AA Increasing Carry On Bag Enforcement, Audits (Oct 2019)
#211
Join Date: May 2003
Location: Texas
Programs: Hyatt Glob (Barely); Marriott Plat Life; AA Up and Down Now Plat; Hilton, UA, BA, HA Peasant
Posts: 2,668
So are fishing poles, hiking sticks, guitars, trombones, big hats, and other non-traditional items that clog and defile a bin all by themselves, not to mention personal comfort zebras, all still getting a free pass?
But I do wonder if, if it is so important to sporadically enforce exact sizes over the disputed width of a bag seam, why the FAA does not just call out a single uniform standard for all carries passengers to live by?.
But I do wonder if, if it is so important to sporadically enforce exact sizes over the disputed width of a bag seam, why the FAA does not just call out a single uniform standard for all carries passengers to live by?.
Last edited by jayer; Oct 28, 2019 at 10:32 am
#212
Join Date: Feb 2000
Location: New York, NY, USA
Programs: BAGold; AA3MMPlat; UA1MMGold; FBGold; MarriottAmb; AccorPlat; HHGold; ICPlatAmb; HyattDiscoverist
Posts: 4,378
My 3 flights (ex-JFK, LAX, and PHX) in the last 5 days all seemed as usual (at JFK I entered TSA security through Flagship checkin and did not encounter any baggage dragons of the sort described in a post above) and, indeed, at PHX last night the guy behind me on the jetway was carrying 3 bags.
My next AA flight is on November 1; I am hoping it will be more of the same, but who knows.
My next AA flight is on November 1; I am hoping it will be more of the same, but who knows.
#213
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
So are fishing poles, hiking sticks, guitars, trombones, big hats, and other non-traditional items that clog and defile a bin all by themselves, not to mention personal comfort zebras, all still getting a free pass?
But I do wonder if, it is so important to sporadically enforce exact sizes over the disputed width of a bag seam, why the FAA does not just call out a single uniform standard for all carries passengers to live by?.
But I do wonder if, it is so important to sporadically enforce exact sizes over the disputed width of a bag seam, why the FAA does not just call out a single uniform standard for all carries passengers to live by?.
Carriers propose their own carry-on policy and file it with FAA. The FAA rules violation is the carrier's failure to enforce its own policy.
#214
Join Date: Jan 2005
Location: BMI
Programs: AA EXP, Delta, Amtrak, Hertz PC
Posts: 657
On a flight DCA-ORD late last week. Friendly gentleman gate agent tries to get a couple of the early coach passengers (group 2 and 3) to put bag in sizer while he is also scanning boarding passes. One of the bags is slightly too big, gentleman says need to check it, passenger just walks down the jet bridge with her bag. He tried to ask a second passenger to put bag in sizer but he just walked down jet bridge and didn't even stop (sizer is between the scanning device and the door). Then he just gave up. So, I believe the earlier post that they are supposed to be increasing enforcement, but I am not sure the GA's hearts are really into it.
I do feel for the group 8 and group 9 passengers that ALWAYS have to check their roll aboard in an effort to meet departure time. Twice last week they were told that, both times on the newer 737-800 with the larger bins where the bags fit sideways. Of course, both times the flight went out with plenty of room in the overheads. I sat next to a group 3 passenger in the exit row, he was upset he had to check his bag as he had arrived late from a tight connection and boarded with group 8. There was virtually empty "reserved for MCE" bin above our seats.
I do feel for the group 8 and group 9 passengers that ALWAYS have to check their roll aboard in an effort to meet departure time. Twice last week they were told that, both times on the newer 737-800 with the larger bins where the bags fit sideways. Of course, both times the flight went out with plenty of room in the overheads. I sat next to a group 3 passenger in the exit row, he was upset he had to check his bag as he had arrived late from a tight connection and boarded with group 8. There was virtually empty "reserved for MCE" bin above our seats.
#215
Join Date: Dec 2012
Location: SEA, TPA
Programs: AA EXP, AS MVPG, FB Gold
Posts: 287
the question is whether this will be enforced for all cabins of service or just a select few. . . about 4 months ago while going through JFK, I had my carry on - which is the older 22x14" depth size - they have now gone to the 22x12" size but the majority of bags in the US do not comply. .
Anyhow, the reason I bring this up is that i was late boarding since it was a transfer and the militant lady measured my bag and said It would not be allowed through. I used the "I just flew this yesterday and you were fine with it " argument. . . She says - doesnt matter. Then the other lady whispered that me and my fiance were first class (we had been 500 mile upgraded), so she just muttered something and let us through. .
So the issue is whether this will be strictly enforced regardless of ticket class, or be enforced only for those boarding groups past Concierge Key, ExPlat, and priority boarrding groups ? Because I get the sneaky feeling that they want to enforce this for just the 5-9 groups. ..
Anyhow, the reason I bring this up is that i was late boarding since it was a transfer and the militant lady measured my bag and said It would not be allowed through. I used the "I just flew this yesterday and you were fine with it " argument. . . She says - doesnt matter. Then the other lady whispered that me and my fiance were first class (we had been 500 mile upgraded), so she just muttered something and let us through. .
So the issue is whether this will be strictly enforced regardless of ticket class, or be enforced only for those boarding groups past Concierge Key, ExPlat, and priority boarrding groups ? Because I get the sneaky feeling that they want to enforce this for just the 5-9 groups. ..
The disallowed "second carry-on" was a suit bag containing the suit I was to wear at the memorial service for a long-time family friend.
Result: I had to check my new(ish) Rimowa carry-on, for free, yes -- but at the "cost" of a completely dented-in corner on the first of several flights that weekend.
And of course the overhead bins in the forward cabin were essentially empty on each of my flights.
Classic example of govt regulations run amuck. And robotic compliance to what I was clearly informed to be heightened pressure from the FAA.
"Why?" "Because I said so." Because there was no other valid reason.
#216
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
While I sympathize, hard-sided bags are subject to being dented. It's just the way that thing work. Baggage handlers aren't always as careful with our bags as we are. Separately, I've always wondered why, given the increased possibility of denting, people spend that kind of money for a hard-sided Rimowa.
#217
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,581
Seriously and aggressively enforced upon me (EXP for years) at MIA, LAX, and JFK on a recent trip to the West Coast a week and a half ago.
The disallowed "second carry-on" was a suit bag containing the suit I was to wear at the memorial service for a long-time family friend.
Result: I had to check my new(ish) Rimowa carry-on, for free, yes -- but at the "cost" of a completely dented-in corner on the first of several flights that weekend.
And of course the overhead bins in the forward cabin were essentially empty on each of my flights.
Classic example of govt regulations run amuck. And robotic compliance to what I was clearly informed to be heightened pressure from the FAA.
"Why?" "Because I said so." Because there was no other valid reason.
The disallowed "second carry-on" was a suit bag containing the suit I was to wear at the memorial service for a long-time family friend.
Result: I had to check my new(ish) Rimowa carry-on, for free, yes -- but at the "cost" of a completely dented-in corner on the first of several flights that weekend.
And of course the overhead bins in the forward cabin were essentially empty on each of my flights.
Classic example of govt regulations run amuck. And robotic compliance to what I was clearly informed to be heightened pressure from the FAA.
"Why?" "Because I said so." Because there was no other valid reason.
Was your carry on bag compliant or was it correctly being refused?
#218
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
On two flights today SAN-PHL and PHL-CDG - no enforcement that I am aware of however I boarded in Group 1 each time. Did not see a sizer in the Gate Area in SAN. Returning from this trip after November 1st so it will be interesting to see what happens in PHL where my regular late flight to SAN is always full. My B&R spinner is compliant so I’m not concerned but I am sympathetic to those who will get a forced gate check for a minor breech.
#220
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
OP indicates traveling with both a carry on Rimowa and a garment bag. Neither being small enough to qualify as a personal item. So two carry on items exceeding limit of one.
#221
Join Date: May 2006
Location: DFW
Programs: AA EXP, AA MM, Hilton Honors Diamond
Posts: 122
Only a few other posters have touched on this but one of the biggest reasons many elites and premium customers probably don’t check a bag (even when it is free for them) is the unreasonable amount of time it takes AA to get the bags to the carousel. I’m DFW based and travel between many of the other AA hubs on a constant basis and having to routinely wait 30-45+
minutes to retrieve a checked bag is a joke.
I know it’ll never happen with Parker at the helm but maybe a baggage delivery guarantee like Delta and Alaska have in place would be nice. If your checked bags haven’t arrived within 20-25 minutes of arrival you’re given a small amount of miles or a discount code for a future flight. I know this thread is about carryon size enforcement but I feel like people would be less inclined to push the envelope on the size of their carryon bag if they could check it and retrieve it at their destination in a reasonable amount of time...
minutes to retrieve a checked bag is a joke.
I know it’ll never happen with Parker at the helm but maybe a baggage delivery guarantee like Delta and Alaska have in place would be nice. If your checked bags haven’t arrived within 20-25 minutes of arrival you’re given a small amount of miles or a discount code for a future flight. I know this thread is about carryon size enforcement but I feel like people would be less inclined to push the envelope on the size of their carryon bag if they could check it and retrieve it at their destination in a reasonable amount of time...
#222
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
I think that's part of it. The other part of it is the reliability of baggage service. Fees also come into play for those that are not exempt from them.
If AA (or any airline) could guarantee a reasonable deliver time, and a Fedex/UPS level of success in not losing the bags, I think more people would check a bag and this problem would go away.
But, after a few trips where airlines have lost/delayed my bags, I'm done with it unless I absolutely have to. Not everyone can run out to a random store upon arrival and buy what they need, it simply doesn't exist.
Now I have to decide if I am going to give in and check a bag on my flight to Dublin next week..
If AA (or any airline) could guarantee a reasonable deliver time, and a Fedex/UPS level of success in not losing the bags, I think more people would check a bag and this problem would go away.
But, after a few trips where airlines have lost/delayed my bags, I'm done with it unless I absolutely have to. Not everyone can run out to a random store upon arrival and buy what they need, it simply doesn't exist.
Now I have to decide if I am going to give in and check a bag on my flight to Dublin next week..
#223
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,645
Just flew LHR-LAX AA109.
Zero enforcement.
Saw the new sizer with the white (carry-on) and yellow (personal item) lines tucked in a corner of the gate (all sad and lonely )
Also, they did not force carry-on check for last groups and it seems everybody found a spot in the overhead bins for their bags.
I guess the FAA does not care as much about international outposts?
Zero enforcement.
Saw the new sizer with the white (carry-on) and yellow (personal item) lines tucked in a corner of the gate (all sad and lonely )
Also, they did not force carry-on check for last groups and it seems everybody found a spot in the overhead bins for their bags.
I guess the FAA does not care as much about international outposts?
#224
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
Long story short, I had a gate check on a DL flight to CDG recently. When the bag didn’t show up, I went to the appropriate place near baggage claim to inquire. They had my hard side carryon bag there but it had been run over by something heavy given the size of the tire tread markings on it. It was completely crushed and shattered. I managed to unload the contents into a black trash bag and I put in a claim. I went on with the trip with my black garbage bag, rented a car and drove to my job in a remote town in the Burgundy region and into an apartment that I had rented for five nights. I got on Amazon France and ordered an Amazon Basic Carryon spinner for €50 and it was delivered in two days. And the trip went on and in this case, I didn’t have to spend time looking for a store.
#225
Join Date: Jan 2009
Location: OKC
Programs: IHG Spire, National Exec, AA Plat
Posts: 2,274
Long story short, I had a gate check on a DL flight to CDG recently. When the bag didn’t show up, I went to the appropriate place near baggage claim to inquire. They had my hard side carryon bag there but it had been run over by something heavy given the size of the tire tread markings on it. It was completely crushed and shattered. I managed to unload the contents into a black trash bag and I put in a claim. I went on with the trip with my black garbage bag, rented a car and drove to my job in a remote town in the Burgundy region and into an apartment that I had rented for five nights. I got on Amazon France and ordered an Amazon Basic Carryon spinner for €50 and it was delivered in two days. And the trip went on and in this case, I didn’t have to spend time looking for a store.