AA cancelled an industry-worst 7,500 flights this summer
Jul 10, 2019, 5:38 pm
#16
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Jul 10, 2019, 6:40 pm
#18
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And even if the MAX was included, it would still be a scapegoat and not a significant driver of cancellations or poor operational performance. Number of 7M8 airframes is a VERY small percentage of the total AA/Eagle fleet.
Jul 10, 2019, 7:05 pm
#20
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Jul 10, 2019, 8:11 pm
#21
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A United spokesman says June had the highest number of weather and air-traffic control delays United has ever seen.
Jul 10, 2019, 9:33 pm
#22
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AA is the reason this POS aircraft even exists in the first place, so I would have trouble absolving AA from responsibility for that entirely. After all, they backed Boeing into a corner and basically forced them to produce it.
Jul 10, 2019, 10:35 pm
#23
Join Date: May 2017
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(2) MX on the way back out of BCN, See https://www.flyertalk.com/forum/31282769-post25.html This was one of THREE MX's to happen ex-BCN within 24 hours!!!
(3) replacement section was 2.5 hours late.
(4) I had to flight with AA's phone agent, and escalate to a supervisor to get assigned MCE seats on the now two domestic legs (since AA could not route us with one stop as before and/or would not make space on PHL-SFO)
(5) had AA then take away those MCE seats on the PHL-DFW leg, and (a) had agent in BCN say they could not touch the reservation I would have to call, and (b) phone agent and supervisor say nothing they could do as I was checked in, I would have to ask in PHL. Only one person in the entire process was actually nice, and that agent at PHL was able to get us ONE extra leg room seat, which allowed by 6'6" son to not be in pain for 3.5 hours.
The service recovery positively sucked. And these were not inexpensive ($2200/ticket) PE tickets, not ultra discount Y.
(3) replacement section was 2.5 hours late.
(4) I had to flight with AA's phone agent, and escalate to a supervisor to get assigned MCE seats on the now two domestic legs (since AA could not route us with one stop as before and/or would not make space on PHL-SFO)
(5) had AA then take away those MCE seats on the PHL-DFW leg, and (a) had agent in BCN say they could not touch the reservation I would have to call, and (b) phone agent and supervisor say nothing they could do as I was checked in, I would have to ask in PHL. Only one person in the entire process was actually nice, and that agent at PHL was able to get us ONE extra leg room seat, which allowed by 6'6" son to not be in pain for 3.5 hours.
The service recovery positively sucked. And these were not inexpensive ($2200/ticket) PE tickets, not ultra discount Y.
Jul 11, 2019, 5:03 am
#25
Join Date: Nov 2011
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737-MAX + mechanic dispute + parker's banked flight strategy = zero slack to accommodate delays
Jul 11, 2019, 5:14 am
#26
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I think the banking strategy is something that AA operationally just can't handle, even when the weather is good. Many sunny and beautiful days at MIA and people with a 45-60 minute connection (often to the only flight that night to SA) get screwed while the a/c sits off the tarmac waiting for a gate. Little do these people know they're not going anywhere until the next day and they will be spending either a sleepless night at MIA or have to scrounge for an expensive hotel room. Yes we know you should go for the longer connection but these are the unsuspecting people that think 30 minutes is more than enough time to deplane, go to the bathroom, get refreshments and make it to the gate for their connection.
Jul 11, 2019, 5:26 am
#27
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Yes but ... it is a material percentage of the mainline narrow body fleet and the busiest time of the year. With the max grounded on all airlines, it has really reduced domestic capacity and part of why prices are so high now.
Jul 11, 2019, 5:47 am
#28
Join Date: May 2011
Location: Hoboken, NJ
Programs: AA Gold
Posts: 194
Another huge night of storms, delays, and cancellations at DFW... Thank God I wasn’t traveling.
Most of Dallas, Plano, and Frisco was unaffected in comparison, but man, those clouds were dark to the west.
Most of Dallas, Plano, and Frisco was unaffected in comparison, but man, those clouds were dark to the west.
Jul 11, 2019, 6:51 am
#29
Join Date: Jul 2013
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I think the banking strategy is something that AA operationally just can't handle, even when the weather is good. Many sunny and beautiful days at MIA and people with a 45-60 minute connection (often to the only flight that night to SA) get screwed while the a/c sits off the tarmac waiting for a gate. Little do these people know they're not going anywhere until the next day and they will be spending either a sleepless night at MIA or have to scrounge for an expensive hotel room. Yes we know you should go for the longer connection but these are the unsuspecting people that think 30 minutes is more than enough time to deplane, go to the bathroom, get refreshments and make it to the gate for their connection.
Jul 11, 2019, 7:25 am
#30
Join Date: Oct 2007
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