus.
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Old Apr 26, 2021, 8:01 pm
  #2384  
 
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Originally Posted by CLT
That potato salad is making me nervous just looking at it.
I don't even like potato salad but this was actually decent, the lid was smashing it down in the picture but it was not too mayo-heavy and the potatoes were not over or under cooked, nor was there celery (the only food I truly dislike).

Agree re: the meat labeling, would love to have a pastrami connoisseur verify from the picture that this is at least plausibly turkey... I have never thought of turkey as having marbling like that.
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Old Apr 26, 2021, 9:56 pm
  #2385  
 
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No expert

Indeed no expert but a meat lover. Indeed the so called Turkey Pastramu is in a more intense red color and marbling than most I’ve seen. Turkey is usually pinkish and has little marbling.
BTW, does anyone know what is currently being served in J on flights to SA?
Safe travels!!
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