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AA Waiving Change Fees for Travel Purchased on or before 7 Apr for travel through 7 Sep 2020 (Coronavirus)

American Airlines Providing More Flexibility for Customers Traveling This Summer — link

Tuesday, April 07, 2020, 7:00 PM

Download PDF (English)PDF Format (opens in new window)American Airlines is providing customers additional flexibility for customers in light of concerns around the coronavirus (COVID-19).

For existing travel

American has extended its offer to waive change fees for customers who have summer travel through Sept. 30, 2020. The offer is available for any of American’s fares, and customers will have until Dec. 31, 2021, for future travel. Fare rules may apply depending on the ticket.

• Any ticket purchased on or before April 7, 2020, for travel through Sept. 30, 2020, will not incur change fees prior to travel. Customers must pay any fare difference, if applicable, at time of ticketing of the new fare.
• All AAdvantage® award tickets are included in this offer.
• Customers are allowed to change their origin and destination cities as part of this new offer.
• Travel must be completed by Dec. 31, 2021.

For new travel purchases

American has also extended its offer to waive change fees for customers who purchase new travel through May 31, 2020. Customers will have even more flexibility since any ticket purchased by May 31, 2020, will not incur change fees prior to travel. The offer is available for any of American’s published nonrefundable fares.

• Any ticket purchased from March 1 at 4:30 p.m. CT through May 31, 2020, at 11:59 p.m. CT will not incur change fees prior to travel.
• This is available for any of American’s nonrefundable published fares.

Additional updates on existing travel alerts can be found on aa.com/travelalerts.



PREVIOUSLY

AA just posted this: http://news.aa.com/news/news-details/2020/American-Airlines-Extending-Change-Fee-Waivers-for-Customers-With-Travel-Plans-Through-May-OPS-DIS-03/ FORT WORTH, Texas —American Airlines is providing customers additional flexibility in light of concerns around coronavirus (COVID-19).

American has extended its offer to waive change fees for customers who purchased tickets prior to March 1 for travel through May 31. The offer is available for any of American’s fares and customers have until December 31 to rebook travel for future flights. Additional updates on existing travel alerts, including international travel waivers that are available for travel through May 31, can be found on aa.com/travelalerts.

• Any ticket purchased prior to March 1 will not incur change fees prior to travel. Customers must pay any fare difference, if applicable, at time of ticketing of the new fare.
• This is available for any of American’s fares for travel through May 31.
• Customers are allowed to change their origin and destination cities as part of this offer.
• The new ticket must be reissued on/before December 31 or 12 months from the original ticket date (whichever is earlier). Travel must also commence on/before December 31 or one year from original issue date — whichever is sooner.