AA Penalty for Selling My AA Miles
#76
Join Date: Mar 2016
Location: SAN
Programs: AA CK, Hyatt Globalist
Posts: 839
Could it be that AA did in fact contact the recipient and then it was determined that the recipient either purchased the miles from CL or that she paid the OP for the ticket? Sounds very likely.
#77
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,194
Just to clarify if the aunt said 'yes I paid him the $37.47 for the taxes and fees' (and that indeed was the actual amount) would that be OK or would that still be verboten?
#78
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
I think AA saw that someone brought a huge number of miles then suddenly booked a ticket for someone that may have not had a clear family relationship. I think these two acts in combination would draw security. With different last names and addresses (I assume) AA would not know there was a family relationship. Add in the fact that AA was likely initially looking at the account due to a Craigslist posting and you understand why AA cancelled the ticket and took away a large chunk of miles. The best thing the OP can do is come clean and provide some kind of proof that the ticket was given free of monetary exchange to his Aunt. What kind of proof AA would demand IDK.
#79
Join Date: Nov 2013
Location: PHX, SEA
Programs: Avis President's Club, Global Entry, Hilton/Marriott Gold. No more DL/AA status.
Posts: 4,422
If you place an add on Craig's List, wouldn't you need to leave a contact number or email address for a prospective purchaser to contact you? Both of those could easily be matched to an account in AA's database. The account could then be flagged to alert any susequent redemption/mile purchase activity.
If the connection between the seller & purchaser is done anonymously through Craig's List back-end, the purchaser could be an AA agent and gather the required information for identity.
It wouldn't surprise me if AA has scanning software for websites that bring private sellers & buyers together.
James
If the connection between the seller & purchaser is done anonymously through Craig's List back-end, the purchaser could be an AA agent and gather the required information for identity.
It wouldn't surprise me if AA has scanning software for websites that bring private sellers & buyers together.
James
#80
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
I am going to contest the email and prove she is my aunt.
I did post the AD on CL and had people reach out to me but no sale ever went thru.
My ad on CL stated 300K miles for sale, because I had more and I was struggling to get tickets for my travel so I deiced to see if I can sell and get my money back for what I paid for. I know they linked me thru my number because my ad did have my number posted and then with the timing me booking a ticket for my aunt for next year just collided thinking I sold my miles
I did post the AD on CL and had people reach out to me but no sale ever went thru.
My ad on CL stated 300K miles for sale, because I had more and I was struggling to get tickets for my travel so I deiced to see if I can sell and get my money back for what I paid for. I know they linked me thru my number because my ad did have my number posted and then with the timing me booking a ticket for my aunt for next year just collided thinking I sold my miles
#81
A FlyerTalk Posting Legend
Join Date: Sep 2003
Location: Living the dream in Antigua and the nightmare in Florida
Programs: AA PLAT 2MM, *A Gold, WN detractor
Posts: 49,858
A couple of decades ago, before airlines required ID when flying, I had a multi-segment business trip booked by my company. Something came up, and the company decided I needed to stay in the office, and they sent a colleague in my place. The ticket was discounted, so it was not refundable. Without my knowledge, the company simply gave my tickets (with my AA number) to my colleague, and he flew under my name. On his segment home, he wanted to change flights. He never traveled with cash, so he presented his credit card for the change fee. The gate agent noticed the names were different, then seized the ticket and made some threats. He had to buy a new ticket.
He came home and told me the story, which unnerved me, to say the least. I received a letter from AA, informing me that it was a violation, but no no penalties were assessed - just warned never to do it again. They did revoke the miles awarded for that trip, which was fair.
He came home and told me the story, which unnerved me, to say the least. I received a letter from AA, informing me that it was a violation, but no no penalties were assessed - just warned never to do it again. They did revoke the miles awarded for that trip, which was fair.
#82
Join Date: Nov 2014
Posts: 508
Couple of observations.
OP states that they had 450,000 miles and they were “fined” 300,000 miles....... so if this is in fact related to the offer of sale on CL, then my question is:
How many miles did your aunts ticket cost?
if less the 150,000 miles, why was it cancelled?
I can only assume because they think the aunt is in fact a party to the fraud..... in which case the two events are linked.
OP states that they had 450,000 miles and they were “fined” 300,000 miles....... so if this is in fact related to the offer of sale on CL, then my question is:
How many miles did your aunts ticket cost?
if less the 150,000 miles, why was it cancelled?
I can only assume because they think the aunt is in fact a party to the fraud..... in which case the two events are linked.
#83
Join Date: Nov 2007
Location: Los Angeles
Programs: AA LT Gold
Posts: 3,645
A couple of decades ago, before airlines required ID when flying, I had a multi-segment business trip booked by my company. Something came up, and the company decided I needed to stay in the office, and they sent a colleague in my place. The ticket was discounted, so it was not refundable. Without my knowledge, the company simply gave my tickets (with my AA number) to my colleague, and he flew under my name. On his segment home, he wanted to change flights. He never traveled with cash, so he presented his credit card for the change fee. The gate agent noticed the names were different, then seized the ticket and made some threats. He had to buy a new ticket.
He came home and told me the story, which unnerved me, to say the least. I received a letter from AA, informing me that it was a violation, but no no penalties were assessed - just warned never to do it again. They did revoke the miles awarded for that trip, which was fair.
He came home and told me the story, which unnerved me, to say the least. I received a letter from AA, informing me that it was a violation, but no no penalties were assessed - just warned never to do it again. They did revoke the miles awarded for that trip, which was fair.
Miles redemption had to be done over the phone.
Anybody could go all the way to the gate, with or without ticket.
And, there was a time when stickers were actually stickers.
#84
Join Date: Jan 2014
Location: Denver, Colorado
Programs: IHG Spire, Hilton Honors Gold, Marriott Titanium, Mileage Plus Gold
Posts: 1,736
I'm guessing that AA and other airlines have some agreement worked out with Craigslist to find and report such posting. I highly doubt that someone at AA is sitting around trying to contact people who post on CL. Most likely they flag the post and have some sort of ability or agreement to get the posters email/contact information directly. Either that or Craigslist could be sending a daily list directly to AA's relevant department.
#85
Join Date: Aug 2012
Programs: AA PLT, SPG Gold
Posts: 2,405
I'm guessing that AA and other airlines have some agreement worked out with Craigslist to find and report such posting. I highly doubt that someone at AA is sitting around trying to contact people who post on CL. Most likely they flag the post and have some sort of ability or agreement to get the posters email/contact information directly. Either that or Craigslist could be sending a daily list directly to AA's relevant department.
#87
Join Date: Jan 2011
Location: DTW
Programs: DL DM, National EE, Hertz PC, IHG PL, Bonvoy Amb
Posts: 1,342
Couple of observations.
OP states that they had 450,000 miles and they were “fined” 300,000 miles....... so if this is in fact related to the offer of sale on CL, then my question is:
How many miles did your aunts ticket cost?
if less the 150,000 miles, why was it cancelled?
I can only assume because they think the aunt is in fact a party to the fraud..... in which case the two events are linked.
OP states that they had 450,000 miles and they were “fined” 300,000 miles....... so if this is in fact related to the offer of sale on CL, then my question is:
How many miles did your aunts ticket cost?
if less the 150,000 miles, why was it cancelled?
I can only assume because they think the aunt is in fact a party to the fraud..... in which case the two events are linked.
#88
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
I'm guessing that AA and other airlines have some agreement worked out with Craigslist to find and report such posting. I highly doubt that someone at AA is sitting around trying to contact people who post on CL. Most likely they flag the post and have some sort of ability or agreement to get the posters email/contact information directly. Either that or Craigslist could be sending a daily list directly to AA's relevant department.
"Circumstances in which we may disclose user data:
- to vendors and service providers (e.g. payment processors) working on our behalf.
- to respond to subpoenas, search warrants, court orders, or other legal process.
- to protect our rights, property, or safety, or that of users of CL or the general public.
- with your consent (e.g. if you authorize us to share data with other users).
- in connection with a merger, bankruptcy, or sale/transfer of assets.
- in aggregate/summary form, where it cannot reasonably be used to identify you."
#89
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
I should think that doing so would violate the Craigslist privacy policy:
"Circumstances in which we may disclose user data:
"Circumstances in which we may disclose user data:
- to vendors and service providers (e.g. payment processors) working on our behalf.
- to respond to subpoenas, search warrants, court orders, or other legal process.
- to protect our rights, property, or safety, or that of users of CL or the general public.
- with your consent (e.g. if you authorize us to share data with other users).
- in connection with a merger, bankruptcy, or sale/transfer of assets.
- in aggregate/summary form, where it cannot reasonably be used to identify you."
#90
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Not here; there!
Programs: AA Lifetime Gold
Posts: 29,584
Bullet #3 clearly covers AA and any other property or rights holder.