Mar 13, 2020, 9:30 pm
Last edit by: JDiver
Due to the large reductions in passenger loads due to novel Coronavirus SARS-CoV-2 and the COVID-19 disease it causes. and subsequent drop in lounge users, American Airlines has announced service curtailments and reductions at some AA lounges.
MOST Admirals Clubs and lounges will be shut down. All food, beverage and shower services will be closed down. Link
See post #70 for the temporary closure and which services remain.
See post #46 for list of changes 19 March 2020.
Major Admiral’s Club, catering, and premium cabin changes coming due to the #coronavirus:
CLOSURES for the interim (Admirals Club unless other specified)
We’re changing procedures in our Admirals Club and Flagship Lounges to provide even more peace of mind for customers. Effective Monday, March 16, American will replace buffet-style food with individually portioned, covered food items and will shift most self-service beverages to individual portions such as milk cartons or bartender/wait staff service. The safety of our customers and guests is our top priority.
In Flagship Lounges, we’ll replace buffet-style food with individually portioned, covered food items
- This includes both hot and cold breakfast and all-day options
- Milk carafes will be replaced with individual cartons in beverage fridges and other beverage dispensers (water, tea, etc.) will be moved behind the bar
In Admirals Clubs, breakfast and all-day set up will be displayed on trays, either pre-packaged or individually wrapped
- This includes both hot and cold breakfast and all-day options Pre-packaged Quaker oatmeal with hot water available
-Soup will no longer be served
-Milk carafes will be replaced with individual cartons in ice bath or frost top and other beverage dispensers (water, tea, juice, etc.) will be moved behind the bar
Other changes:
- Bulk condiments will be replaced with portion-controlled packets
- Snack dispensers will be replaced with individually wrapped or pre-packaged snacks
- Cutlery and napkins will be pre-packaged
- Apples will be wrapped
- Desserts will remain in the same display but individually wrapped
- More frequent cleaning of touchscreens on beverage machines
Other important information:Onboard: We will no longer refill beverages in any cabin.
- As part of that change, beginning on March 16th, we are removing all glassware from Premium Cabins and replacing it with plastic or paper cups.
- Beginning March 10 we temporarily suspended Hot Towel Service in all cabins.
- Food for purchase will still be available
- Avocado Toast and Guacamole Action Stations will still be offered, as the portions are individually made by servers using gloves
AA is reported to be making an interim move to offering pre-packaged foods, disposable “glassware” in an effort to reduce risks to their flying public.
MOST Admirals Clubs and lounges will be shut down. All food, beverage and shower services will be closed down. Link
See post #70 for the temporary closure and which services remain.
See post #46 for list of changes 19 March 2020.
Major Admiral’s Club, catering, and premium cabin changes coming due to the #coronavirus:
CLOSURES for the interim (Admirals Club unless other specified)
- MIA Miami D15 (D30 remains open)
- PHX Phoenix A20 club is closed (the other two locations remain open)
- JFK New York JFK (use the Flagship lounge)
- LAX T5 (T4 remains open)
- DFW Dallas Fort Worth E (A, B, C, and D remain open)
- ORD Chicago O’Hare G and L (H/K remains open)
- CDG Paris
- GIG Rio de Janeiro
- GRU Sao Paulo
- EZE Buenos Aires
- LHR London Heathrow Flagship lounge (Admirals Club has reduced hours
We’re changing procedures in our Admirals Club and Flagship Lounges to provide even more peace of mind for customers. Effective Monday, March 16, American will replace buffet-style food with individually portioned, covered food items and will shift most self-service beverages to individual portions such as milk cartons or bartender/wait staff service. The safety of our customers and guests is our top priority.
In Flagship Lounges, we’ll replace buffet-style food with individually portioned, covered food items
- This includes both hot and cold breakfast and all-day options
- Milk carafes will be replaced with individual cartons in beverage fridges and other beverage dispensers (water, tea, etc.) will be moved behind the bar
In Admirals Clubs, breakfast and all-day set up will be displayed on trays, either pre-packaged or individually wrapped
- This includes both hot and cold breakfast and all-day options Pre-packaged Quaker oatmeal with hot water available
-Soup will no longer be served
-Milk carafes will be replaced with individual cartons in ice bath or frost top and other beverage dispensers (water, tea, juice, etc.) will be moved behind the bar
Other changes:
- Bulk condiments will be replaced with portion-controlled packets
- Snack dispensers will be replaced with individually wrapped or pre-packaged snacks
- Cutlery and napkins will be pre-packaged
- Apples will be wrapped
- Desserts will remain in the same display but individually wrapped
- More frequent cleaning of touchscreens on beverage machines
Other important information:Onboard: We will no longer refill beverages in any cabin.
- As part of that change, beginning on March 16th, we are removing all glassware from Premium Cabins and replacing it with plastic or paper cups.
- Beginning March 10 we temporarily suspended Hot Towel Service in all cabins.
- Food for purchase will still be available
- Avocado Toast and Guacamole Action Stations will still be offered, as the portions are individually made by servers using gloves
AA is reported to be making an interim move to offering pre-packaged foods, disposable “glassware” in an effort to reduce risks to their flying public.
Interim Lounge Closures, Service Reductions, Club & Flagship (Coronavirus)
Mar 15, 2020, 6:54 pm
#17
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
One of he many reasons why I don’t eat any food at any AALounge
seen enough passengers use their hands and enough kids take a bit of something and put it back
again it’s just me , I don’t get any where near a plane or airport hungry
seen enough passengers use their hands and enough kids take a bit of something and put it back
again it’s just me , I don’t get any where near a plane or airport hungry
Mar 16, 2020, 7:32 am
#18
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
The is cashless for purchases (credit/debit card only.) So perhaps with the reduced occupancy, the bartenders don't have any/enough one dollar bills yet when you ask for change? (Of course, it's wise for bartenders to bring some ones of their own, but maybe not always easy/possible.)
Mar 16, 2020, 9:57 am
#19
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
The is cashless for purchases (credit/debit card only.) So perhaps with the reduced occupancy, the bartenders don't have any/enough one dollar bills yet when you ask for change? (Of course, it's wise for bartenders to bring some ones of their own, but maybe not always easy/possible.)
Mar 16, 2020, 10:15 am
#20
Join Date: Aug 2010
Programs: AA EXP
Posts: 1,659
Mar 16, 2020, 11:05 am
#21
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
Mar 16, 2020, 3:02 pm
#22
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
MIA-D30 AC is basically down to pre-poured twice backed potato soup, fruit and cheese in plastic cups as well as a ceasar salad in a plastic cup plus the wrapped desserts.
Mar 17, 2020, 7:18 am
#23
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,775
Take-away food and drink only at FL JFK T8. It's OK to use the lounge but if you want a coffee you are told (and I did) take the coffee out of the lounge, drink it and return to the lounge.
Yogurts, fruit and cheese cups to go.
I shall spare y'all what I think about this.
Yogurts, fruit and cheese cups to go.
I shall spare y'all what I think about this.
Mar 17, 2020, 7:52 am
#24
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,975
Take-away food and drink only at FL JFK T8. It's OK to use the lounge but if you want a coffee you are told (and I did) take the coffee out of the lounge, drink it and return to the lounge.
Yogurts, fruit and cheese cups to go.
I shall spare y'all what I think about this.
Yogurts, fruit and cheese cups to go.
I shall spare y'all what I think about this.
Mar 17, 2020, 7:59 am
#25
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
At MIA D30 this AM every thing is covered in wrap or in cups. Cartons of milk have replaced the pitchers and cereal is in small boxes. The breakfast attendant bar (whatever it's called) is in operation. Other than that not much different. I assume similar situation for lunch.
Mar 17, 2020, 8:37 am
#26
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Posts: 63,775
Mar 17, 2020, 9:10 am
#27
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,440
"Bars, Restaurants and Entertainment Venues Closed
Starting Tuesday, March 17, restaurants, bars and cafes may only serve food take-out and delivery. Nightclubs, movie theaters, small theater houses and concert venues must all close."
Mar 17, 2020, 9:30 am
#29
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,775
In that case I will do my money shot as well.
We would have soooo much fun in the BA Forum with those handy bags that they are giving out. Otherwise you can get food in Flagship JFK, you can look at food in Flagship, you can covet food in Flagship, but thou shalt not eat or drink in Flagship. But you can partake in the vestibule outside.
We would have soooo much fun in the BA Forum with those handy bags that they are giving out. Otherwise you can get food in Flagship JFK, you can look at food in Flagship, you can covet food in Flagship, but thou shalt not eat or drink in Flagship. But you can partake in the vestibule outside.
Hopefully JL will make up for some if it!