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flight oversold - endorse ticket to another airline?

flight oversold - endorse ticket to another airline?

Old Dec 3, 19, 10:07 am
  #1  
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flight oversold - endorse ticket to another airline?

If a domestic AA flight is oversold and AA is looking for volunteers -- and the alternate AA flight they are offering is inconvenient (connection rather than nonstop, and a very late arrival) -- how likely is it that AA would be willing to put us on another airline, that has a more convenient flight to our destination, if we are willing to volunteer and we request that? Does it just depend on how desperate they are for volunteers?

Also, is AA likely to agree to put us in F on the alternate flights, when we are booked in Y, assuming there are available seats in F, as part of the "compensation" for giving up our seats?
Chamor is offline  
Old Dec 3, 19, 10:18 am
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Originally Posted by Chamor View Post
If a domestic AA flight is oversold and AA is looking for volunteers -- and the alternate AA flight they are offering is inconvenient (connection rather than nonstop, and a very late arrival) -- how likely is it that AA would be willing to put us on another airline, that has a more convenient flight to our destination, if we are willing to volunteer and we request that? Does it just depend on how desperate they are for volunteers?

Also, is AA likely to agree to put us in F on the alternate flights, when we are booked in Y, assuming there are available seats in F, as part of the "compensation" for giving up our seats?
Both depend on how desperate they are for volunteers, but both are very unlikely. They will probably raise the compensation amount until they get someone to agree to a price which includes AA flights and no upgrades.
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Old Dec 3, 19, 10:21 am
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In an oversell situation, AA will give you a voucher and book you on the next AA flight available in the cabin you paid for.

It is very unlikely they will endorse your ticket to another airline (especially if you are not an ExPlat or CK), nor would I expect an upgrade as part of any VDB compensation unless those are the only seats available.

Bottom line, they'll pay whatever you like in voucher form, but are unlikely to serve any requests outside of vouchers (since they can likely find someone who isn't asking for exceptions).
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Old Dec 3, 19, 10:29 am
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Originally Posted by Chamor View Post
If a domestic AA flight is oversold and AA is looking for volunteers -- and the alternate AA flight they are offering is inconvenient (connection rather than nonstop, and a very late arrival) -- how likely is it that AA would be willing to put us on another airline, that has a more convenient flight to our destination, if we are willing to volunteer and we request that? Does it just depend on how desperate they are for volunteers?

Also, is AA likely to agree to put us in F on the alternate flights, when we are booked in Y, assuming there are available seats in F, as part of the "compensation" for giving up our seats?
Neither is particularly likely, in my opinion.
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Old Dec 3, 19, 10:41 am
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Only if there are no volunteers and the flight is oversold enough that volunteers will in all likelihood be needed would AA agree to another carrier and/or upgrading of class of service. Furthermore GAs probably couldn't make that assessment until around T-45 after check in closes. Even at that flyers check in but don't show for any number of reasons. If the flight were still oversold by a sizable number after check in you might have greater negotiation power. If the flight is oversold by 1-4 paxs very doubtful and you may not even be needed.
MiamiAirport Formerly NY George is offline  
Old Dec 3, 19, 10:57 am
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Without the specifics, this is all shooting in the dark. But,

1. Does AA have an interline ticketing agreement with the other carrier? If not, then forget it.
2. Even if AA is willing to rebook in F, will the other carrier accept the Y "coupon" as payment? Not likely.

VDB is a reverse auction. If the offer is a $400 voucher and rebooking on the inconvenient flight or some other AA flight, and someone else accepts that, you do not even get to make your case. It is also a lot easier to pay $500 or more to get a volunteer rather than spending a lot of time engaging in what is a complex transaction at the gate.

All of this presupposes that an overbooked flight really is oversold at the gate.

Bottom line is that I would plan on this not happening and also be ready to pounce if there is an offer and the dollars and reroute work.
Often1 is offline  

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