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Unruly Passenger PHX-DEN: pax disembarked, unruly removed by cops

Unruly Passenger PHX-DEN: pax disembarked, unruly removed by cops

Old Aug 13, 19, 9:48 pm
  #1  
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Unruly Passenger PHX-DEN: pax disembarked, unruly removed by cops

Flying PHX to DEN tonight. Plane was completed boarded. FA tells captain there was an unruly passenger who would not deplane. Not sure why. So they deplaned everyone. Police came, and passenger was just escorted off!!! Wow. Never seen that before.
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Old Aug 13, 19, 11:02 pm
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There won't be any videos of the perpetrator being tased either.
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Old Aug 14, 19, 6:56 am
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I'm assuming that the entire deplanning is safety related. If this person wouldn't deplane there's a good chance he/she would physically resit making himself a danger to those around him. With an empty a/c there's no chance of someone around the altercation being injured.
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Old Aug 14, 19, 10:17 am
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When we replaned, I asked the FA what the issue was. Apparently the passenger was intoxicated and making unruly comments to the FAs. The plane came in from DFW, so I am not sure if the passenger was connecting or originating from PHX. Captain did state over the intercom that once a passenger boards a plane and refuses to follow commands, then it becomes a "safety issue". When it happens outside the plane, he used another term that I can't recall. At any rate, this seems to be the new protocol when there is an unruly passenger that refuses to follow direction. Everyone off the plane, police remove, and everyone back on.
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Old Aug 14, 19, 10:55 am
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It seems like the MO now whenever there is a passenger issue is to deplane everyone. I am guessing like mentioned above this is a safety issue, and it tells the problem passenger that the plane isn't going anywhere so you might as well get off now.
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Old Aug 14, 19, 11:20 am
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It all makes sense.

The only time it makes sense to have law enforcement board and forcibly take someone into custody is if they pose an immediate thread during the offloading process.
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Old Aug 14, 19, 11:25 am
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Good heavens. Is the rate of unruly dolts shooting up the past few years, or what? Wild.
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Old Aug 14, 19, 11:40 am
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Originally Posted by econometrics View Post
Good heavens. Is the rate of unruly dolts shooting up the past few years, or what? Wild.
Can’t tell if there’s actually more incidents per 100,000 flights, or just complete coverage of every incident big & small, or maybe the ratio has stayed the same but the pool of flights grows every year...
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Old Aug 14, 19, 1:32 pm
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Originally Posted by econometrics View Post
Good heavens. Is the rate of unruly dolts shooting up the past few years, or what? Wild.
Nope, but there is this new-fangled thing called "social media". These incidents are being posted at an alarmingly high rate on social media. So, it just seems as if there is a higher rate of incidents.
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Old Aug 14, 19, 6:45 pm
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Could be that the removed passenger didn't follow crew member instructions and resisted completing a Barclays credit card with a special offer just for that flight...

At least they were able to remove the passenger while at the gate versus the PHX > LHR to STL diversion yesterday evening to remove the other unruly Barclays passenger.
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Old Aug 14, 19, 7:56 pm
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Originally Posted by enpremiere View Post
Could be that the removed passenger didn't follow crew member instructions and resisted completing a Barclays credit card with a special offer just for that flight...

At least they were able to remove the passenger while at the gate versus the PHX > LHR to STL diversion yesterday evening to remove the other unruly Barclays passenger.
…..enough award miles for two round-trip tickets to anywhere we fly.
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Old Aug 14, 19, 8:56 pm
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Deplaned all the passengers before confronting the unruly one so there is no video evidence...
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