BA / British schedule change, AA codeshare not updated
#1
Original Poster
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
BA schedule update that AA hasn't updated yet?
I noticed on some holiday flights that I booked that AA has not matched the times per a recent BA schedule update (happened at least a day or two ago). Even looking at some other city-pairs, the BA times are off a bit but AA has not updated:
PHL-LHR 12/25 the 9:30p BA dep still shows as 9:10p (also, 3 flights that day between BA/AA and two now leave at the exact same time)
BOS-LHR 12/26 the 6:20p and 7:55p deps still show as 6:55p and 8:10p departures
Is this normal and will adjust itself in a day or two?
PHL-LHR 12/25 the 9:30p BA dep still shows as 9:10p (also, 3 flights that day between BA/AA and two now leave at the exact same time)
BOS-LHR 12/26 the 6:20p and 7:55p deps still show as 6:55p and 8:10p departures
Is this normal and will adjust itself in a day or two?
Last edited by JDiver; Jul 15, 2019 at 4:12 pm Reason: Restore original post title
#3
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
#4
Original Poster
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
It doesn't matter to me, but it could matter for someone who booked flights on BA through AA and the schedule change violates MCT. <redacted>
Last edited by JDiver; Jul 15, 2019 at 4:14 pm Reason: Personal comment based on reading between the lines removed
#5
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
Sorry, your question struck me the same as those of so many FTers who have no personal interest in something but take it on themselves to police airlines to make sure that they're giving everyone what they "should," even when it doesn't affect them.
#6
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Buy a ticket which you know will result in a misconnect once the schedule is updated, and then get AA to reroute you BOS-LHR via HNL or GRU or sth
Last edited by JDiver; Jul 15, 2019 at 4:15 pm Reason: Deleted previously removed post content from quoted post
#7
Original Poster
Join Date: Dec 2000
Location: Philadelphia
Posts: 2,506
The BA schedule changes didn't update Saturday night like it was speculated above. Award searches are showing the correct times but my res and the cash booking engine are not.
#8
Join Date: Feb 2015
Location: SFO
Programs: UA 1MM 1K, BA Gold
Posts: 430
BA flight removed from schedule, AA codeshare still shows on reservation
I have an AA ticket, flying BA operated AA6190 (LHR-SFO) on Nov 28. The flight has been removed from the BA schedule (in fact both LHR-SFO flights that day have been). But the segment still shows up on my reservation on aa.com. If I call now will they know it's not flying, or should I wait until they notice? How long is that? I want to get on AA109 (LHR-LAX), but don't want to waste time on the phone waiting/explaining until they are ready for it.
#9
Join Date: Oct 2006
Location: Madison WI
Programs: AA Lifetime PLT - 2.9MM, Lifetime AC, HHonors Gold, Marriott Gold, IHG Plat Amb, Hertz Precs Crcl
Posts: 2,213
I have an AA ticket, flying BA operated AA6190 (LHR-SFO) on Nov 28. The flight has been removed from the BA schedule (in fact both LHR-SFO flights that day have been). But the segment still shows up on my reservation on aa.com. If I call now will they know it's not flying, or should I wait until they notice? How long is that? I want to get on AA109 (LHR-LAX), but don't want to waste time on the phone waiting/explaining until they are ready for it.
#10
Join Date: Feb 2015
Location: SFO
Programs: UA 1MM 1K, BA Gold
Posts: 430
#11
Join Date: Dec 2014
Posts: 86
I think I just got hit by this.
A few hours ago, I booked a flight (on the Chase website, using Chase UR points) on AA6135 connecting at LHR to AA6529, in mid-November. I'm scheduled to arrive at LHR at 9:35 and to depart at 10:35. Tight, but hopefully doable.
These are both codeshares - the BA flight numbers are BA114 and BA778. And the BA website correctly shows my reservation on these two flights.
There's only one problem: it shows a schedule change for BA778, now departing at 8:35 - an hour before I'm scheduled to arrive. I would have expected the system to automatically flag such a reservation as impossible, but it seems to be perfectly happy to let me keep it.
Some sleuthing on ITA and Google Flights suggests that BA disagrees with AA (and AY) on the timing of this flight.
Am I correct in assuming that BA's times are likely to be the correct ones, and therefore I have an impossible reservation?
And, if so, what do I do now? Call BA ASAP? (Or would I call AA, since it's an AA codeshare? Or Chase/Expedia?) Cancel my reservation (it is within the 24-hour window) and rebook with a different connection? Wait a while longer and see what happens? Ignore the issue and attempt to fly on my reservation as it stands now?
A few hours ago, I booked a flight (on the Chase website, using Chase UR points) on AA6135 connecting at LHR to AA6529, in mid-November. I'm scheduled to arrive at LHR at 9:35 and to depart at 10:35. Tight, but hopefully doable.
These are both codeshares - the BA flight numbers are BA114 and BA778. And the BA website correctly shows my reservation on these two flights.
There's only one problem: it shows a schedule change for BA778, now departing at 8:35 - an hour before I'm scheduled to arrive. I would have expected the system to automatically flag such a reservation as impossible, but it seems to be perfectly happy to let me keep it.
Some sleuthing on ITA and Google Flights suggests that BA disagrees with AA (and AY) on the timing of this flight.
Am I correct in assuming that BA's times are likely to be the correct ones, and therefore I have an impossible reservation?
And, if so, what do I do now? Call BA ASAP? (Or would I call AA, since it's an AA codeshare? Or Chase/Expedia?) Cancel my reservation (it is within the 24-hour window) and rebook with a different connection? Wait a while longer and see what happens? Ignore the issue and attempt to fly on my reservation as it stands now?
#12
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Had this exact problem a few years ago (except it was with an CX booked on AA). The first flight changed so that I arrived after the next flight on my itin. AA never noticed (i had a few flights over a few months that this affected).
I discovered it accidentally and it did get straightened out with a few phone calls but I would not have liked to have to deal with it mid flight!
It means we always have to check partner tickets - since apparently they haven't fixed the update system for partners.
I discovered it accidentally and it did get straightened out with a few phone calls but I would not have liked to have to deal with it mid flight!
It means we always have to check partner tickets - since apparently they haven't fixed the update system for partners.
#13
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
I think I just got hit by this.
A few hours ago, I booked a flight (on the Chase website, using Chase UR points) on AA6135 connecting at LHR to AA6529, in mid-November. I'm scheduled to arrive at LHR at 9:35 and to depart at 10:35. Tight, but hopefully doable.
These are both codeshares - the BA flight numbers are BA114 and BA778. And the BA website correctly shows my reservation on these two flights.
There's only one problem: it shows a schedule change for BA778, now departing at 8:35 - an hour before I'm scheduled to arrive. I would have expected the system to automatically flag such a reservation as impossible, but it seems to be perfectly happy to let me keep it.
Some sleuthing on ITA and Google Flights suggests that BA disagrees with AA (and AY) on the timing of this flight.
Am I correct in assuming that BA's times are likely to be the correct ones, and therefore I have an impossible reservation?
And, if so, what do I do now? Call BA ASAP? (Or would I call AA, since it's an AA codeshare? Or Chase/Expedia?) Cancel my reservation (it is within the 24-hour window) and rebook with a different connection? Wait a while longer and see what happens? Ignore the issue and attempt to fly on my reservation as it stands now?
A few hours ago, I booked a flight (on the Chase website, using Chase UR points) on AA6135 connecting at LHR to AA6529, in mid-November. I'm scheduled to arrive at LHR at 9:35 and to depart at 10:35. Tight, but hopefully doable.
These are both codeshares - the BA flight numbers are BA114 and BA778. And the BA website correctly shows my reservation on these two flights.
There's only one problem: it shows a schedule change for BA778, now departing at 8:35 - an hour before I'm scheduled to arrive. I would have expected the system to automatically flag such a reservation as impossible, but it seems to be perfectly happy to let me keep it.
Some sleuthing on ITA and Google Flights suggests that BA disagrees with AA (and AY) on the timing of this flight.
Am I correct in assuming that BA's times are likely to be the correct ones, and therefore I have an impossible reservation?
And, if so, what do I do now? Call BA ASAP? (Or would I call AA, since it's an AA codeshare? Or Chase/Expedia?) Cancel my reservation (it is within the 24-hour window) and rebook with a different connection? Wait a while longer and see what happens? Ignore the issue and attempt to fly on my reservation as it stands now?
#14
Join Date: Dec 2014
Posts: 86
Is there another flight with AA flight numbers that would be more convenient for you (regardless of price)? If so, then call Chase/Expedia or AA and have them rebook you on those flights due to "schedule change". If not, you should be entitled to a refund. No rush to get it done within the first 24 hours because an impossible connection entitles you to a refund at any point prior to departure.
At this point AA is still showing the original (10:35) flight time, so I suppose I should at least wait until AA's system is updated.
I assume it makes no difference that I'm ticketed in Basic Economy.
Thanks.
#15
Join Date: Aug 2010
Programs: AA,CX, BA, Priority Club, SPG, Hilton
Posts: 1,397
Thanks for this post, i had exact same problem, BA scheduled change by over 4 hours, which will lead to misconnect. called AA couple times, they won't do anything until their schedule updated. Today is Sat, I will just wait till tomorrow and call again