Main Cabin Extra seats lost - only 1 seat refund instead of 2
Feb 13, 2020, 7:47 am
#1
Original Poster
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 875
Main Cabin Extra seats lost - only 1 seat refund instead of 2
Hello, I had booked MIA-LAX flights for me and my husband last year, and purchased MCE seats shortly after purchase. The flight is for May of this year.
I woke up to this message:
Refund for: Main Cabin Extra
Refund amount: 73.xx USD
Refund to: AMERICAN EXPRESS ending xxxx
Date refund issued: 02/11/2020
Looking at the seat map, all seats are unavailable. (see screenshot)
Two questions:
1 - I am dreading to have the husband call AA (PNR is under his name). Will the refund for the second MCE seat show up automatically?
2 - Is there truly no way for me to get MCE seats for this flight? I am guessing this is due to an equipment change - 737-200 to Airbus 321.
Thank you for any insight
I woke up to this message:
Refund for: Main Cabin Extra
Refund amount: 73.xx USD
Refund to: AMERICAN EXPRESS ending xxxx
Date refund issued: 02/11/2020
Looking at the seat map, all seats are unavailable. (see screenshot)
Two questions:
1 - I am dreading to have the husband call AA (PNR is under his name). Will the refund for the second MCE seat show up automatically?
2 - Is there truly no way for me to get MCE seats for this flight? I am guessing this is due to an equipment change - 737-200 to Airbus 321.
Thank you for any insight
Last edited by happychic; Feb 13, 2020 at 7:56 am
Feb 13, 2020, 8:04 am
#3
Original Poster
Join Date: Apr 2015
Programs: Wyndham Diamond
Posts: 875
I had booked a window seat and aisle seat originally. Now we have one middle seat and one aisle seat. Any way for me to get the window seat back?
Feb 13, 2020, 8:27 am
#4
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
Go try to book a seat on aa.com for the flight and it will show you the seat map. I doubt every single seat is taken this far before the flight; are you on a BE fare by chance? I've seen that before after buying seats on a BE fare where all seats get greyed out.