[Archived] AA oneworld & Other Airline Partner Award information, rules (2015-2018)
Dec 6, 2018, 9:57 am
#2434
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,470
Dec 6, 2018, 10:13 am
#2435
Join Date: Jun 2009
Location: Oakland, CA
Posts: 1,231
Dec 29, 2018, 12:39 pm
#2438
FlyerTalk Evangelist
Join Date: Oct 2014
Posts: 10,904
Is it generally true that if a routing won't pop up in the online search results (despite all the airlines being searchable online) then an agent won't be able to book it?
I'm trying to book SFO-MLA. On July 4 there is saver business space on SFO-JFK-LHR, all on AA metal (AA 276 redeye on 7/4; AA 142 on 7/5, landing in LHR at 10:10 pm). This seems like the perfect thing to connect to BA 2646 (LGW-MLA) at 5:40pm on 7/6.
However, when I search SFO-MLA online, it only offers me AA276 connecting to BA 2272 (JFK-LGW landing at 10am on 7/6) to BA 2646 leaving at 5:40pm
I don't like this routing for a few reasons. First, I don't want to take BA for the TATL flight due to their ridiculous fuel surcharges. Also, I'd much rather have a 4 hr connection in JFK followed by an overnight in London rather than a non-overnight 15hr connection in New York followed by a 7hr connection in LHR.
Is there some married segment logic preventing me from booking this? Or something else? The routing seems to meet all the rules. I don't really understand how married segment logic affects connections between different airlines.
I'm trying to book SFO-MLA. On July 4 there is saver business space on SFO-JFK-LHR, all on AA metal (AA 276 redeye on 7/4; AA 142 on 7/5, landing in LHR at 10:10 pm). This seems like the perfect thing to connect to BA 2646 (LGW-MLA) at 5:40pm on 7/6.
However, when I search SFO-MLA online, it only offers me AA276 connecting to BA 2272 (JFK-LGW landing at 10am on 7/6) to BA 2646 leaving at 5:40pm
I don't like this routing for a few reasons. First, I don't want to take BA for the TATL flight due to their ridiculous fuel surcharges. Also, I'd much rather have a 4 hr connection in JFK followed by an overnight in London rather than a non-overnight 15hr connection in New York followed by a 7hr connection in LHR.
Is there some married segment logic preventing me from booking this? Or something else? The routing seems to meet all the rules. I don't really understand how married segment logic affects connections between different airlines.
Dec 29, 2018, 12:57 pm
#2439
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,470
Is it generally true that if a routing won't pop up in the online search results (despite all the airlines being searchable online) then an agent won't be able to book it?
I'm trying to book SFO-MLA. On July 4 there is saver business space on SFO-JFK-LHR, all on AA metal (AA 276 redeye on 7/4; AA 142 on 7/5, landing in LHR at 10:10 pm). This seems like the perfect thing to connect to BA 2646 (LGW-MLA) at 5:40pm on 7/6.
However, when I search SFO-MLA online, it only offers me AA276 connecting to BA 2272 (JFK-LGW landing at 10am on 7/6) to BA 2646 leaving at 5:40pm
I don't like this routing for a few reasons. First, I don't want to take BA for the TATL flight due to their ridiculous fuel surcharges. Also, I'd much rather have a 4 hr connection in JFK followed by an overnight in London rather than a non-overnight 15hr connection in New York followed by a 7hr connection in LHR.
Is there some married segment logic preventing me from booking this? Or something else? The routing seems to meet all the rules. I don't really understand how married segment logic affects connections between different airlines.
I'm trying to book SFO-MLA. On July 4 there is saver business space on SFO-JFK-LHR, all on AA metal (AA 276 redeye on 7/4; AA 142 on 7/5, landing in LHR at 10:10 pm). This seems like the perfect thing to connect to BA 2646 (LGW-MLA) at 5:40pm on 7/6.
However, when I search SFO-MLA online, it only offers me AA276 connecting to BA 2272 (JFK-LGW landing at 10am on 7/6) to BA 2646 leaving at 5:40pm
I don't like this routing for a few reasons. First, I don't want to take BA for the TATL flight due to their ridiculous fuel surcharges. Also, I'd much rather have a 4 hr connection in JFK followed by an overnight in London rather than a non-overnight 15hr connection in New York followed by a 7hr connection in LHR.
Is there some married segment logic preventing me from booking this? Or something else? The routing seems to meet all the rules. I don't really understand how married segment logic affects connections between different airlines.
Dec 29, 2018, 1:24 pm
#2440
Join Date: Jan 2012
Programs: AY+ Plat, Marriott Plat, Hyatt Discoverist
Posts: 2,846
No, aa.com will certainly not show you all available routings, especially when the ones you want start to involve 3+ connections and/or longer connecting times than others. Just put the SFO-JFK-LHR on hold at aa.com, then call AA to add the LGW-MLA segment onto your existing award.
That said, AA now limits international awards to 4 segments (i.e., 3 connections). Also, per some recent posts in the following thread, it seems there are new restrictions on AA agents searching and booking by segment.
HELP DESK: MileSAAver / SAAver award questions, assistance
Dec 29, 2018, 1:53 pm
#2441
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
No, aa.com will certainly not show you all available routings, especially when the ones you want start to involve 3+ connections and/or longer connecting times than others. Just put the SFO-JFK-LHR on hold at aa.com, then call AA to add the LGW-MLA segment onto your existing award.