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-   -   Can’t retrieve mobile boarding pass? (https://www.flyertalk.com/forum/american-airlines-aadvantage/1992537-can-t-retrieve-mobile-boarding-pass.html)

deeruck Oct 23, 2019 2:37 pm

Can’t retrieve mobile boarding pass?
 
I can't retrieve a mobile boarding pass for a domestic flight tomorrow. The app is giving me a message to "Get passes at the airport". Anyone else having this issue? Strangely, I can print one from the website.

genotonda Oct 23, 2019 2:41 pm

No problems here.

MiamiAirport Formerly NY George Oct 23, 2019 2:51 pm


Originally Posted by deeruck (Post 31659732)
I can't retrieve a mobile boarding pass for a domestic flight tomorrow. The app is giving me a message to "Get passes at the airport". Anyone else having this issue? Strangely, I can print one from the website.

That happens time to time me when I'm upgraded. I can download one from aa.com but I can't pull up one up on mobile. I find by flight time magically the app provides a BP. Worst come to worst the OP could use the printed BP but we know that's so totally 2000.

deeruck Oct 23, 2019 3:02 pm


Originally Posted by newyorkgeorge (Post 31659768)
Worst come to worst the OP could use the printed BP but we know that's so totally 2000.

Exactly, that's my concern. What if someone sees me :D

MiamiAirport Formerly NY George Oct 23, 2019 3:12 pm


Originally Posted by deeruck (Post 31659800)
Exactly, that's my concern. What if someone sees me :D

They might think your're a Luddite. Just whip out your flip phone and try to look stylish.

bchandler02 Oct 23, 2019 4:11 pm

SSSS time!!

cmd320 Oct 23, 2019 5:57 pm


Originally Posted by bchandler02 (Post 31660034)
SSSS time!!

This has also been my experience when I can not obtain mobile BPs across multiple airlines.

donotblink Oct 23, 2019 6:01 pm


Originally Posted by bchandler02 (Post 31660034)
SSSS time!!

In this case you wouldn’t be able to check in either.

Madison Guy Oct 23, 2019 6:11 pm


Originally Posted by donotblink (Post 31660351)
In this case you wouldn’t be able to check in either.

Incorrect, IME. The app (or website) reports that you HAVE been checked-in, but must obtain BP at the AP. (Although that was in INTL return to the U.S. for me - not domestic.)

ashill Oct 23, 2019 10:12 pm


Originally Posted by bchandler02 (Post 31660034)
SSSS time!!

When you’re able to print the boarding pass at home? Usually I can’t get a boarding pass at all before arriving at the airport with SSSS.

travelingdrsuz Oct 24, 2019 1:29 am

This happened to parents and me when we were given free TSA Pre-Check before and international trip (this before I had Global Entry and Pre-Check).

fotographer Oct 24, 2019 4:26 am

I might be in the minority.. but I always prefer a paper ticket... dont know why..
maybe I am just old

cmd320 Oct 24, 2019 7:25 am


Originally Posted by fotographer (Post 31661422)
I might be in the minority.. but I always prefer a paper ticket... dont know why..
maybe I am just old

I always print one from the kiosk to have on had which clearly shows my seat assignment. Just in case someone tries to pull some shenanigans along the way.

MiamiAirport Formerly NY George Oct 24, 2019 9:50 am


Originally Posted by cmd320 (Post 31661752)
I always print one from the kiosk to have on had which clearly shows my seat assignment. Just in case someone tries to pull some shenanigans along the way.

It happened to me. I just showed the GA my BP on my phone. Turns out the other pax gave the GA a BP for another flight and it beeped dupe seat.

chicago747 Oct 24, 2019 10:49 am

With the new crackdown on carry on baggage...paper and mobile passes count towards your carry on allowance....need to gate check them both along with your newspaper, bottled water, and all common sense :)


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