mvoight

The issue is they are not calling it First, they are calling it Flagship First. That is clearly misleading

happiest_at_40000

Hi, so I am running into this same issue now, a year or so later. I just noticed this thread and find it interesting, though not surprising, that AA hasnt fixed this issue.

Its a 772 LAX to MIA that of course doesnt show Business available but has the Flagship word above the fare in the First class column. When you click on the fare and go to the next screen it cleary says Flagship First. If the next screen just said First it would be fine. I dont think the initial page bothers me as much but when you then have Flagship First written together like that clearly this is misleading. I totally realize its an I fare and its going to be equivalent to the J service on the daily 77W Lax to Mia. I suppose with FFD not even an option right now the only thing I will be missing on the ground is the FF check in. On the plane though one could argue they should get the extra course for meal service and the mattress pad..

I was just curious how did things turn out for the situation above ? It seemed like the thread ended abruptly.. was FF check in and FFD granted or I guess Covid hit b/c your flight was April so maybe you didnt go or no ground experiences were available.

I just dont understand how AA can not fix this. Calling it just First wouldnt be exactly right either since its clearly more than that. There should be someway IT can make it show as Flagship Business. Or the best and most logical thing is why cant they just call all flights up front Business unless its a 3 class cabin.

I figure I'll try to enter FF check in at Lax, not a huge deal if I get the escort or not but quite curious how they handle it.

On a separate but related note, some 772 flights to Miami were showing as regular First. The Flagship logo was not there. However, they are still getting full meal service since its Miami which seems to be getting a full meal during Covid. Its a glitch that some 772 flights dont say Flagship or do some not get the printed menu, extra main course option, blanket/pillow, etc.?

teemuflyer

Well, let's not forget PE on the wide body fleet, available on Int'l and HI flights .

meechyathere

FWIW, this is what the website read in September of 2020. Nothing about the A321T or a 3-cabin required for FF amenities on the JFK/LAX run. So any ticket where Flagship First is displayed should grant FFD, no excuses.

Also curious if anyone was able to take advantage of this before the pandemic hit. Or if anyone was denied FFD on a FF-marked reservation.

HiAperture

You can certainly make that argument with the airline I suppose, but any regular AA flyer, who would even be likely to understand the benefits of Flagship First, knows that the A321T and 77W are the only aircraft with a true Flagship First cabin. I personally wouldn't pick a battle over it.

Dave Noble

If travelling between New York and Los Angeles, indeed, 1st class should afford access

The poster was referring to a LAX-MIA journey and on the image attached it quite clearly states that Flagship 1st gives access to the exclusive, personalised amenites on flights between LAX - MIA when travelling on 777-300 aeroplanes

Since the poster has statef that the booking is for travel on a 777-200, the benefots are not applicable

meechyathere

OP was talking about JFK-LAX. I myself was shopping those flights around that time too, when they had a 772 in the mix in addition to the A321T. Checked the website then and there was also no 77W / A321T mandate on that route.

Dave Noble

use of OP was indeed perhaps flawed here - I meant the latest poster on the issue from this week, rather than issues from last year

poster of https://www.flyertalk.com/forum/32997415-post62.html is referring to travel between LAX and MIA

happiest_at_40000

Yes my post from last night was about MIA. And I do realize there is the note on the AA FF page that does say 77W only for MIA. However, it still seems a little misleading to have it say Flagship First. However, I guess it is some extra amenities from a domestic route and they call it First not Business on 2 class planes so in that sense it is what it is. However, I technically wouldnt even be able to access the lounge since its MIA on an non 77W. Just seems like they should figure a way to not have it come up as Flagship First when its clearly an I fare and not really Flagship First.

In looking now at an Lax to Jfk flight for next wee they have fixed the problem of the original poster. It does say Flagship Business now for all the 772's. So AA did fix this issue. I think I may switch my flight to MIA to the 77W so I can at least get into the Admirals Club and since there is no FFD open yet I dont even have a shot trying to show my receipt saying FF and get in to dining.

Lastly, this might be better for a different/new thread but how come the red eye Lax to Jfk in Flagship Business would have a Snack but the red eye Lax to Miami (and its a 1:25am red eye too) has a full dinner. ? Just seems weird that MIA would get a full meal at 125am but a 915pm red eye on their most prestigious domestic route gets a snack.

I'm fairly new to FT, but this is the best site. I cant believe how every little thing has a thread on here. Its great

happiest_at_40000

Just deciding between switching to the one daily 77W to Miami and the time of that flight is not ideal. Was thinking of keeping the 772. I realize its not truly Flagship first despite the receipt saying that but it is fair to expect the elevated amenities that one would get on the 77W J flight right? I'm thinking printed menu, 4 options of meal, pillow, blanket... If it was just a 100% domestic F flight that happened to be on a widebody then it would not say Flagship, right? Although amenijties aside I guess with the 40% chance of getting the horrible rocking seats, maybe its better to just switch to the 77W.

Dave Noble

Surely having a flight at the right time is more important than whether it is a 777-300 or 777-200 ; business class is not going to be dramatically different between the 2

flg8rmatt

Delta always marketed the J cabin as J when they used their 777s and 764s configured for international on the short runs from ATL to Florida in the early 2000s. They never called it Business Elite (I think that was their term at the time) though.

HiAperture

Yes, you should expect menu with 4 mains, and the bedding set on the 772 on that route.

pdxparse

I'm flying the redeye from LAX-JFK on the 772 (9:15 pm departure). Will they have a meal? Originally ticket was scheduled on the midnight redeye 77W LAX-MIA (I prefer flying transcons to the east coast on redeyes w/lie-flats if possible) but changed my ticket at the last moment out of fear of an aircraft swap (has happened to me on that route before). Not sure if that was foolish or not - but all I really care about is sleep. Some food would be an added bonus.

HiAperture

From what I have seen reported, yes the redeye service does get a hot meal menu.