Glitch: Extra "Complimentary" SWUs in Account 1/1/2020 (now clawed back)
Jan 2, 2020, 8:54 am
#31
Join Date: Mar 2007
Programs: AA EXP
Posts: 68
All of these data points make me think that AA's IT system was never updated from last year, when EXP/CK got 2 more SWU at 150K and 2 more at 200K.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Jan 2, 2020, 9:28 am
#34
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
All of these data points make me think that AA's IT system was never updated from last year, when EXP/CK got 2 more SWU at 150K and 2 more at 200K.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Jan 2, 2020, 10:28 am
#37
Join Date: Jan 2005
Location: San Diego US and Brisbane AU
Programs: AA EXP/2MM - DL PM - OZ Diamond - Bonvoy LTT - Hyatt Glob - IHG Plat - National EE - Sixt Platinum
Posts: 1,315
All of these data points make me think that AA's IT system was never updated from last year, when EXP/CK got 2 more SWU at 150K and 2 more at 200K.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Seems like someone forgot to remove the code... and since it's a holiday week, I'm guessing this will be remedied by early next week.
Jan 2, 2020, 10:46 am
#38
Join Date: Feb 2013
Location: PHX
Programs: AA EXP, IHG Diamond, IC Amb
Posts: 5,510
Jan 2, 2020, 11:37 am
#41
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,247
Jan 2, 2020, 12:34 pm
#45
Join Date: Jan 2020
Programs: American Airlines, Marriott Bonvoy
Posts: 2
Im over 150k but under 200k. I have not chosen my 150k option yet in the wallet. Received 2 SWU's on the 31st marked as "Exec Plat". Thinking like most this is a system error. Can only imagine it going 1 of 3 ways:
American states there was an issue and lets us keep them
American states there was an issue and redacts them
American hasn't sent out marketing material for a promo they could be targeting FF's over the 150k amount
American states there was an issue and lets us keep them
American states there was an issue and redacts them
American hasn't sent out marketing material for a promo they could be targeting FF's over the 150k amount