Against the rules to give up your FC seat?
#106
Original Poster
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
Looks like we have an official announcement from AA. And wouldn't you know, it directly contradicts what the FA said.
Via VFTW blog, dated today.
"It was news to me that American had a rule on this, and sided with those who say the seat holder can’t just give up their seat. I reached out to American to confirm it. However a spokesperson though says that passengers “can switch seats – the only policy we have is they shouldn’t switch seats during a meal service.” As a result the customers “did not violate any rules.” American is “following up with the crew and both passengers.”
Link to blog: https://viewfromthewing.com/first-cl...ver-they-wish/
Via VFTW blog, dated today.
"It was news to me that American had a rule on this, and sided with those who say the seat holder can’t just give up their seat. I reached out to American to confirm it. However a spokesperson though says that passengers “can switch seats – the only policy we have is they shouldn’t switch seats during a meal service.” As a result the customers “did not violate any rules.” American is “following up with the crew and both passengers.”
Link to blog: https://viewfromthewing.com/first-cl...ver-they-wish/
#107
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,230
Hmm, I think that goes above and beyond what many people here would think is a reasonable policy.
The "most reasonable" policy is that you can swap seats at the time of boarding. E.g., one spouse giving the single upgrade to the other, or the CEO giving the upgrade to a worker bee. I think anyone is hard-pressed to come up with a valid reason to disallow this.
But beyond that, mid-flight swaps can be more controversial. Especially since that means two passengers could be raiding the liquor cabinet at the expense of other FC pax.
The "most reasonable" policy is that you can swap seats at the time of boarding. E.g., one spouse giving the single upgrade to the other, or the CEO giving the upgrade to a worker bee. I think anyone is hard-pressed to come up with a valid reason to disallow this.
But beyond that, mid-flight swaps can be more controversial. Especially since that means two passengers could be raiding the liquor cabinet at the expense of other FC pax.
#108
Join Date: Jun 2006
Posts: 78
It sounds to me like the FA took the name correction as some sort of personal affront and responded accordingly.
I'm not sure why the passenger felt the need to correct the name, as it's a superficial gimmick anyway and indicates absolutely no genuine intimacy or friendship (and in this age of gender fluidity, it's not like the FA could look at a passenger, look at the passenger list, and say "Hey, you're not a guy!"). At any rate, the FAs can call me Gracie Lou Freebush as far as I'm concerned, as long as they give me booze and snacks, but for whatever reason this passenger felt the need to set the record straight, and the FA seemed to take it personally...
This is why I tend to take an instant disliking to everybody else on any plane I board, passengers and crew included and stowaways if necessary - it just saves so much time...
I'm not sure why the passenger felt the need to correct the name, as it's a superficial gimmick anyway and indicates absolutely no genuine intimacy or friendship (and in this age of gender fluidity, it's not like the FA could look at a passenger, look at the passenger list, and say "Hey, you're not a guy!"). At any rate, the FAs can call me Gracie Lou Freebush as far as I'm concerned, as long as they give me booze and snacks, but for whatever reason this passenger felt the need to set the record straight, and the FA seemed to take it personally...
This is why I tend to take an instant disliking to everybody else on any plane I board, passengers and crew included and stowaways if necessary - it just saves so much time...
#109
Original Poster
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
It sounds to me like the FA took the name correction as some sort of personal affront and responded accordingly.
I'm not sure why the passenger felt the need to correct the name, as it's a superficial gimmick anyway and indicates absolutely no genuine intimacy or friendship (and in this age of gender fluidity, it's not like the FA could look at a passenger, look at the passenger list, and say "Hey, you're not a guy!"). At any rate, the FAs can call me Gracie Lou Freebush as far as I'm concerned, as long as they give me booze and snacks, but for whatever reason this passenger felt the need to set the record straight, and the FA seemed to take it personally...
This is why I tend to take an instant disliking to everybody else on any plane I board, passengers and crew included and stowaways if necessary - it just saves so much time...
I'm not sure why the passenger felt the need to correct the name, as it's a superficial gimmick anyway and indicates absolutely no genuine intimacy or friendship (and in this age of gender fluidity, it's not like the FA could look at a passenger, look at the passenger list, and say "Hey, you're not a guy!"). At any rate, the FAs can call me Gracie Lou Freebush as far as I'm concerned, as long as they give me booze and snacks, but for whatever reason this passenger felt the need to set the record straight, and the FA seemed to take it personally...
This is why I tend to take an instant disliking to everybody else on any plane I board, passengers and crew included and stowaways if necessary - it just saves so much time...
#110
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,236
yep. Same as if I switch seats with another FC pax if they want to sit together. It's a simple correction that helps later on - if the FA is trying to get my attention by saying something like Mr. Smith, I'm not going to respond.
#111
FlyerTalk Evangelist
Join Date: Jul 2003
Location: jfk area
Programs: AA platinum; 2MM AA, Delta Diamond, Hilton Diamond
Posts: 10,291
(1)How much business does Borden do with AA? If it's lots of $, they should be happy to keep the CEO "happy".
(2)About 6 years ago I was flying from LAS to JFK, a pax in FC wanted his girl friend, who was in Y, seated next to him and offered to pay his seatmate to swap with GF, either $250 or $2500 (I forget which)--no swap occurred, but in this instance I can see AA being miffed: "they were not getting part of the action."
(2)About 6 years ago I was flying from LAS to JFK, a pax in FC wanted his girl friend, who was in Y, seated next to him and offered to pay his seatmate to swap with GF, either $250 or $2500 (I forget which)--no swap occurred, but in this instance I can see AA being miffed: "they were not getting part of the action."
#112
Join Date: Jun 2006
Posts: 78
Be that as it may, genotonda, that's what seemed to set this FA off, genotonda. William1865 thinks first-naming in domestic first class is just silly but that's just me, William1865.
#113
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,236
Looks like we have an official announcement from AA. And wouldn't you know, it directly contradicts what the FA said.
Via VFTW blog, dated today.
"It was news to me that American had a rule on this, and sided with those who say the seat holder can’t just give up their seat. I reached out to American to confirm it. However a spokesperson though says that passengers “can switch seats – the only policy we have is they shouldn’t switch seats during a meal service.” As a result the customers “did not violate any rules.” American is “following up with the crew and both passengers.”
Link to blog: https://viewfromthewing.com/first-cl...ver-they-wish/
Via VFTW blog, dated today.
"It was news to me that American had a rule on this, and sided with those who say the seat holder can’t just give up their seat. I reached out to American to confirm it. However a spokesperson though says that passengers “can switch seats – the only policy we have is they shouldn’t switch seats during a meal service.” As a result the customers “did not violate any rules.” American is “following up with the crew and both passengers.”
Link to blog: https://viewfromthewing.com/first-cl...ver-they-wish/
And this should end the discussion. It's not a rule stated anywhere.
#114
Join Date: Nov 2013
Posts: 4,374
I'll close with practical advice. If you're switching seats between cabins, don't make it known. Let the FA call you by the wrong name.
To be clear I'm totally on the passengers' side in the original account. However, I will assume the ability to remain swapped and not deal with hassle is more important than being addressed by the right name.
To be clear I'm totally on the passengers' side in the original account. However, I will assume the ability to remain swapped and not deal with hassle is more important than being addressed by the right name.
#115
Original Poster
Join Date: Apr 2009
Location: MSP/DFW
Programs: Priority Club PLT, Marriott Titanium, AA EXP
Posts: 480
I'll close with practical advice. If you're switching seats between cabins, don't make it known. Let the FA call you by the wrong name.
To be clear I'm totally on the passengers' side in the original account. However, I will assume the ability to remain swapped and not deal with hassle is more important than being addressed by the right name.
To be clear I'm totally on the passengers' side in the original account. However, I will assume the ability to remain swapped and not deal with hassle is more important than being addressed by the right name.
#116
Join Date: Jun 2010
Location: NYC
Posts: 56
I have done this in the past for team members who do not have the luxury of flying first/business class. I always make it known and make sure that FA does not have issues. In any case, I always make sure that FA knows which seat I am swapping so that there are no issues. Perhaps this was more of misunderstanding that got out of proportion.
l8r
-doc
l8r
-doc
#117
Join Date: Nov 2013
Posts: 4,374
However, I've accepted many seat swaps from the opposite gender within the F cabin and when the FA comes around with the flight manifest and looks confused, I simply say I've swapped seats. I don't say with whom.
#118
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
The "out" for the airline (and not just AA) is the FF rule that all passengers must comply with crew member instructions. This gives FAs and pilots leeway in what kind of "rules" they lay down. Understandably this is needed particularly in the case of an emergency. The CEO claimed he got approval ahead of time and the FA claimed he/she didn't give approval/misunderstood albeit I'm at a loss of what the FA would not have understood. In the end crew members that want to be on a power trip often can by the nature of the job.
#119
Join Date: Jul 2018
Location: SE Wisconsin
Programs: AA EXP, Hilton Diamond for Life
Posts: 337
So what I am still unclear on, going back to the original question, is whether or not there is truly a rule. I give up my first class upgrade on occasion - mostly to my wife. If this is no longer allowed, that will change our travel habits a bit.
#120
Join Date: Mar 2002
Location: CMI
Programs: AA EXP & 2MM, HH DIA, Hertz GLD
Posts: 954
I have swapped seats without issue on American Airlines flights
Over the past 19 years (most of them EXP) - I've swapped my FC seat for a person's coach seat at least 5-6 times.
Never had an issue.
I felt great about being able to initiate a random act of kindness to another person, the other person was happy. Everyone wins.
I am not arguing what AA's policies are (I don't know them), I am also not arguing that they may have labeled switching seats a security risk.
What I don't understand is why it would be a security risk.
Do I get vetted differently if I sit in 1A than if I sit in 16C? Is 1B reserved for people with a higher secret unpublished security clearance than 32E?
Yes, the lack of logic frustrates me. Yes, I get frustrated often.
Keep the faith, YMMV
Pakse
Never had an issue.
I felt great about being able to initiate a random act of kindness to another person, the other person was happy. Everyone wins.
I am not arguing what AA's policies are (I don't know them), I am also not arguing that they may have labeled switching seats a security risk.
What I don't understand is why it would be a security risk.
Do I get vetted differently if I sit in 1A than if I sit in 16C? Is 1B reserved for people with a higher secret unpublished security clearance than 32E?
Yes, the lack of logic frustrates me. Yes, I get frustrated often.
Keep the faith, YMMV
Pakse
Last edited by Pakse; Feb 19, 2020 at 9:22 am Reason: Spelling