Concessions for EXP short fall?
Dec 8, 2019, 8:23 pm
#1
Original Poster
Join Date: Mar 2017
Posts: 1,727
Concessions for EXP short fall?
I have been an EXP for several years now and am currently 9,500 miles short of re re-qualiflying. However, last month I was detetected with a Stage IV cancer and underwent an 18-hour surgery; Allthough I have tickets already in place for another 30K miles, the doctor has ruled out overseas travel before the end of the year. I s there any way AA may extend another year of EXP membership without having to pay the absurd amounts they usually want?
Dec 8, 2019, 9:09 pm
#4
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Dec 8, 2019, 9:12 pm
#5
Suspended
Join Date: Mar 2001
Location: FIND ME ON TWITTER FOR THE LATEST
Posts: 27,730
Success would depend on several factors (member profitability, # of previous elite exceptions if any, years at EP, etc,) but it can and does happen occasionally. Can also depend on amount of shortfall vs. remaining/missed portion of the year (in other words someone at this point in the year over 90K, etc.-- someone who was unambiguously on track but had major medical setback, etc)
Dec 8, 2019, 9:44 pm
#9
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,550
The REAL answer is "Only AA knows, and the only way to find out is to ask."
I'd personally think that if there's any cause that would cause them to waive their policies, it would be this.
Here's hoping you not only get your status extended but are well enough to take many trips enjoying it.
I'd personally think that if there's any cause that would cause them to waive their policies, it would be this.
Here's hoping you not only get your status extended but are well enough to take many trips enjoying it.
Dec 10, 2019, 7:33 am
#13
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,191
your first priority should be to get healthy... lets hope it works out for you.
Now will AA... call them.. get to the right people at AA.... hope they are understanding as the members are here at FT
Now will AA... call them.. get to the right people at AA.... hope they are understanding as the members are here at FT