Problem Checking In On-Line for Flight Today
 

I depart Hawaii this afternoon on an American Airlines code share flight, operated by Hawaiian Airlines. I just tried to check in, both at the AA site, and the HA site. The AA site says it can't check me in; that I have to check in with the airline that operates my first flight. HA doesn't recognize my AA confirmation number or ticket number and I can't check in online on HA. Also, when AA issued my ticket, a seat assignment was not generated for HA. I assumed it would generated on the boarding pass (which I can't get), as it was on the outbound legs. (I received HA seat assignments and boarding passes for all of the segments on the outbound, with one of them also operated by HA, when I checked-in on AA.)

Is this normal? Am I am going to have anything to worry about when I get to the airport? (KOA)

I keep getting tripped up on keeping the codeshare stuff straight. What is the same and what isn't the same. It didn't occur to me I would not be able to check-in on-line for an AA code share flight.

You can call AA and ask for the HA confirmation number which should then allow you to check in online.

In addition to the above, online check-in often doesn't work when you have an itinerary with mixed carriers like this, etc. Nothing to worry about.

https://www.flyertalk.com/forum/amer...ry-merged.html

Thanks Everyone!

This happens to me 100% of the time where I book a partner airline operated flight on an AA itinerary/ticket/flight number. Just check-in at the airport. Nothing to worry about.

The easy way to get your HA PNR might be to DM @AmericanAir on Twitter.