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Cleaning crew theft of wallet left in seat pocket on AA flight

Cleaning crew theft of wallet left in seat pocket on AA flight

Old Feb 5, 2020, 3:51 pm
Join Date: Feb 2003
Location: Washington, DC
Programs: AA Executive Platinum/Million Miler, Marriott Titanium Elite-Lifetime, Hilton Gold
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Originally Posted by jordyn
Your examples vary a bit. Once you get to the point that a company has brought in the person that steals from you (as with the cleaning example at your office) as part of your business relationship with the company, it becomes more complicated than that your stuff happened to be stolen while on the premises.
If the cleaning person physically stole the wallet off my person or from my luggage, that's one thing. But, taking a wallet left in a seat pocket to me is solely on whoever left the wallet in the seat pocket in the first place, along the lines of contributory negligence. I know MANY passengers wouldn't think twice about taking cash left in a seat pocket. Is AA responsible then?

At some point, people need to take responsibility for their own actions. In this case, leaving something in a seat pocket that never should have been in a seat pocket to begin with that then results in such thing being stolen because it was left by mistake is not AA's fault.
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Last edited by USFlyerUS; Feb 5, 2020 at 5:41 pm
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Old Feb 5, 2020, 9:48 pm
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Join Date: Aug 2014
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Originally Posted by mvoight
Cell phones didn't look like that in the year 2000.
The Nokia 3210 had been released in 1999
Yes, they were thinking 1990, not 2000..
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Old Feb 6, 2020, 5:49 am
Join Date: Mar 2017
Programs: Does Non Rev count?
Posts: 589
Originally Posted by LondonElite
I can't believe this thread is still going on. If you leave your wallet, crammed full of cash of course, unattended in a public place, you should expect never to see it or its contents ever again. Anything else is a huge bonus. AA owes OP exactly nothing and has already gone beyond with a nice CS gesture.
LondonElite is correct.... I'm sorry this happened to the OP, but come on, you are the one that left your wallet in the seat pocket and forgot about it.
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