Jan 6, 2020, 12:24 pm
Last edit by: Microwave
HELP DESK: Lounge Access, Access Rules. Will I Have Lounge Access? (2020)
Please read this wiki carefully; some fine nuances exist.
Please read this wiki carefully; some fine nuances exist.
Admirals Club lounges have reopened from the Covid closures, but not all Clubs have reopened, and hours have changed.
Link to aa.com Admirals Club, Flagship Lounge Access rules.
Also see Admirals Club rates increasing, new restrictions: 2019
PLEASE DO NOT ALTER THE CONTENT OF THIS MODERATOR NOTE
The Lounge Access Help Desk
To assist members with questions about Lounge Access Rules that they have not been able to answer on their own using the above resources, the AA Moderator team has decided to institute this thread, the third in a series of "Help Desk" threads. N.B.: If you have questions about physical access to a specific lounge (e.g., airside vs. landside, different terminal, etc.), please search for and post to the appropriate specific thread for that lounge.
New threads on this topic will be merged into this one and bumped by the moderators as necessary. As such, we do not expect that this thread will develop into a searchable database, but that it will nonetheless provide a valuable resource to members. As well, we may shed / pare down posts from time to time to a trailing thread or similar device.
Our goal is to provide a place where members can feel welcome to post such questions and expect helpful, accurate responses. In this way, we hope to accommodate the needs and desires of both new and veteran members - those who aren't sure they are interpreting the available resources correctly can ask for help without fear of snarky-appearing responses; those who do not wish to participate in such threads are invited and, indeed, encouraged, to ignore this thread.
Please be forewarned: This thread will be subject to heavy moderation. Posts that are incorrect will be subject to deletion without notice - DO NOT POST answers unless you are sure your answer is complete and correct. Posts that are unhelpful or off-topic will also be subject to deletion without notice - DO NOT POST unless you can be friendly, helpful, concise, and salient.
Finally, a few guidelines for members posting queries to this thread:
- Please DO make an effort to review the listed resources before posting here.
- Please DO try to give as much information as possible, including your entire itinerary, with carrier for each segment and codeshares and stopovers clearly designated, your class of service and fare class purchased, whether or not you have Admirals Club or Qantas Club membership, a Citi AAdvantage Executive card (which includes full Admirals Club membership), and the number of guests and your family relationship with them, if any.
- Please DO understand it could take some time for answers (especially on holidays and weekends.)
- Please DO thank helpful members volunteering to reply to your questions.
Note: Members interested in arranging AA lounge meet-ups or offer guesting in should use this thread: Admirals Club / Flagship Lounge Meet Up & Guest Offer (master thread)
Also see the future changes in lounges and access: Admirals Club and Flagship Lounge Changes, Renovations & Additions
Sincerely,
The American Airlines AAdvantage forum Moderator Team
(Help Desk established by dstan)
=================end mod note===================
NOTE: The kduarte Lounge Access tool page has become unavailable
="3"%Help Desk: Lounge Access Rules / Will I Have Lounge Access?
Lounge Access can be obtained in a number of ways during travel on AA and its oneworld partner airlines. These include purchasing an Admirals Club one day pass, or via Citi AAdvantage Executive MasterCard (including, as of Dec 2015, authorized Executive card users), reciprocity agreements with other airlines, traveling on certain transcon flights in F or J, or traveling internationally with Platinum or Platinum Pro (oneworld Sapphire) or Concierge Key or Executive Platinum (oneworld Emerald) status or in F or J classes of service - except if flying solely within North America destinations other than MEX as AAdvantage elite or AA elite in Business class. The last is often the greatest source of confusion, despite lounge access rules being described clearly on aa.com.
Admirals Club members paid or Executive primary cardholder members) are entitled guests as follows:
Up to two guests or household members (spouse, domestic partner and/or children under the age of 18) may accompany the member.
Executive card subsidiary cardholders have admission as well.
PLT and PPRO members are eligible for access to all oneworld Business Class lounges, now including Flagship Lounges, including Admirals Clubs; EXP and CK members are also eligible for access to nearly all oneworld First Class lounges, including Flagship Lounges.
For AA status-based access (PLT, PPRO, EXP, Concierge Key),* passengers must: (1) be traveling on an international itinerary (Europe, Asia, Central and South America, and Mexico City, excluding the Caribbean and other destinations in North America (other than on certain three class transcontinental flights) including other destinations in Mexico, and (2) have an onward flight on a oneworld airline marketed and operated flight on the same day.
Lounges operated by third parties or premium lounges operating outside of oneworld rules (e.g. BA Concorde Room, Qatar Al Safwa or Al Mourjan lounges, AA Flagship First Dining) may be excluded, and all may may refuse admittance if they claim they are crowded. There are other exceptions.
*Non-AA oneworld Sapphire and Emerald elites are not subject to rule #1 above.
Emerald / EP on CX JFK-YVR are not subject to AA limitations and are issued Flagship Lounge invitations for use at JFK.
The following exceptions apply: (in part; for the entire list, see here)
American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp
American Airlines and Qantas paid programmes
American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement.
American Airlines AAdvantage member North American flights
American Airlines Airlines AAdvantage members, regardless of their tier status or class of travel, are not eligble for lounge access when travelling solely on North American flights within or between the U.S, Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Carribean. For more information, visit, http://aa.com/i18n/travelInformation...miralsClub.jsp
Traveling Flagship® Business Transcontinentalalso gives you lounge access and other amenities:
Los Angeles (LAX) - New York (JFK)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
San Francisco (SFO) - JFK
LAX - Boston (BOS) – traveling on A321T aircraft only
LAX - Miami (MIA) – traveling on B777-300 aircraft only (through October 26, 2019)
The following exceptions apply:
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico [except Mexico City], the Bahamas, Bermuda and the Caribbean; customers travelling in First or Business class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and vice-versa are eligible for lounge access. oneworld lounge access page - link
Important Note: Though this announcement excluded Northern South America and Central America, those travelling to or from those destinations in J/F or who hold OWE or OWS, including AA elites, do indeed have access to the Flagship Lounge. See the link below for Flagship Lounge access rules for details.
In the Flagship Dining subsection, they state:
Beginning in early 2017, the Flagship Dining experience will be available in select cities with 3-class service:
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
● Dallas/Fort Worth (DFW) (2019)
● New York (JFK)
● Miami (MIA)
● Los Angeles (LAX)
First Class customers on American’s three class international and transcontinental flights will have exclusive access to Flagship Dining.
Flagship Lounges (JFK, LAX, LHR and ORD) offer extended beverages and upscale snack services as well. See below for link.
NOTE: Some Lounges and Clubs are undergoing refurbishment.
Citi Prestige MasterCard holder Admirals Club access ended July 23, 2017.
American Express Platinum cardholder Admirals Club access ended 21 March 2014.
NOTE: It has been verified more airports are allowing multiple terminal access on one's day of departure. LAX has been one since mid-2014.
Admirals Club access is granted the day of flight for statusholders flyingoneworld and those flying F or J, or the following day at the first port of arrival if flying overnight and arriving by 0600.
Airports requiring Lounge users have a same day departure boarding pass include BOG, CCS, CDG, GIG, GRU, LHR, MEX, NRT, SCL, YYZ.
N.B. Qantas Lounges and Clubs require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. They also require Admirals Club members be traveling on a departing AA marketed flight, otherbthan the LAX / TBIT lounge.
Please see the following resources for full details on Lounge Access Rules: (and see below)
. . . ● AA.com: Lounge Access Rules
. . . ● AA.com: American Airlines Flagship Lounge Access Rules
Beginning later in 2017: https://www.aa.com/i18n/travel-info/...ge-updates.jsp opens Flagship access to many more pax.
. . . ● AA.com: Reimaging our lounges
. . . ● AA.com: Admirals Club Membership Guide in a downloadable PDF format.
. . . ● oneworld.com: Lounge Access Rules and Search Tool
. . . ● Wiki: Lounges
. . . ● FT: American Airlines LOUNGE DASHBOARD
For various threads on membership, access by status, transcon service, class of service, Flagship lounge access, lounges directory with links to specific lounge threads, Club member access to partner lounges, recipripocity agreements, etc.
. . . ● 2019 year thread:https://www.flyertalk.com/forum/amer...es-2019-a.html
. . . ● 2017 year thread:https://www.flyertalk.com/forum/amer...es-2017-a.html
="4"%Admirals Club Membership + Reciprocal Qantas Club Access (master thread)
="3"%Note: Qantas Club access for Admirals Club members has recently CHANGED
="3"%Admirals Club members="3"%Note: Qantas Club access for Admirals Club members has recently CHANGED
="3"%As an Admirals Club annual, lifetime member, Citi® / AAdvantage® Executive Card primary cardholder, or AirPass member with Admirals Club privileges, your Qantas Club domestic access has recently changed (again):
="3"%Select Qantas Clubs when departing on the same day on a
Qantas operated flight or an American marketed flight operated by Qantas.
Qantas operated flight or an American marketed flight operated by Qantas.
NOTE: This is different than oneworld access rules and pertains only to Admirals Club members.
Also note Qantas will soon begin selling single admission starting at $49, but these at least initially will be restricted to QF Bronze or Silver members and only available during non-peak times. At this time, AA flyers are ineligible. Link to Australian Business Traveller article.
Previously, members could access Qantas domestic lounges with an Admirals Club card without having purchased the AA codeshare. This is no longer permitted. These changes do not include one world Emerald or Sapphire members.
Eligible Admirals Club members must present the following documentation:
- Government-issued photo ID
- Admirals Club membership card
- Applicable boarding pass for same day travel
- Admirals Club membership card
NOTE Qantas Club Dress Code: N.B. Qantas Lounges and Clubs will require Smart Casual (sic) dress as of May 2015; those not meeting the standard may be turned away. (No open-toe shoes.) c/o hartlogan
HELP DESK: Will I Have Lounge Access? Which, Access, Rules (2020-2022)
Oct 11, 2021, 2:49 pm
#301
Join Date: Apr 2010
Location: LAX
Programs: AA EP, MUCCI, Proudly BA Blue,.
Posts: 887
Hi gurus,
My 17 year old son is flying home to the States from LHR this Friday - he is PLT and traveling in PE - will he have AC access at LHR T3? Thanks!
My 17 year old son is flying home to the States from LHR this Friday - he is PLT and traveling in PE - will he have AC access at LHR T3? Thanks!
Oct 11, 2021, 3:06 pm
#302
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,236
By the rules, the lounge is only accessible to 18 and older. That said, I never had an issue as a 16 and 17 year old.
Oct 14, 2021, 9:41 pm
#303
Join Date: Oct 2021
Posts: 4
Hi all
Flying in business/first in a couple weeks on AA one way STT-CLT-DTW. I have no status or credit card that would get me access to a lounge...can I get into a lounge in CLT based on my ticket alone?
(I fully expect the answer to be no as I'm flying U.S. to U.S. but saw something about Caribbean flights qualifying and figured I'd ask the professionals first
)
Flying in business/first in a couple weeks on AA one way STT-CLT-DTW. I have no status or credit card that would get me access to a lounge...can I get into a lounge in CLT based on my ticket alone?
(I fully expect the answer to be no as I'm flying U.S. to U.S. but saw something about Caribbean flights qualifying and figured I'd ask the professionals first
)
Oct 14, 2021, 11:41 pm
#304
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
Hi all
Flying in business/first in a couple weeks on AA one way STT-CLT-DTW. I have no status or credit card that would get me access to a lounge...can I get into a lounge in CLT based on my ticket alone?
(I fully expect the answer to be no as I'm flying U.S. to U.S. but saw something about Caribbean flights qualifying and figured I'd ask the professionals first)
Flying in business/first in a couple weeks on AA one way STT-CLT-DTW. I have no status or credit card that would get me access to a lounge...can I get into a lounge in CLT based on my ticket alone?
(I fully expect the answer to be no as I'm flying U.S. to U.S. but saw something about Caribbean flights qualifying and figured I'd ask the professionals first
)Welcome to FlyerTalk. You would not have access. AA's website says:
Except on flights operated by Alaska Airlines, access is not granted when flying from the United States to Canada, the Caribbean and Mexico (except Mexico City).
Oct 15, 2021, 12:07 am
#305
Join Date: Oct 2021
Posts: 4
I did not know, thank you - much appreciated
Oct 15, 2021, 5:22 am
#306
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,462
Welcome to FlyerTalk. You would not have access. AA's website says
For a limited time: Starting April 1, 2021, qualifying international flights will include flights between the U.S. and Canada, the Caribbean and Mexico.
Oct 15, 2021, 12:26 pm
#307
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
The wording is extremely unclear, and AA's intended meaning is opposite of how one might read it. That is to say, as written on AA's website, if you are flying Alaska Airlines in a premium cabin, you would get Admirals Club access when flying to Canada, the Caribbean, and Mexico. Those flying AA would only get access flying to Mexico City.
Third party websites indicate that AA's interpretation is the opposite of the above with Alaska Airlines premium cabin travelers only getting access flying to Mexico City. (I shouldn't have to rely on a third party source for this information.)
Oct 15, 2021, 12:32 pm
#308
Join Date: Oct 2021
Posts: 4
Thank you.
I read it similarly to JJeffrey, but am also too cynical to believe AA would just let thousands more people into the club.
Appreciate you both! I only have a couple hours in CLT, I'll find a corner somewhere.
I read it similarly to JJeffrey, but am also too cynical to believe AA would just let thousands more people into the club.
Appreciate you both! I only have a couple hours in CLT, I'll find a corner somewhere.
Oct 15, 2021, 12:46 pm
#309
FlyerTalk Evangelist
Join Date: Feb 2001
Location: RDU <|> MMX
Programs: AA EXP 2MM, SK EBS
Posts: 12,462
The wording is extremely unclear, and AA's intended meaning is opposite of how one might read it. That is to say, as written on AA's website, if you are flying Alaska Airlines in a premium cabin, you would get Admirals Club access when flying to Canada, the Caribbean, and Mexico. Those flying AA would only get access flying to Mexico City.
Completely disregard the asterisk fine print, that is reflective of the old policy. Again AA just didn't bother to update the fine print when they introduced the new policy (not the first time this has happened,
AA).
Oct 15, 2021, 12:53 pm
#310
Join Date: Sep 2019
Location: Chicago
Programs: AA Platinum, Hilton Gold, Bonvoy Gold
Posts: 228
I agree it is poorly worded and I had to clarify what the situation was on here recently ahead of a flight to Aruba. Ultimately I flew ORD-CLT-AUA RT and received AC access at ORD and CLT in both directions.
Oct 15, 2021, 1:51 pm
#311
Join Date: Jul 2009
Location: SJC
Programs: AA, AS, Marriott
Posts: 6,059
It seems like you would have access after all. At any rate, I'd still encourage you to go to the desk at the club. The best (and likely based on the data point above) case is they'll let you in showing the STT boarding passes. If not, you can decide whether or not you want to appeal based on the poorly written access policy.
Oct 16, 2021, 8:51 pm
#312
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
Having trouble finding the answer....
I've got a last minute trip to LHR. Arriving Monday morning the 18th and need to head right to the office. Flying AA Flagship Business. Is there an arrivals lounge I can use to shower, shave and change? It looks like my flight arrives at T3.
The AA website says their arrivals lounge in T3 is closed, and the OW website only lists the BA Galleries lounge at T3 which, I presume, is airside. Do I have to schlep to T5 to use the BA arrivals lounge, if I'm even allowed?
I've got a last minute trip to LHR. Arriving Monday morning the 18th and need to head right to the office. Flying AA Flagship Business. Is there an arrivals lounge I can use to shower, shave and change? It looks like my flight arrives at T3.
The AA website says their arrivals lounge in T3 is closed, and the OW website only lists the BA Galleries lounge at T3 which, I presume, is airside. Do I have to schlep to T5 to use the BA arrivals lounge, if I'm even allowed?
Oct 16, 2021, 9:47 pm
#313
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,625
Oct 17, 2021, 8:39 am
#314
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
According to the oneworld directory, the British Airways Arrivals Lounge at Terminal 5 is open. American Airlines passengers arriving at LHR in First or Business Class cabins and American Airlines Concierge Key card holders arriving on a long-haul American Airlines flights have access to it. It is located on Arrivals Level 1 before security and is open daily from 7:00 am to 2:00 pm.
Oct 18, 2021, 4:56 am
#315
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,547
According to the oneworld directory, the British Airways Arrivals Lounge at Terminal 5 is open. American Airlines passengers arriving at LHR in First or Business Class cabins and American Airlines Concierge Key card holders arriving on a long-haul American Airlines flights have access to it. It is located on Arrivals Level 1 before security and is open daily from 7:00 am to 2:00 pm.
No one at AA seems to know anything about this, and this is not advertised by them anywhere. I asked at the Admirals Club in Boston -- they have no idea. I asked the AA agent at deplaning in LHR. He had no idea -- in fact he thought I wouldn't be allowed because I was coming from another terminal. No information was handed out on board and no announcements of any sort were made.
I made my way over to T5, walked to the arrivals lounge, checked in, used the showers and had breakfast. And now I'm at the office, working away, refreshed and properly attired.
FlyerTalk Rules!