AA 105 77W biz seat literally falling apart
Oct 13, 19, 7:57 am
#1
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AA 105 77W biz seat literally falling apart
Trying to post from AA 105 but data is not working. Seat is falling apart. Asked FA what to do with random panel lying on the floor, told she had no idea where it goes, just stow it somewhere. Also IFE on this plane not updated for Oct or just old, since all the new movies I had on JFK-LHR not loaded. Going for great! Sigh.
https://m.imgur.com/a/ObrTJ0j
https://m.imgur.com/a/ObrTJ0j
Oct 13, 19, 9:05 am
#2
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Originally Posted by GetSetJetSet
Trying to post from AA 105 but data is not working. Seat is falling apart. Asked FA what to do with random panel lying on the floor, told she had no idea where it goes, just stow it somewhere. Also IFE on this plane not updated for Oct or just old, since all the new movies I had on JFK-LHR not loaded. Going for great! Sigh.
https://m.imgur.com/a/ObrTJ0j
https://m.imgur.com/a/ObrTJ0j
Oct 13, 19, 9:14 am
#3
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Is that a 77W? Did the flight attendant offer to compensate you with miles on the spot? They've done this to me before with some sort of handheld device and I believe they have the authority to comp up to 10K miles.
Oct 13, 19, 10:55 am
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Pretty poor showing for a premium product on an aircraft that's not even 10 years old yet.
Oct 13, 19, 11:08 am
#5
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Originally Posted by enviroian
Is that a 77W? Did the flight attendant offer to compensate you with miles on the spot? They've done this to me before with some sort of handheld device and I believe they have the authority to comp up to 10K miles.
Oct 13, 19, 2:08 pm
#6
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AA ignored two tweets and now say they will “look into it” AKA do nothing.
Oct 13, 19, 2:14 pm
#7
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Originally Posted by GetSetJetSet
AA ignored two tweets and now say they will “look into it” AKA do nothing.
Oct 13, 19, 2:15 pm
#8
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Originally Posted by GetSetJetSet
AA ignored two tweets and now say they will “look into it” AKA do nothing.
Oct 13, 19, 2:22 pm
#9
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Originally Posted by JonNYC
That's just -slightly- more response than it deserved.
The correct response should be "thanks for letting us know, we'll act on it as soon as we can" . something that even a Towneplace Marriott can do consistently well. (Nothing against townplaces, but picked them as an example as they are typically the cheapest Marriott option).
Oct 13, 19, 2:31 pm
#10
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Originally Posted by GetSetJetSet
AA ignored two tweets and now say they will “look into it” AKA do nothing.
Oct 13, 19, 2:46 pm
#11
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Not hungry and would have passed anyway but was not even OFFERED the pre-arrival meal. Well done AA!
Oct 13, 19, 2:48 pm
#12
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Originally Posted by GetSetJetSet
Not hungry and would have passed anyway but was not even OFFERED the pre-arrival meal. Well done AA!
Oct 13, 19, 2:50 pm
#13
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Originally Posted by GetSetJetSet
how does that boot leather taste? Unreasonable to expect seats that aren’t falling apart. What magic do other carriers use to keep theirs together?
Oct 13, 19, 2:52 pm
#14
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Originally Posted by upinsmoke
You're right. Your flight should have been delayed or cancelled so that mechanics could fix the small panel that became unglued, and which had zero impact on your use of the seat.
Oct 13, 19, 2:55 pm
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Originally Posted by upinsmoke
You're right. Your flight should have been delayed or cancelled so that mechanics could fix the small panel that became unglued, and which had zero impact on your use of the seat.
