JL / JAL award showing available on BA but not bookable on AA
Feb 4, 2020, 8:45 pm
#1
Original Poster
Join Date: Jun 2007
Programs: UA 1K MM, AGR SE, SPG Platinum, HH Gold, MR Gold
Posts: 504
JL / JAL award showing available on BA but not bookable on AA
BA shows business saver award availability for A=>B=>C. AA does not show availability online, and 3 separate phone agents couldn't see/book it either.
But AA does show saver business availability for the individual flights, ie A=>B and B=>C. Don't want to book these legs separately as that costs 10k more miles.
Is this a known issue and are there workarounds?
Thanks!
But AA does show saver business availability for the individual flights, ie A=>B and B=>C. Don't want to book these legs separately as that costs 10k more miles.
Is this a known issue and are there workarounds?
Thanks!
Feb 4, 2020, 9:52 pm
#2
Join Date: May 2003
Programs: OW Emerald
Posts: 1,452
BA shows business saver award availability for A=>B=>C. AA does not show availability online, and 3 separate phone agents couldn't see/book it either.
But AA does show saver business availability for the individual flights, ie A=>B and B=>C. Don't want to book these legs separately as that costs 10k more miles.
Is this a known issue and are there workarounds?
Thanks!
But AA does show saver business availability for the individual flights, ie A=>B and B=>C. Don't want to book these legs separately as that costs 10k more miles.
Is this a known issue and are there workarounds?
Thanks!
If that doesn't work, see wiki:
If JL & QF are showing availability, but AA can't see it, try calling the Australia AA center (https://www.flyertalk.com/forum/30715035-post810.html) as it may be a point-of-sale issue
Last edited by jridge; Feb 4, 2020 at 10:00 pm Reason: add wiki link